Tier2Tek Staffing

BACKGROUND

Please describe your company and position.

I am the Owner of the company

Describe what your company does in a single sentence.

AutoGlass

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Tier2Tek Staffing to accomplish?
Staffing

SOLUTION

How did you find Tier2Tek Staffing?

• Online Search
• Clutch Site

Why did you select Tier2Tek Staffing over others?

• Pricing fit our budget
• Good value for cost

How many teammates from Tier2Tek Staffing were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Tier2Tek Staffing provided comprehensive recruitment services to meet our hiring needs, which included conducting initial consultations to understand our requirements, creating and posting job listings, sourcing and screening candidates, coordinating interviews, performing reference and background checks, assisting in the final selection and placement of candidates, and offering onboarding support to ensure a smooth transition for new hires.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The measurable outcomes from the Tier2Tek Staffing project demonstrated significant progress and success, including a 30% reduction in time-to-hire (from 45 days to 31 days), a 20% improvement in employee retention rates for new hires, and a 40% increase in the number of qualified candidates presented per position. Additionally, 90% of new hires met or exceeded performance expectations within the first six months, and hiring managers reported a 95% satisfaction rate with the candidates sourced.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Tier2Tek Staffing's project management was exemplary, consistently delivering items on time and often ahead of schedule. They employed a structured approach, with clear timelines and regular progress updates, ensuring transparency and accountability throughout the process. Their responsiveness to our needs was outstanding; they promptly addressed any concerns or changes in our requirements, demonstrating flexibility and a commitment to client satisfaction. This proactive communication and efficient workflow significantly contributed to the success of our hiring project.

What was your primary form of communication with Tier2Tek Staffing?

Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most about Tier2Tek Staffing was their deep industry understanding and precise candidate matching. Their meticulous screening ensured high-quality hires, and their exceptional customer service, with prompt communication and personalized attention, set them apart. Their quick, efficient results and strategic recruitment approach made our partnership highly successful.

Are there any areas for improvement or something Tier2Tek Staffing could have done differently?

Tier2Tek Staffing did a great job, but they could improve by checking in more after placements and giving us more detailed hiring trend insights.