TRooInbound Pvt. Ltd.

BACKGROUND

Please describe your company and position.

I am the VP Marketing of BL.INK

Describe what your company does in a single sentence.

BL.INK delivers reliable links to dynamic, impactful customer experiences. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire TRooInbound Pvt. Ltd. to accomplish?

• Website module updates
• Search engine optimization
• Ongoing website issues and changes

SOLUTION

How did you find TRooInbound Pvt. Ltd.?

Upwork

Why did you select TRooInbound Pvt. Ltd. over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from TRooInbound Pvt. Ltd. were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Having worked with TrooInbound at a previous company, I hired them again to help accelerate improvements on my current company's website in my new role. 

BL.INK needed several new website pages, optimized content and layout, and modules that were easy to work with as we add content. With TrooInbound's help, I was able to add the necessary pages and refresh the site, including the navigation, within about three weeks for just a few thousand dollars. 

Some of the things TrooInbound did specifically: 

• Created new modules and updated existing modules so they better fit my needs
• Created some new design elements, including top navigation, photo treatment standardization, and standardizing fonts and colors where they were previously missing. 
• Created a whole new experience for Resources. In the past, we only had a blog, so we could not easily share other assets such as ebooks and webinars.

TrooInbound created a Hubspot database that enabled me to add and categorize all types of content, then display key categories or topics as individual pages. Today I can easily feature new assets, create informative and relevant experiences for key audiences, and the whole experience looks cohesive and professional. 

In addition, I enlisted TrooInbound in a monthly SEO consultancy. We are repositioning our capabilities to go up-market, and while we had a lot of organic traffic, it mostly attracted low-value audiences looking for a free trial. TrooInbound listened closely to my new requirements and helped position BL.INK for the new terms and capabilities we are pursuing. Here are a few specific things they did: 

• Did all the keyword research and shared the data and our positions, which they update weekly
• Gave me specific topics and detailed overviews on blogs to write to attract the desired traffic
• Advised on low-value blogs/topics/content that could safely be removed

Within just a few months, we are now ranking for the topics we need, building awareness of new capabilities to new markets/audiences. They are doing a great job and we are seeing steady organic search growth, which is the most profitable channel for us. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Many new leads that turn into clients come specifically from the website--specifically the new pages, and we are seeing more pages visited by users. 
• Organic search continues to increase and we are getting larger companies (our target) visiting the site and requesting quotes. 
• We now rank much higher for our preferred search terms, even appearing in top positions on page 1 for some categories that did not even exist a year ago. 
• They have saved me weeks of time by creating modules that are easy to use and flexible, answering my questions quickly, and providing blazingly fast turnaround on almost all of my requests. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They set up a Trello board where I could easily input tasks as requests. They always promptly acknowledged receipt, asked good questions, and kept me updated with progress via Trello and our shared Slack channel. 

They delivered projects/tasks early about 90% of the time; all other projects were delivered on time. For the maybe 0.5% of projects that took a bit longer, they always updated me on progress and timing and they were never late. I've been very impressed with turnaround. 

What was your primary form of communication with TRooInbound Pvt. Ltd.?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

TrooInbound communicates really well. During intake at the start of a project, they introduce the team and schedule a Zoom meeting so everyone understands how best to work together, I share my goals, and we have check-ins via Zoom as needed. They're fast. Even though they're on the other side of the world, I'm always impressed with how quickly they will respond to me at almost any time of day. 

The pricing cannot be beat. I understand that at least 60% of success with any agency, employee, or consultant belongs to the client: It's imperative that I am clear with what I want and need, explain myself well, and answer questions or concerns promptly. Because I understand how to work with TrooInbound and can articulate clearly with them (and them with me), I get outstanding results that could take weeks from U.S.-based companies. 

TrooInbound was one of the first offshore companies I worked with, and I have never turned back. After working with several firms for other projects in the past, I trust TrooInbound. They are always friendly, kind, and do great work for me. They are my "secret weapon" as a one-person marketing team at a high-growth company. I could not do all I have done without them. 

Are there any areas for improvement or something TRooInbound Pvt. Ltd. could have done differently?

I actually appreciate it when TrooInbound comes to me with a new service or offering. For example, when I knew SEO was a priority, I asked them about their capabilities. They could do a better job of anticipating customer needs to offer additional services.

For example, I use Hubspot for all marketing, CMS, etc., and when I learn more about the expertise they have with Hubspot, I can think of new ways for them to help me. Recently I learned via LinkedIn that they do Hubspot reporting; perhaps a customer newsletter that outlines their services could help me consider them for other tasks I have. 

BACKGROUND

Please describe your company and position.

I am the COO of HawkGrips

Describe what your company does in a single sentence.

