Tier2Tek Staffing

BACKGROUND

Please describe your company and position.

I am the CEO of Smart IT

Describe what your company does in a single sentence.

Managed IT support Cloud migration and management Cybersecurity services Network setup and monitoring Data backup and disaster recovery IT consulting Help desk support Software development Website and mobile app development IT staffing and recruiting

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Tier2Tek Staffing to accomplish?

• Help businesses improve productivity through technology.
• Deliver reliable and innovative IT solutions to clients.

SOLUTION

How did you find Tier2Tek Staffing?

• Online Search
• Clutch Site

Why did you select Tier2Tek Staffing over others?

• High ratings
• Pricing fit our budget
• Referred to me

Describe the scope of work in detail. Please include a summary of key deliverables.

N/A

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Tier2Tek Staffing helped us reduce our time-to-hire by nearly 40%. We filled several CAD positions within two weeks. We successfully filled three IT openings in less than 30 days with highly qualified candidates from Tier2Tek Staffing. Our open positions were filled much faster than expected, reducing vacancy time and improving team productivity. Tier2Tek Staffing provided strong candidates quickly, helping us achieve a 100% placement success rate for our open roles. We were able to hire multiple CAD drafters on schedule, which kept our projects moving without delays. The quality of candidates improved significantly, and our interview-to-hire ratio increased compared to previous searches.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Tier2Tek Staffing managed the hiring process very well and kept us updated throughout. They delivered candidates on time and responded quickly whenever we had questions or changing needs. Their project management was organized and efficient. Strong candidates were submitted on schedule, and communication was always prompt and professional.

What was your primary form of communication with Tier2Tek Staffing?

Virtual Meeting

What did you find most impressive or unique about this company?

What impressed us most was their ability to quickly provide highly qualified CAD and IT professionals who matched our requirements.

Are there any areas for improvement or something Tier2Tek Staffing could have done differently?

We've had a very positive experience and did not identify any major areas for improvement.

BACKGROUND

Please describe your company and position.

I am the Owner of the company

Describe what your company does in a single sentence.

AutoGlass

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Tier2Tek Staffing to accomplish?
Staffing

SOLUTION

How did you find Tier2Tek Staffing?

• Online Search
• Clutch Site

Why did you select Tier2Tek Staffing over others?

• Pricing fit our budget
• Good value for cost

How many teammates from Tier2Tek Staffing were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Tier2Tek Staffing provided comprehensive recruitment services to meet our hiring needs, which included conducting initial consultations to understand our requirements, creating and posting job listings, sourcing and screening candidates, coordinating interviews, performing reference and background checks, assisting in the final selection and placement of candidates, and offering onboarding support to ensure a smooth transition for new hires.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The measurable outcomes from the Tier2Tek Staffing project demonstrated significant progress and success, including a 30% reduction in time-to-hire (from 45 days to 31 days), a 20% improvement in employee retention rates for new hires, and a 40% increase in the number of qualified candidates presented per position. Additionally, 90% of new hires met or exceeded performance expectations within the first six months, and hiring managers reported a 95% satisfaction rate with the candidates sourced.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Tier2Tek Staffing's project management was exemplary, consistently delivering items on time and often ahead of schedule. They employed a structured approach, with clear timelines and regular progress updates, ensuring transparency and accountability throughout the process. Their responsiveness to our needs was outstanding; they promptly addressed any concerns or changes in our requirements, demonstrating flexibility and a commitment to client satisfaction. This proactive communication and efficient workflow significantly contributed to the success of our hiring project.

What was your primary form of communication with Tier2Tek Staffing?

Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most about Tier2Tek Staffing was their deep industry understanding and precise candidate matching. Their meticulous screening ensured high-quality hires, and their exceptional customer service, with prompt communication and personalized attention, set them apart. Their quick, efficient results and strategic recruitment approach made our partnership highly successful.

Are there any areas for improvement or something Tier2Tek Staffing could have done differently?

Tier2Tek Staffing did a great job, but they could improve by checking in more after placements and giving us more detailed hiring trend insights.