Twelvenets

BACKGROUND

Please describe your company and position.

I am the Project Coordinator of an investment advisory firm.

Describe what your company does in a single sentence.

We're a global financial innovation, capital markets and investment advisory firm serving clients and partners seeking to create new value from mission-driven projects in health, education, sustainability and financial inclusion.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire TwelveNets® to accomplish?

• Update the website for a specific project

SOLUTION

How did you find TwelveNets®?

Referral

Why did you select TwelveNets® over others?

• Good value for cost
• Referred to me

What was the size of TwelveNets®’s team?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Update the website with a new identity and structure.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Website changes
• Fast Deliverables

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They worked closely with the company we were working for and timely responding to our needs.

What was your primary form of communication with TwelveNets®?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their disposal to explain and professionalism.

Are there any areas for improvement or something TwelveNets® could have done differently?

They were all good in general.

BACKGROUND

Please describe your company and your position there.

I'm the marketing and communications assistant for an NGO that is on a mission to inspire and prepare young people to succeed in the global economy.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire TwelveNets®, and what were your goals?

We had an issue where our website went offline and we were also rebranding, we requested a new website.

SOLUTION

How did you select this vendor and what were the deciding factors?

Our previous website was managed by TwelveNets so we took that into consideration when we had issues and needed a new website.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had an online meeting to talk about what we wanted and the new branding we needed to have on the site. We also emphasized how simple we wanted it so anyone who visited would have no problem finding the information they wanted.

How many people from the vendor's team worked with you, and what were their positions?

1, a web developer.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our partners and board members were quite pleased with the simplicity of the new site.

Describe their project management style, including communication tools and timeliness.

We had phone calls or sent messages via Whatsapp. It was quite easy to communicate with them.

What did you find most impressive or unique about this company?

They were quick.

Are there any areas for improvement or something they could have done differently?

Not really. They were great.