HawkGrips offers premier IASTM tools education and topicals for professionals to enhance manual therapy techniques and outcomes, revolutionizing the way therapists approach muscle and tissue rehabilitation.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire TRooInbound Pvt. Ltd. to accomplish?

• Build a new Shopify Website
• Integrate with HubSpot

SOLUTION

How did you find TRooInbound Pvt. Ltd.?

• Online Search
• Referral

Why did you select TRooInbound Pvt. Ltd. over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Company values aligned
• Referrals all checked out with high praise

How many teammates from TRooInbound Pvt. Ltd. were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We started with TrooInbound to help us build a new Shopify website for our company, HawkGrips. They worked tirelessly to give us the customizations that we requested and made sure the integrations from our old website worked with the migration.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Project completion, Customer happiness,Targeted Dates Met, Communication, Responsiveness

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, initially, we were using Slack and Figma and then Dipali suggested Trello which made a huge difference in keeping us in sync as the project became larger than probably what any of use anticipated . We had a project manager, Dipali who was excellent and she brought the developer, Maulik, in whenever there were technical questions. When Dipali was out, she always let us know that Ankit was available should any concerns come up. 
I never once felt that I would be in a bad spot if our website went down or I had a pressing matter. I've felt that way in the past with other developers but not at all with TrooInbound. They were excellent communicators and went over and above the call of duty. They were patient with us and I'm sure we were high maintenance to them at times, for sure.

What was your primary form of communication with TRooInbound Pvt. Ltd.?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their desire to be sure that we were happy with the project and that things worked. Their development skills are incredible and they are true to their word. Their people are pleasant and easy to work with and competent. I also know that they are extremely capable in this space.

Are there any areas for improvement or something TRooInbound Pvt. Ltd. could have done differently?

I think we have learned too but knowing graphic design a bit better or knowing how to interpret our look and feel or being able to take sites we like and make them unique for us was the biggest challenge. It was a heavier load on us and we aren't graphic designers but we ended up doing more of that than I'd like. TrooInbound would iterate as much as we wanted but that wasn't a great use of time and probably b/c of us trying to design, it was more programming on TI too. I think I would do it differently next time but you live and you learn.

BACKGROUND

Please describe your company and position.

I am the CEO of Deefrent Media Agency.

Describe what your company does in a single sentence.

Marketing Agency

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire TRooInbound Pvt. Ltd. to accomplish?

• Clean out our malware infected hosting server
• Restore our folders and files and move them to the clean server
• Test and test

SOLUTION

How did you find TRooInbound Pvt. Ltd.?

LinkedIn Inbox

Why did you select TRooInbound Pvt. Ltd. over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from TRooInbound Pvt. Ltd. were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We had neglected our hosting service on Hostgator for another server because our website and client websites had been hit by malware. It was very bad! We lost clients, and could not find an end in view. When we met TrooInbound, via a connection on LinkedIn, they understood he brief, which was to clean hostgator, clean the client sites on the temp host and move them back to Hostgator without any relapse. It was done so well and they stayed with us till it was fine.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The client websites are now clean and have been moved back to Hostgator! We monitored the websites for weeks, and all was still good.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Great project management and also extensive communication.

What was your primary form of communication with TRooInbound Pvt. Ltd.?

Email or Messaging App

What did you find most impressive or unique about this company?

The culture! They were customer first , and quick to listen and take feedback! We will miss them

Are there any areas for improvement or something TRooInbound Pvt. Ltd. could have done differently?

They need to continue being amazing

BACKGROUND

Please describe your company and position.

I am the Director of Emedia Creative

Describe what your company does in a single sentence.

We are a Sydney-based creative agency that works with business owners and marketing teams in the professional service industry to grow their revenue.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire TRooInbound Pvt. Ltd. to accomplish?

• Create a customised LMS
• Streamline the UX

SOLUTION

How did you find TRooInbound Pvt. Ltd.?

Online Search

Why did you select TRooInbound Pvt. Ltd. over others?

• High ratings
• Company values aligned
• They asked great questions about the project

Describe the scope of work in detail. Please include a summary of key deliverables.

Develop a learning management system that would adhere to strict timing rules and specific functionality. We were unable to find an out-of-the-box solution that would provide all the required features and therefore had to customise the build for our client.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project encountered some technical challenges, but the Trooinbound team worked diligently to find a solution. We interviewed two other companies before we awarded the project and Trooinbound were the only team who asked good questions about the project before they supplied an estimate, and they also made suggestions on how we could improve certain elements. This gave our team confidence in their ability.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project was delivered on time and their communication was clear and concise.

What was your primary form of communication with TRooInbound Pvt. Ltd.?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They have been fair to deal with, and we have not faced any surprises. They've been patient when our client has delayed content and pushed timelines.

