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We Drive Efficiency To Enable Business Outcomes

UAM has more than 15 years of experience providing outsourced business services (BPO) to small and medium companies in the United States and around the world.

Headquartered in San Salvador, El Salvador, our award-winning team members are college-educated, fully bilingual (English/Spanish), and with backgrounds in business, marketing, customer service, finance, design and development, lead generation, and sales.

UAM serves over 300 clients in the United States and worldwide, and our services stand out for being flexible, scalable, and efficient.

We're experts at recruiting, developing, and retaining staff to help you achieve your business goals.
 

  • Min project size
    $1,000+
  • Hourly rate
    < $25 / hr
  • Employees
    250 - 999
  • Locations
    Miami Beach, FL
  • Year founded
    Founded 2009
  • Languages
  • Timezones

2 Languages that we service

  • English
  • Spanish

1 Timezone that we service

MST
Mountain Standard Time (MST)

1 Locations

  • Miami Beach , FL

No have been added yet...

    Pricing Snapshot

    Min. project size $1,000+
    Avg. hourly rate < $25 /hr
    Rating for cost 4.3 /5

    What Clients Have Said

    UAM offers competitive pricing, typically ranging from $800 to $8,000 monthly depending on the project scope and team size. Clients report significant cost savings and value, with effective communication and timely delivery enhancing their satisfaction.

    This summary is based on verified Clutch reviews.

    Most Common Project Size

    < $10,000 based on 23 reviews
    < $10,000 $10,000 - $49,999 $50,000 - $199,999 > $200,000
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    UAM Review Insights

    Overall Review Rating

    4.6
    • Quality 4.6
    • Schedule 4.6
    • Cost 4.3
    • Willing to Refer 4.5

    Top Mentions

    Review Highlights

    • Specialized Marketing Services

      Clients in marketing appreciate Uassist.ME's specialized services, such as managing social media, creating content, and developing marketing strategies.

    • Room for Improvement in Training

      Some clients suggest that Uassist.ME could improve by providing more specialized training to their assistants to better meet specific client needs.

    • Effective Project Management

      Uassist.ME is praised for their project management, meeting deadlines, staying within budget, and using tools like Jira, Microsoft Teams, and Slack for seamless collaboration.

    • High Client Satisfaction

      Many clients report high satisfaction rates, with some noting increased conversion rates and improved customer service quality, highlighting Uassist.ME's impact on their businesses.

    • Proactive and Integrated Team

      Clients appreciate Uassist.ME's proactive approach and integration into their teams, making them feel like an internal part of the organization rather than an outsourced entity.

    • Effective Use of Communication Tools

      Uassist.ME effectively utilizes various communication tools such as Skype, Zoho, and email to maintain clear and consistent communication with clients.

    UAM Reviews

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    All Filters

    Administrative Assistance for Tree Cutting Company

    • Call Center Services HR Consulting
    • $10,000 to $49,999
    • Jan. 2020 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    “Uassist.ME’s communication is impressive. They constantly communicate with me to make sure I’m happy.”

    Business Manager, Canopy Tree Service
    Melinda Magee
    • Environmental Services
    • San Antonio, Texas
    • 1-10 Employees
    • Phone Interview 
    • Verified

    Uassist.ME provides administrative assistance to a tree cutting company. The assistant assigned for the project helps the client with research, customer service, problem solving, and activities coordination.

    Virtual Assistant for Digital Lending Platform

    • IT Staff Augmentation
    • Less than $10,000
    • Nov. 2020 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "They exercise good judgment and take the initiative."

    Co-Founder, Digital Lending Platform
    Anonymous
    • Information technology
    • Canada
    • 11-50 Employees
    • Phone Interview 
    • Verified

    Uassist.ME supplies a technology company with a virtual executive assistant. The assistant helps support the executive team's bandwidth.

    Customer Service Management for Startup E-Commerce Company

    • Business Consulting
    • $50,000 to $199,999
    • Sep. 2015 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    4.5
    Cost
    5.0
    Willing to Refer
    5.0

    “Uassist.ME has been able to provide us with the right personnel for our needs.”

    Customer Success Manager, Startup E-Commerce Company
    Anonymous
    • Consumer Products
    • El Segundo, California
    • 1-10 Employees
    • Phone Interview 
    • Verified

    Uassist.ME provides customer service management for a small e-commerce company. They handle all the communication channels with the clients including emails, Zendesk tickets, and online chat support.

    IT Support for Real Estate Investment Firm

    • IT Managed Services
    • $50,000 to $199,999
    • May 2020 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "The level of talent that they have available is impressive."

