TOP Outsourcing Sp. z o.o.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of Golden Customs Services, a company that offers comprehensive customs services, support for international trade, documentation preparation, and consulting. We help companies efficiently and securely complete import and export clearance procedures.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with TOP Outsourcing Sp. z o.o.?

We needed to provide reliable and professional accounting services, ensure accurate and timely bookkeeping, and support us with tax and financial matters. We also wanted to have confidence that our accounting was handled correctly and in compliance with applicable regulations.

SOLUTION

What was the scope of their involvement?

TOP Outsourcing Sp. z o.o. handles our ongoing accounting and bookkeeping needs. Their scope of work includes maintaining accounting records, processing financial documents, preparing tax-related filings and reports, and providing ongoing support and advice regarding accounting and financial matters.

What is the team composition?

We work with one teammate from TOP Outsourcing Sp. z o.o.

How did you come to work with TOP Outsourcing Sp. z o.o.?

We found them through a referral. We chose them over other options because they had high ratings, were close to our geographic location, and their pricing fit our budget.

What is the status of this engagement?

We started working with them in June 2026, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The main measurable outcomes of working with TOP Outsourcing Sp. z o.o. are the improved accuracy and timeliness of our accounting processes, timely submission of tax filings and financial reports, and better organization of our financial documentation. We’ve also reduced the amount of time we need to spend on accounting matters internally and have greater confidence that our financial and tax obligations are being handled correctly.

We haven’t tracked specific error rates or turnaround times as formal KPIs. However, in practice, we’ve experienced fewer accounting issues and significantly better timeliness in the preparation of reports and tax filings. Documents are processed and records kept up to date on a regular basis, with deadlines consistently met. Overall, we estimate that outsourcing our accounting has saved us approximately 10–15 hours per month compared to handling these tasks internally. This includes time spent on bookkeeping, preparing documents, tax-related matters, and following up on accounting issues. The time savings has allowed us to focus more on our core business activities.

How did TOP Outsourcing Sp. z o.o. perform from a project management standpoint?

TOP Outsourcing Sp. z o.o. manages the work in a professional and well-organized manner. Communication is clear and responsive, and the team consistently keeps us informed about important matters and deadlines. Deliverables and ongoing accounting tasks are handled on time, and we’re satisfied with the overall reliability and organization of the service.

What did you find most impressive about them?

We’re most impressed by TOP Outsourcing Sp. z o.o.’s professionalism, responsiveness, and attention to detail. They’re always available when we have questions and are proactive in addressing accounting and tax-related matters. We also appreciate how easy they make the entire process for us, allowing us to focus on running our business while knowing that our accounting is in reliable hands.

Are there any areas they could improve?

Overall, we’re very satisfied with TOP Outsourcing Sp. z o.o.’s services, and there are no significant issues that affect the project.