Are there any areas for improvement or something TRooInbound Pvt. Ltd. could have done differently?

Not from our point of view

BACKGROUND

Please describe your company and your position there.

I'm an online entrepreneur, a sworn translator by profession, and I currently manage a translation agency as my main job.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire TRooInbound Pvt. Ltd., and what were your goals?

I had an issue with an API running on one of my sites in order to make a specific function. None of my regular developers could fix it, so I needed to find someone with a higher competence level to do it.

SOLUTION

How did you select this vendor and what were the deciding factors?

Their portfolio and insights into the problem gave a good impression. They promised to do this quicker than other tenders, and delivered.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Initial research was necessary, as the material we had on it was questionable. They did the custom API integration with WordPress quickly and implemented the solution to my site. Not quite sure what tech they used, as I only know the basics about the product technology.

How many people from the vendor's team worked with you, and what were their positions?

First initial requirements gathering with sales team and later on Nikhil and Ankit, with the consultation of their team, got involved for the main part of the job.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The project had been stalling for a month because my regular developers couldn't do a particularly difficult API implementation. The other people working on the project were very happy about the outcome, and it allowed the job to move forward. It also gave us new, valueable expertise to the team.

Describe their project management style, including communication tools and timeliness.

Chat based, like I prefer. Communication was always swift.

What did you find most impressive or unique about this company?

They did a hard job fast and easy. The way they handled it gave me a lot of confidence in them for work ahead.

Are there any areas for improvement or something they could have done differently?

Not really, can't think of anything they could have improved on.

BACKGROUND

Please describe your company and your position there.

TRooInbound created a completely new website for our company. The team works by great ethics and communication. They were successful in delivering a one-of-a-kind, marketable website to differentiate us from the rest of the market.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire TRooinbound Pvt. Ltd.?

We hired TRooInbound for website design and development.

What were your goals for this project?

Our old website looked quite outdated and we needed to give our web users something more engaging. We wanted a website that had greater traffic, lesser bounce rate. So that we would achieve quality leads organically.

SOLUTION

How did you select TRooinbound Pvt. Ltd.?

Being unsatisfied with the previous website, I set out on the hunt for a modern website development service provider. So, just like anyone would go about it, I started browsing on LinkedIn and there I found out about TRooInbound.

Once I visited their website, I was glad to find out that they provided HubSpot website development. Knowing HubSpot is a growing software, I got in touch with them and our business journey initiated on a great note. They are very responsive and they help whenever required.

Describe the project in detail.

TRooInbound took care of all our web design and development needs. They were quite quick and delivered the full-fledged bug-free website within a short span of 3 months.

What was the team composition?

The team working on our project was quite small, but highly experienced and devoted to their work. It consisted of a graphic designer, 2 developers and the Marketing Manager, Nikhil Jani.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

TRooInbound delivered a powerful HubSpot website with creative designs and features. The new site got a wall-breaking response and liking amongst clientele. The project manager is a thorough expert at whatever he does. He was the best match to our expectations.In a nut shell, he turned our dream website to a reality. They have taken care of each requirement with utmost sincerity and passion.

How effective was the workflow between your team and theirs?

The team at TRooInbound was very professional with great work ethics. They managed to deliver the project in time without compromising on quality. They are very responsive and keep the client satisfied at all times.

What did you find most impressive about this company?

The company works great with deadlines, caters to client questions immediately and also keeps everything transparent with the client.

Are there any areas for improvement?

As a matter of fact, I am quite impressed with their work. It would be a package deal if they started providing digital marketing services too!

BACKGROUND

Please describe your company and position.

I am the Digital Marketing Manager of ForeNova Technologies

Describe what your company does in a single sentence.

24/7 Managed Detection and Response for SMEs

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire TRooInbound Pvt. Ltd. to accomplish?

• Full Website Migration from HubSpot to WordPress
• Design and Development of Custom Modules for HubSpot Pages

SOLUTION

How did you find TRooInbound Pvt. Ltd.?

Referral

Why did you select TRooInbound Pvt. Ltd. over others?

• High ratings
• Good value for cost
• Company values aligned

Describe the scope of work in detail. Please include a summary of key deliverables.

