Top Remotely

BACKGROUND

Please describe your company and position.

I am the Marketing Manager of Roofing Company NYC

Describe what your company does in a single sentence.

Roofing Company NYC provides residential and commercial roofing services, delivering reliable and high-quality solutions across New York City.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Top Remotely to accomplish?

• We hired TopRemotely to manage our IT and remote support services so our internal systems would run smoothly and securely without disrupting daily operations.

SOLUTION

How did you find Top Remotely?

Online Search

Why did you select Top Remotely over others?

• High ratings
• Good value for cost
• Referred to me

How many teammates from Top Remotely were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

TopRemotely handled managed IT services, remote monitoring, technical support, system maintenance, and troubleshooting to ensure consistent performance and stability

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

System performance improved, technical issues were resolved quickly, and downtime was minimized. Our team experienced smoother workflows and better productivity.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management was very efficient. The team communicated clearly, responded quickly, and delivered support on time whenever needed.

What was your primary form of communication with Top Remotely?

Email or Messaging App

What did you find most impressive or unique about this company?

Their professionalism, responsiveness, and dependable support stood out the most. They understood our business needs and provided practical solutions.

Are there any areas for improvement or something Top Remotely could have done differently?

Overall, we are satisfied with their services. More detailed performance reporting could be a helpful addition.

BACKGROUND

Please describe your company and position.

I am the Owner of NYC 24 Seven Towing

Describe what your company does in a single sentence.

NYC 24 Seven Towing is a towing and roadside assistance company providing fast and reliable services across New York City.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Top Remotely to accomplish?

• We hired TopRemotely to manage our IT and remote services so we could focus on daily operations while ensuring smooth, secure, and efficient technical support.

SOLUTION

How did you find Top Remotely?

Online Search

Why did you select Top Remotely over others?

• High ratings
• Good value for cost
• Referred to me

How many teammates from Top Remotely were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

TopRemotely provided managed IT services, remote system support, monitoring, troubleshooting, and ongoing technical maintenance to keep our systems running without interruption.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our systems became more stable, downtime was reduced, and technical issues were resolved faster. Overall productivity improved, and operations ran more smoothly.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management was excellent. The team was responsive, well-organized, and always delivered support on time whenever issues came up.

What was your primary form of communication with Top Remotely?

Email or Messaging App

What did you find most impressive or unique about this company?

Their reliability and quick response time stood out the most. They understood our needs and provided effective solutions without delays.

Are there any areas for improvement or something Top Remotely could have done differently?

We were satisfied with their services overall. Adding more detailed reporting or proactive recommendations could make the service even stronger.

BACKGROUND

Please describe your company and position.

I am the Manager of levis flooring

Describe what your company does in a single sentence.

Levis Flooring is a flooring company providing high-quality residential and commercial flooring solutions with a focus on craftsmanship and customer satisfaction.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Top Remotely to accomplish?

• We hired Top Remotely for IT staff augmentation to quickly add skilled IT professionals who could support our systems and digital operations without the delays of traditional hiring.

SOLUTION

How did you find Top Remotely?

Online Search

Why did you select Top Remotely over others?

• High ratings
• Good value for cost
• Referred to me

How many teammates from Top Remotely were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Top Remotely sourced, vetted, and onboarded qualified IT resources who worked closely with our internal team. The augmented staff assisted with system support, maintenance, troubleshooting, and ongoing IT-related tasks to ensure smooth daily operations.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The staff augmentation helped improve system reliability, reduce downtime, and increase overall productivity. We were able to resolve technical issues faster and maintain stable operations as our business continued to grow.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management was excellent. Top Remotely communicated clearly, provided resources on time, and was always responsive to our requests and feedback.

What was your primary form of communication with Top Remotely?

Email or Messaging App

What did you find most impressive or unique about this company?

The most impressive aspect of Top Remotely is the quality of their talent and how seamlessly the resources integrated into our team. Their professionalism and flexibility stood out.

Are there any areas for improvement or something Top Remotely could have done differently?

We are very satisfied with the service and do not see any major areas for improvement. Overall, it was a smooth and positive experience.

BACKGROUND

Please describe your company and position.

I am the Director of Darling Ingredients

Describe what your company does in a single sentence.

Darling Ingredients (NYSE: DAR) is the largest publicly traded company turning edible by-products and food waste into sustainable products and is a leading producer of renewable energy.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Top Remotely to accomplish?

