TheEvolution7 Creative Branding Design Agency

BACKGROUND

Introduce your business and what you do there.

I'm the owner of a real estate company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with TheEvolution7 Creative Branding Design Agency?

We needed design services and branding for marketing collateral.

SOLUTION

What was the scope of their involvement?

They provided design guidelines, a complete book of company collateral, as well as color schemes, advertisements, different printout layouts, and branding for apparel.

I told them what I needed, gave them feedback, and we went back and forth on it until I was satisfied. Then, they delivered the final product.

What is the team composition?

I worked with three of their team members, including one main point of contact, and a designer.

How did you come to work with TheEvolution7 Creative Branding Design Agency?

I found them through Upwork (formerly Elance).

How much have you invested with them?    

We've invested $4,000 – $5,000.

What is the status of this engagement?

We began working together in May 2018, and we wrapped up in August 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They finished every project we worked on together. It turned out to be a good working relationship. My one concern was the color scheme; it never seemed to really fit what we were going for. We've moved forward nonetheless, with what they had recommended, and I think they did quality work.

 I wish they would’ve taken on a bit more creative control of the project, which is why I brought them on in the first place. The project turned into me dictating every item that we needed to complete.

How did TheEvolution7 Creative Branding Design Agency perform from a project management standpoint?

They did a great job of being responsive, but I just didn't know who to talk to a lot of the time. I had a project manager, but I never learned who they actually were.

Are there any areas they could improve?

I couldn't use them anymore because they started charging too much. Things that had previously cost $100, became $500. I'm not sure if they got excited about the idea of long-term work, but unfortunately, it took me in the wrong direction. I felt like I was being taken advantage of, and the charging process itself was difficult, too. 

They could learn a lot from another company I've worked with. They introduce themselves from the start, the communication is outstanding, and I always get a receipt for the hours worked. I always know where the project is and can check on it online.