TPLEX

BACKGROUND

Please describe your company and position.

I am the Founder of Zynga

Describe what your company does in a single sentence.

Zynga is a global leader in interactive entertainment with a mission to connect the world through games and a wholly-owned label of Take-Two Interactive Software, Inc.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire TPLEX to accomplish?

• We engaged TPLEX to develop our idea, including developing the entire design for our company's users and management.

SOLUTION

How did you find TPLEX?

Online Search

Why did you select TPLEX over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from TPLEX were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

TPLEX gave us all the information we required right away in order to better understand our digital offering. To better grasp how we would collaborate to create our concept, this also addressed the product scope. This helped us understand how they conducted business before we even began working with them.

We used video conferencing during the ideation and concepting stage to delve deeply into what the product needed to be. TPLEX questioned us extensively so they could comprehend how to make our designs. After we had finished talking, TPLEX gave us a user profile, some design ideas, and a project estimate to finish the work we had been discussing over the previous 6–8 weeks.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We were seeking for a development business that had a history of their work available for us to assess online when we were shopping for one. This made it possible for us to identify a company whose design would meet our requirements. We looked at a number of TPLEX's projects and case studies that were available online.

We came to the conclusion that their design work fit what we wanted to achieve out of the idea project after looking at various companies throughout the world. Additionally, we needed a company that would be simple to deal with despite any language difficulties and that could assist us in developing features of the product that we would not have otherwise considered. We wanted to be certain.

What was your primary form of communication with TPLEX?

Email or Messaging App

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Email and video conferences were mostly used. Their email response is prompt, and following our video conferences, we were able to effortlessly do our follow-up by email.

What did you find most impressive or unique about this company?

The business was kept up to date on the project's status. They consistently brought in the appropriate individuals at the appropriate time to address inquiries regarding a specific project component. The quality of their work and the manner in which they collaborated with us throughout the project reflect the boutique/family atmosphere that it had.

Are there any areas for improvement or something TPLEX could have done differently?

Nothing

BACKGROUND

Please describe your company and your position there.

I'm the CEO at Maverick Trading in United States.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire TPLEX?

Our company just came up with a new trading Idea and we needed a new platform, software to deliver to the public our Idea

SOLUTION

How did you select this agency and what were the deciding factors?

We came across TPLEX via referral by our web agency

Describe the project in detail and walk through the stages of the project.

They provided us 3 software developers to start the augmentation of our platform. We gave them the job to crack and handle the backend development while we deal with the frontend. They did a perfect job and the most astonishing feature was the ability of users to send their digital currencies-cryptocurrency, eth

Describe the recruitment process in detail.

We Initially worked with an account manager, who was in charge of recruiting the 3 senior software developers. We had shortlisted 5 of them to handle the project, thus we gave them a short assessment to test their developmental ability and 3 of them came out better.

RESULTS & FEEDBACK

Can you share any outcomes from the engagement that demonstrate progress or success?

Through their astounding work, we were able to develop our new software to have over 4000 monthly users and also give one of the best customer experience satisfaction

How effective was the workflow between your team and theirs?

After much work, their developers became adapted to our team and we had meetings 2 times in a week. We communicated via skype to discuss technical Issues we face.

What did you find most impressive or unique about this company?

They were able to provide great and solid software developers at a cost effective rate. The developers took their time to learn about our agenda and acted upon it to satisfaction

Are there any areas for improvement or something they could have done differently?

No. They were able to meet all of our demands

BACKGROUND

Please describe your company and position.

I am the Market Research, Consulting of Veranex

Describe what your company does in a single sentence.

I work at a digital product design company, overseeing various development components. This includes design engineering, product management, implementation, and post-production support.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire TPLEX to accomplish?

• We hired TPLEX for a special software implementation project, mainly focusing on frontend development and Restful API integration. Our goals were to create well-structured and scalable code while utilizing the latest stack technologies to deliver up-to-date products and foster user engagement and loyalty.

SOLUTION

How did you find TPLEX?

• Online Search
• Clutch Site

Why did you select TPLEX over others?

• Good value for cost
• Company values aligned

What was the size of TPLEX’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They handle end-to-end implementation and integration of the frontend and backend, utilizing various technologies such as:

• Restful API for seamless communication with backend services.
• React library for building interactive user interfaces.
• Node.js for server-side JavaScript execution.
• CSS for styling and layout.
• Integration of payment gateways like Stripe and Crypto for secure transactions.
• Utilization of .NET scripts for specific functionalities.
• Implementation of Formic, a technology/tool for managing forms efficiently.

Overall, their approach involves leveraging these technologies to create a comprehensive and robust solution

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Having collaborated with TPLEX for over a year, we can confidently say that they consistently demonstrate a proactive approach in meeting deadlines, making every effort to ensure timely deliveries. When it comes to reliability, TPLEX is the team you can rely on.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management style is characterized by fluid communication and transparent management practices.

What was your primary form of communication with TPLEX?

• In-Person Meeting
• Virtual Meeting

What did you find most impressive or unique about this company?

What stands out about TPLEX is their exceptional organizational skills and their commitment to providing genuine service.

Are there any areas for improvement or something TPLEX could have done differently?

At this point, I can't think of any areas that require immediate improvement. However, continuous improvement is always possible for everyone. Overall, TPLEX has proven to be a reliable and dedicated software development company. Their organizational skills, commitment to service, and ability to deliver on time make them a trustworthy partner. I highly recommend their services.