• End-to-End Mobile App Development
• User-Friendly UI/UX ensuring the app has a clean, intuitive interface for our customers.

SOLUTION

How did you find Top Remotely?

• Online Search
• Referral

Why did you select Top Remotely over others?

• Good value for cost
• Referred to me

How many teammates from Top Remotely were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We engaged Top Remotely to handle the complete cycle of our mobile app development project. Their responsibilities included:

Discovery & Planning understanding our business needs, conducting requirement analysis, and preparing wireframes, technical architecture, and project roadmap.

UI/UX Design – creating a modern, user-friendly interface that aligned with our brand identity.
Mobile App Development – building native and cross-platform versions (iOS & Android) using the most suitable frameworks and technologies.

Backend Development & API Integration – connecting the app with our existing systems, databases, and third-party services to ensure smooth data flow.

Testing & QA – performing functionality, performance, and security testing to ensure a bug-free release.

Deployment – publishing the app on both the App Store and Google Play.

Post-Launch Support & Maintenance – providing ongoing updates, bug fixes, and feature enhancements after launch.

Key Deliverables included:

Fully functional mobile application (iOS & Android)
Design assets (UI/UX screens, icons, and branding elements)
Backend setup with integrated APIs
QA reports and testing documentation
Deployed app on respective app stores
Post-launch support package

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project with Top Remotely was a clear success, as the team delivered the mobile app on time and aligned with our launch schedule. 
After release, the app performed reliably with a 99% crash-free rate and smooth functionality across both iOS and Android. We quickly saw strong adoption, with downloads and active users exceeding our initial expectations, while the intuitive design helped improve customer engagement and retention. Most importantly, the app contributed directly to increased business activity and provided us with a scalable platform that can easily support future feature rollouts.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Top Remotely’s project management was excellent throughout the engagement. They maintained clear and consistent communication, kept us updated on milestones, and used structured tools to track progress. 
All key deliverables were provided on time, and whenever we had questions or requested changes, they responded quickly and with a solution-oriented approach. Their ability to adapt to our needs while still keeping the project on schedule gave us a lot of confidence in their process.

What was your primary form of communication with Top Remotely?

Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most about Top Remotely was their ability to combine technical expertise with a genuinely client-focused approach. 
They didn’t just build what we asked for; they took time to understand our goals, suggested improvements, and delivered solutions that added real value to the project. 
Their team showed exceptional attention to detail, strong communication, and a commitment to quality that set them apart from other vendors we’ve worked with. The balance of affordability, scalability, and professionalism made the experience unique and truly impressive.

Are there any areas for improvement or something Top Remotely could have done differently?

Overall, our experience with Top Remotely was very positive, but if there’s one area for improvement, it would be to provide even more proactive suggestions during the early planning phase. 
While they delivered exactly what we needed, a bit more guidance on best practices and industry trends upfront could have made the process even stronger. That said, they were always open to feedback and quick to adjust whenever we raised a point, which showed their commitment to continuous improvement.

BACKGROUND

Please describe your company and position.

I am the Founder of Moving With Meaning LLC

Describe what your company does in a single sentence.

Hi, I’m Krystal B. Clark, Founder of Moving With Meaning LLC.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Top Remotely to accomplish?

• We hired Top Remotely to redesign the user interface and overall user experience of our product. The main objective was to make the platform more intuitive, visually appealing, and easy to navigate for our customers. We wanted a modern design system that improves usability, enhances engagement, and ultimately supports our business growth by creating a smoother customer journey.

SOLUTION

How did you find Top Remotely?

• Online Search
• Referral

Why did you select Top Remotely over others?

• High ratings
• Referred to me

How many teammates from Top Remotely were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work with Top Remotely focuses on complete UI/UX design services for our product. This includes user research, wireframing, and creating design prototypes that align with our brand identity. Their team is responsible for delivering high-fidelity mockups, an intuitive design system, and interactive prototypes that showcase the user flow. Key deliverables include improved navigation structures, consistent visual components, and user-friendly interfaces that enhance the overall experience.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Even though the project is still ongoing, we’ve already seen clear signs of progress. 
The initial design concepts and prototypes were delivered on time and matched our requirements closely. Usability testing on early mockups showed that users were able to navigate the interface more smoothly and complete tasks with fewer steps. Internally, our team feels more confident in presenting the product because the designs look modern, professional, and aligned with our vision. 
These outcomes demonstrate that we’re moving in the right direction toward a more user-friendly product.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Top Remotely has handled project management very well so far. 
They share updates regularly, keep us informed about timelines, and deliver items according to the agreed schedule. Whenever we provide feedback or request adjustments, they respond quickly and make changes without hesitation. Their organized approach and clear communication have made the collaboration smooth and efficient.