    Team Lead, CARROLL
    Susan Hildreth
    • Real estate
    • Athens, Georgia
    • 501-1,000 Employees
    • Phone Interview 
    • Verified

    Uassist.ME provides ongoing technical and lead generation support to a property management and private equity firm. This includes call center services.

    BPO & Virtual Assistance for Restaurant

    • Advertising
    • $10,000 to $49,999
    • Jan. 2011 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "Uassist.ME has very fast turnaround times, usually within 24 hours."

    Owner, Pica Pica
    Adriana Vermut
    • Food & Beverages
    • San Francisco, California
    • 11-50 Employees
    • Phone Interview 
    • Verified

    A longtime partner, Uassist.ME provides ongoing BPO and virtual assistance services. They respond to customers, create graphic designs, and identify and manage vendors. The team also developed a website.

    Web Dev & Digital Strategy for Real Estate & E-Commerce Co

    • Digital Strategy
    • $50,000 to $199,999
    • Jan. 2013 - Ongoing
    4.0
    Quality
    4.0
    Schedule
    3.0
    Cost
    4.0
    Willing to Refer
    4.0

    “They are a cut above other vendors who offer similar services.”

    Owner, Real Estate & E-Commerce Company
    Anonymous
    • Real estate
    • Atlanta, Georgia
    • 1-10 Employees
    • Phone Interview 
    • Verified

    Uassist.ME built a website for a real estate and e-commerce company. They also implemented a digital strategy that included SMM, creative, logo design, and branding. They even support bookkeeping and paperwork.

    Virtual Assistant for Full-Service Marketing Agency

    • Less than $10,000
    • Feb. 2020 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    Our assigned virtual assistant does a phenomenal job.”

    Founder & CEO, Elle Marketing and Events
    Lydia Martinez
    • Advertising & marketing
    • Salt Lake City, Utah
    • 1-10 Employees
    • Phone Interview 
    • Verified

    Uassist.ME provided a virtual assistant for a full-service creative agency. They crafted copy for email newsletters and generated blog content. They’re working to develop an ad strategy for third-party clients.

    BPO Services & Social Media Marketing for Realtor

    • Less than $10,000
    • Aug. 2016 - Dec. 2018
    5.0
    Quality
    4.5
    Schedule
    5.0
    Cost
    4.0
    Willing to Refer
    5.0

    “My assistant produced high-quality work, and she was well-prepared.”

    Realtor, Avanti Way Realty
    Gianfranco Giammattei
    • Real estate
    • Miami, Florida
    • 501-1,000 Employees
    • Phone Interview 
    • Verified

    Uassist.ME provided BPO services and social media marketing for a realtor. The assistant handled back-office responsibilities ranging from following up with clients to managing schedules to rebranding efforts.

    Virtual Assistant & Web Dev for Law Firm

    • Web Development
    • Less than $10,000
    • Aug. 2019 - Jan. 2020
    1.5
    Quality
    1.5
    Schedule
    2.0
    Cost
    2.5
    Willing to Refer
    1.0

    "Their promises that things would improve never came to fruition."

    Owner, Law Firm
    Anonymous
    • Legal
    • Houston, Texas
    • 1-10 Employees
    • Online Review 
    • Verified

    Uassist.ME was hired as a virtual assistant and web developer for a law firm. The team was responsible for managing emails and calendars, communicating with vendors, and handling travel arrangements.

    Virtual Assistant for Design & Construction Company

    • Business Consulting
    • Confidential
    • Sep. 2018 - Apr. 2020
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "Almost all of the assistants we've worked with at Uassist.ME are professionals."

    Founder & CEO, Clearspace
    Mark Goh
    • Construction
    • Toronto, Ontario
    • 11-50 Employees
    • Online Review 
    • Verified

    Uassist.ME served as a virtual assistant for a design and construction firm. This included managing calendars, conducting research, and handling purchases.

    Clutch verification provides an additional layer of data to help you make the right purchasing decision of business services.

    Learn More
    Verified Client Reviews
    29
    Overall Review Rating
    4.6
    Source
    Clutch
    Last Updated
    August 13, 2024

    Business Entity

    Business Entity Name Uassist.ME, LLC
    Source Delaware Division of Corporations
    Jurisdiction of Formation Delaware
    Date of Formation December 14, 2010
    Status Active
    Last Updated October 28, 2021
    ID 4912765

    Credit Report Results

    International Credit Risk Assessment Moderate Risk
    Source Creditsafe
    Last Updated January 1, 2022
    Learn More About The Clutch Verification Process

    Locations (1)

    301 - 400

    Contact UAM

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