TheBestReputation

BACKGROUND

Please describe your company and position.

I am an Executive of a business services company

Describe what your company does in a single sentence.

Provide online courses to train individuals in all things digital marketing.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire TheBestReputation to accomplish?

• Branding
• Search Engine Optimization
• Public Relations

SOLUTION

How did you find TheBestReputation?

Online Search

Why did you select TheBestReputation over others?

• Great culture fit
• Good value for cost
• Company values aligned

What was the size of TheBestReputation’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Provided strategy and insight on our current SEO analysis as well as areas of opportunity. TBR also worked with us on our Online Reputation Management goals to craft a Branding/PR strategy that was implemented over the course of six months. They also worked on the backend of our website and other digital assets to ensure they were optimized for our targeted keywords. 

Additionally, they ensured our front page of Google branded us as experts in our particular space. We wanted to ensure that when potential clients looked us up online, they were impressed. The project deliverables included monthly PR and articles, SEO optimization, profile creation, and PR consultation/strategy sessions.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We had a list of competitive keywords that TBR worked to ensure we ranked for by working with their media relations to publish press/artices/PR in high-authority outlets. The end result is that when people Google us, our online presence looks amazing and has that wow factor. Our sales reps have stated they have a much easier time closing sales now due to the validation our online presence displays.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We had an initial strategy call to discuss onboarding and the original topics for discussion for our first batch of articles. After that, we typically communicated by email unless a call was needed. We did meet virtually monthly to discuss progress as well as deliverables created. A monthly report was also sent out. They were meticulous with the details and always met the deadlines in a timely manner.

What was your primary form of communication with TheBestReputation?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their culture and attention to detail are second to none. Our team truly felt as if everyone at TheBestReputation truly cared about achieving our goals and it showed each and every time we met.

Are there any areas for improvement or something TheBestReputation could have done differently?

I can't think of any. I have used cheaper services in the past for SEO but the results were not nearly as good.