What was your primary form of communication with Top Remotely?

Email or Messaging App

What did you find most impressive or unique about this company?

Most Impressive about Top Remotely is their ability to combine creativity with practicality. 
They don’t just focus on making designs look good, They ensure the user experience is smooth and intuitive. Their attention to detail, willingness to listen, and ability to translate our ideas into user-friendly solutions make them stand out. It feels like they genuinely care about the success of the project, not just completing tasks.

Are there any areas for improvement or something Top Remotely could have done differently?

Top Remotely has been very positive, and we haven’t faced any major issues. If there’s one area for improvement, it could be providing even more proactive suggestions during the early brainstorming phase, since their insights are valuable. 
That said, they’ve been very receptive to feedback and quick to adapt, which makes collaboration smooth.

BACKGROUND

Please describe your company and position.

I am the Partner and Founder of Flourish Ventures

Describe what your company does in a single sentence.

We invest in mission-driven entrepreneurs and industry influencers working toward a fair financial system.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Top Remotely to accomplish?

• Build a fully functional mobile application
• Enhance customer engagement and experience by providing an easy-to-use digital platform.

SOLUTION

How did you find Top Remotely?

Online Search

Why did you select Top Remotely over others?

High ratings

How many teammates from Top Remotely were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Top Remotely was responsible for handling the complete mobile app development cycle. 
Their scope of work included requirements gathering, UI/UX design, coding, testing, and deployment of the app. They worked closely with us to refine our ideas into practical features and provided regular updates throughout the process. Key deliverables included a clean and intuitive user interface, core functionality that aligned with our business goals, backend integration, and a fully tested app ready for launch. In addition, they also provided documentation and post-launch support to ensure everything run smoothly

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project was a clear success with measurable outcomes. 
The mobile app was delivered on time and fully met the agreed requirements. After launch, we saw a significant improvement in customer engagement, with more users actively interacting through the app compared to our previous channels. 
The app’s performance was stable, with minimal bugs reported, and it received positive feedback from both our internal team and end users. Most importantly, the app provided us with a scalable platform that can support future growth and new features, which was one of our main objectives

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Top Remotely’s project management was excellent.
They maintained clear and consistent communication throughout the project, keeping us updated at every stage. 
All milestones and deliverables were completed on time, and they followed a structured process that made the collaboration very smooth. Whenever we had questions or needed adjustments, the team was quick to respond and flexible in accommodating our requests. 
Their proactive approach gave us confidence that the project was always on track.

What was your primary form of communication with Top Remotely?

Email or Messaging App

What did you find most impressive or unique about this company?

Top Remotely's most impressive was their ability to combine technical expertise with genuine care for our project’s success. They didn’t just build what we asked for—they offered valuable suggestions to improve functionality and user experience. Their attention to detail, responsiveness, and willingness to go the extra mile made them stand out. It felt less like working with an external vendor and more like having an extended part of our own team.

Are there any areas for improvement or something Top Remotely could have done differently?

Overall, our experience with Top Remotely was excellent, and we were very satisfied with the results.
If there’s one small area for improvement, it would be providing even more detailed documentation or training materials for our internal team to reference after launch. 
This would make it easier for non-technical staff to manage certain aspects of the app independently. That said, their team was always available to assist whenever we needed support, so this was only a minor point.

BACKGROUND

Please describe your company and position.

I am the Co-Founder of Etcétera Accesorios

Describe what your company does in a single sentence.

I am the Co-Founder at Co-Founder at Etcétera Accesorios company, we are an apparel & fashion company based out of Mexico, we do Retail trade of clothing and fashion

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Top Remotely to accomplish?

• Develop an application between iOS and Android platforms.

SOLUTION

How did you find Top Remotely?

Online Search

Why did you select Top Remotely over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Top Remotely were assigned to this project?

They work with 2 developer, 1 project management, 3 designer

Describe the scope of work in detail. Please include a summary of key deliverables.

Excellent iOS and Android app development service for our company.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The results were incredible. We held weekly meetings where we communicated goals and met them on time. Deliverables were delivered on time, and communication was fluid through virtual meetings and emails.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They manage your project in a professional and transparent manner.