BACKGROUND

Please describe your company and your position there.

I'm the General Manager in Food Manufacturing

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire TPLEX, and what were your goals?

Because everything was documented manually and our legacy business management solution was unstable, we faced significant data entry issues. In order to create a special solution that would meet our objectives, we recruited TPLEX. Our objective was to create a scalable solution that would enable us to monitor and meet our revenue goals. It had to be created in Drupal so that new features could be added quickly.

SOLUTION

How did you select this vendor and what were the deciding factors?

We looked into them along with five other vendors after finding them through a recommendation. We required a results-driven partner who was dedicated to offering customer support because the project was so urgent.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

A business management solution built on Drupal was created and developed by them. We first discussed our company concerns in a workshop called exploration. Then, before beginning production, they presented us with workflows and design mock-ups for approval. The project was completed in 2-week sprints, which gave us time to test features and provide feedback. The finished product generated revenue reports and automated our data entry.

How many people from the vendor's team worked with you, and what were their positions?

The core team consisted of four individuals:

• a project manager
• a designer
• two senior developers

Other resources might come and go based on the demands of the project.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The project's early launch was one of our significant accomplishments. The technology has decreased data entry errors by 70% in the first three months. Additionally, the data automation frees up our staff members' time so they can concentrate on other tasks. We chose to work with their team to maintain the solution because of how well they performed.

Describe their project management style, including communication tools and timeliness.

In particular when compared to other vendors we've worked with, the project management was excellent. We never experienced unexpected turnovers because they always met deadlines. We used GitHub, Jira, and Skype to communicate.

What did you find most impressive or unique about this company?

It was simpler to communicate our ideas because we had direct access to the entire team. If you're just communicating with a project manager, things might get lost in translation.

Are there any areas for improvement or something they could have done differently?

No

BACKGROUND

Please describe your company and your position there.

I am the President at Eat-in Foods

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire TPLEX?

The project's objective was to create an entirely new cloud software application. We needed to find an offshore outsourcing company because we didn't have any developers on staff.

SOLUTION

How did you select this agency and what were the deciding factors?

We tried looking for companies that specializes in Augmentation, and we found 5 of them of which we chose TPLEX at the end because of the level of experience they already have

Describe the project in detail and walk through the stages of the project.

We were able to achieve our objective with the aid of TPLEX's guidance on how to outsource software development services. They assisted us in organizing and refining our first project scope definition so that it would be simpler to offer to potential contracting companies. They initially linked us up with a business in Venezuela, but the nation had a significant political change that nearly forced it to close.

The project's completion was at risk since we had numerous issues with the original provider. The product launch attempt was unsuccessful. To resolve that conflict and save the project, we next resorted to TPLEX once more.

Describe the recruitment process in detail.

Throughout the collaboration, the managing director served as our primary point of contact. We collaborated with a total of 4-5 other team members, although we never worked with more than one person at once. A senior consultant was one of the main people we worked with; we employed them as a member of our staff to oversee the outsourced team.

RESULTS & FEEDBACK

Can you share any outcomes from the engagement that demonstrate progress or success?

The recipe's introduction and marketing were the biggest successes. The knowledge we acquired was the secondary effect. We had no idea how much we didn't know when we first started working with TPLEX. When we were finished, we had a knowledgeable program manager working for us. In order for us to end our engagement with them, the TPLEX team supervised and trained them, which was a fantastic accomplishment for someone who was consulting us.

How effective was the workflow between your team and theirs?

They kept their costs in check and delivered on time. We mostly communicated via Zoom and only seldom met in person.

What did you find most impressive or unique about this company?

They had a unique business model

Are there any areas for improvement or something they could have done differently?

No. We were completely satisfied with their service

BACKGROUND

Please describe your company and your position there.

At the time, I was the Chief Technology Offcer (CTO) of Pathomation, a company involved in digital imaging

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire TPLEX, and what were your goals?

Cloud-migration of on-premise server software

SOLUTION

How did you select this vendor and what were the deciding factors?

We met via Upwork, an online collaboration platform

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We wanted to solve the challenge of storage large file objects representing gigapixel images in S3, as well as integrate with other providers like OneDrive and DropBox

How many people from the vendor's team worked with you, and what were their positions?

Team of 3 resources; Waqar as Lead and two more developers

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Many years later, our platform has evolved into https://my.pathomation.com, thanks to the original groundlayer work done by TPLEX

Describe their project management style, including communication tools and timeliness.

Good. Comprehension of English is excellent, Email, Skype, Jira

What did you find most impressive or unique about this company?

The flexibility. They were able to help us with many more tasks than we were originally looking for.

Are there any areas for improvement or something they could have done differently?

None

BACKGROUND

Please describe your company and your position there.

SimpleTix is the best ticketing & event registration solution for Square merchants.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire TPLEX, and what were your goals?

Original application. Took our ideas and implemented them for the Microsoft Azure cloud.

SOLUTION

How did you select this vendor and what were the deciding factors?

Strong work ethic. Cost effective.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Start with a project spec, then build a POC, and a final version.

How many people from the vendor's team worked with you, and what were their positions?

Lead developers, QA and project managers.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We met our deadlines and sold over 5,000,000 orders.

Describe their project management style, including communication tools and timeliness.

Scrum

What did you find most impressive or unique about this company?

Their fast turnaround time was impressive.

Are there any areas for improvement or something they could have done differently?

Nothing more.