1. A complete development using the latest standards of drag and drop builder
2. The latest WordPress theme setup and module-based structure so any non-technical person can edit content, images, and sections on their own
3. Ability to create new pages, and templates using modules created
4. All the CTAs will be migrated from HubSpot to WordPress CTAs
5. Includes flawless WordPress best editable experience to manage website
6.  All the forms will be WordPress forms
7. Perform AB testing on our created pages
8. A complete quality check and testing on dierent devices are included
9. Google Analytics integration 
10. 1 month of complimentary website support
11. A complete Technical SEO which includes and is limited to adding Meta title, description, Image ALT, and Page speed optimization
12. A structure schema will be added
13. A complete mobile responsive website will be developed and tested on all major screen sizes and devices
14. We will install and configure necessary plugins

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

1. On time delivery of migrated pages
2. Accuracy of design and layout for each page migrated
3. Tag setup efficiency throughout the whole blog on other category pages
4. Improvement of SEO settings across the site
5. QA and super fast feedback on any bugs found
6. Form integrations 
7. CTAs setup across the site
8. Installation of multilanguage plugin and rewriting all the content for the pages that have previously been built due to a change request.
9. SEO speed improvements to the overall website

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management was absolutely the best experience I had working with someone online. Every consideration was taken into account: no minor detail missed, instant response times to my inquiries, and availability for calls. Always on time, no delays, clear communication.

What was your primary form of communication with TRooInbound Pvt. Ltd.?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their ability to deliver high-quality services with the mindset to go above and beyond so that the client is ultimately happy about the outcome is what makes this an outstanding company to work with.

It was a real pleasure working with everyone on the team and I felt I'm in good hands without having to worry about deadlines or the quality of the outcome.

Are there any areas for improvement or something TRooInbound Pvt. Ltd. could have done differently?

Right now I can't see how it can get any better than this; it's just an exceptional service.

BACKGROUND

Please describe your company and position.

I am the Founder of Juulz GmbH

Describe what your company does in a single sentence.

Studio Stena is Switzerland’s premier online shop for high-quality tiles.

We believe that purchasing tiles should be simple, transparent, and inspiring. Our curated selection of innovative and stylish tiles is designed to help you transform your space into a true home, with beauty and ease at every step.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire TRooInbound Pvt. Ltd. to accomplish?

• Work on a new design for navigation and filter
• Develop the new design on the website

SOLUTION

How did you find TRooInbound Pvt. Ltd.?

Used to work with them before

Why did you select TRooInbound Pvt. Ltd. over others?

• Good value for cost
• Referred to me

How many teammates from TRooInbound Pvt. Ltd. were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• New navigation with mega menu
• New filter for products

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

more sales

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They are very fast with communicating and delivering. So far the respond is great.

What was your primary form of communication with TRooInbound Pvt. Ltd.?

Email or Messaging App

What did you find most impressive or unique about this company?

The company has many employees with different qualifications and they can offer different competences accordingly. 

Are there any areas for improvement or something TRooInbound Pvt. Ltd. could have done differently?

I love proactive teams who come with ideas. I would have loved some more UI/UX ideas of how to improve the design. But I did not book this specifically so maybe this was not included. 

BACKGROUND

Please describe your company and position.

I am the Revenue Manager of doctoranytime

Describe what your company does in a single sentence.

We facilitate the access to health care with technology and innovation

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire TRooInbound Pvt. Ltd. to accomplish?

• Implement a new Landing page design in Hubspot

SOLUTION

How did you find TRooInbound Pvt. Ltd.?

Referral

Why did you select TRooInbound Pvt. Ltd. over others?

• High ratings
• Great culture fit
• Referred to me
• Company values aligned

How many teammates from TRooInbound Pvt. Ltd. were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They helped us implement a new website design in the Hubspot tool so we could have easy access to edit and duplicate pages for future campaigns. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• The new Landing page implemented in Hubspot
• Live page for the public

Describe their project management. Did they deliver items on time? How did they respond to your needs?

• They were very kind to me
• They delivered all their deliverables on time
• They gave me daily follow-up on progress, questions and answers
• Very good support and service

What was your primary form of communication with TRooInbound Pvt. Ltd.?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

TRooInbound Pvt. Ltd. provided good human treatment and excellent service.

Are there any areas for improvement or something TRooInbound Pvt. Ltd. could have done differently?

no

BACKGROUND

Please describe your company and position.

I am the Director of Marketing of Harmonya

Describe what your company does in a single sentence.

Harmonya empowers retailers and CPG brands to make smarter, data-driven decisions by enriching product data with actionable insights from customer reviews and product listings through our AI-powered platform.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire TRooInbound Pvt. Ltd. to accomplish?

• Update existing pages to a new look and feel
• Create new pages that match the updated ones

SOLUTION

How did you find TRooInbound Pvt. Ltd.?

Online Search

Why did you select TRooInbound Pvt. Ltd. over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from TRooInbound Pvt. Ltd. were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They did a great job updating my existing website and creating new pages with better functionality. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Hitting delivery deadlines

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Very communicative and responsive.

What was your primary form of communication with TRooInbound Pvt. Ltd.?

Email or Messaging App

What did you find most impressive or unique about this company?

We were impressed with their work quality and web development knowledge.

Are there any areas for improvement or something TRooInbound Pvt. Ltd. could have done differently?

No they're great!