What was your primary form of communication with Top Remotely?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We were impressed by their teamwork and weekly progress updates, which allowed us to ensure the application perfectly suited our needs. They are very professional and do their job.

Are there any areas for improvement or something Top Remotely could have done differently?

At this stage, we do not see any significant areas for development.

BACKGROUND

Please describe your company and position.

I am the Advisor of British Car Auctions

Describe what your company does in a single sentence.

British Car Auctions is an automotive company based out of Sheffield, United Kingdom.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Top Remotely to accomplish?

• To create a modern, user-friendly interface that improves overall customer experience.
• The product’s design flow, making navigation simple and efficient.

SOLUTION

How did you find Top Remotely?

Online Search

Why did you select Top Remotely over others?

• High ratings
• Good value for cost

How many teammates from Top Remotely were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We hired Top Remotely to handle the complete UI/UX design of our product, starting from user research and wireframing to delivering high-fidelity prototypes. 
Their work included creating user personas, mapping user journeys, and building a clear information architecture to ensure smooth navigation. They also developed a consistent design system with typography, color palettes, and reusable components, along with responsive layouts optimized for both web and mobile. Finally, they provided detailed prototypes and design assets, ensuring a smooth handoff to our development team.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project delivered clear, measurable outcomes that showed both progress and success. After the new UI/UX design was implemented, user engagement on our platform increased significantly, with session duration rising by over 30%. Navigation became more intuitive, which reduced user drop-off rates and improved overall conversion.

Additionally, the responsive design helped optimize the experience across devices, resulting in higher mobile usage and positive customer feedback on the product’s look and usability.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was smooth and well-structured. 
They kept us updated with regular check-ins, set realistic timelines, and delivered everything on schedule. Whenever we shared feedback or new requirements, they were quick to respond and flexible in making adjustments, which made the whole process feel collaborative and stress-free.

What was your primary form of communication with Top Remotely?

Email or Messaging App

What did you find most impressive or unique about this company?

They focused on making the user journey simple, intuitive, and impactful. Their attention to detail, responsiveness, and the way they truly listened to our needs made them stand out as a partner who genuinely cares about delivering value.

Are there any areas for improvement or something Top Remotely could have done differently?

Overall, we had a very positive experience, but one area for improvement could be providing more detailed documentation or training materials for our internal team. While the designs were excellent, having additional guidance for non-technical staff would have made the handoff and onboarding process even smoother.

BACKGROUND

Please describe your company and position.

I am the Director of Virginia Tourism Corporation

Describe what your company does in a single sentence.

I am the Director of Virginia Tourism Corporation, we specialize on Advertising Services we do serve the broader interests of the economy

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Top Remotely to accomplish?

• advertising outreach that involves marketing mobile applications services
• in-time appointment reservations, combined wearable marketing information
• interaction between users and advertising providers in the form of data exchange.

SOLUTION

How did you find Top Remotely?

By conducting searches on the Internet and reading case studies on their site.

Why did you select Top Remotely over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from Top Remotely were assigned to this project?

1 Manager /Project Supervisor and 7 employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Top Remotely has provided us with a complete end to end solution in regard to our mobile application. The strategic product planning and roadmap, and User interface/user experience design aimed at achieving an interactive interface with the end user, Backend development and third party API integrations (EHR/EMR, wearable technologies, tele-promo tools, Artificial intelligence integrated symptom checker and chatbot, Post-stress testing and support were other important deliverables.
The ultimate tool was a complete, secure, and scalable mobile app that could be used in both marketing interaction and the provision of healthcare services.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Intuitive usability to both patients and advertising teams, Boosted interaction via in-app appointment booking and other promotional tools, Optimized performance of clinical workflows by synchronizing data with wearables and EHR/EMR systems, Excellent adoption rates achieved after the release, with high engagement indicators, AI supported tools offered users real-time assistance and decisions

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Top Remotely had magnificent project management. There were milestones that were properly marked and achieved. There was effective and transparent communication, replacing face-to-face communication with virtual meetings and messaging applications to keep us up-to-date.

What was your primary form of communication with Top Remotely?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The most striking aspect of them was that they managed to create a union between healthcare technology and strategy of marketing which is very uncommon. They're distinguished by their level of AI integration, adherence to healthcare standards, and focus on data privacy. They did not only provide a product but they provided a strategic tool that took our engagement and operational goals to another level.

Are there any areas for improvement or something Top Remotely could have done differently?

None. Implementation was easy and the final product was beyond the expectations.