ThatWare LLP

BACKGROUND

Introduce your business and what you do there.

I’m the director of Connex Electrical. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with ThatWare LLP?

We wanted to convert more sales and increase our presence with local SEO. 

SOLUTION

What was the scope of their involvement?

ThatWare LLP communicates daily to let us know what needs to be completed; after we approve it, they move forward and post. The team is responsible for posting blogs on Google and maintenance work on our website. ThatWare LLP provides SEO services for our company, and we work through keywords together. The team also supplies content and photos for our website. 

What is the team composition?

We work with about 15 individuals from ThatWare LLP; this includes a project manager who is our main point of contact. 

How did you come to work with ThatWare LLP?

We found them through Clutch; we discussed what we were looking for, and they came up with the right plan for us. 

What is the status of this engagement?

We started working together in July 2023, and the engagement is ongoing. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We’ve seen growth and are converting phone calls into sales. We’ve also seen increases in our backlinks. We’re heading in the right direction, which we’re very happy about. 

How did ThatWare LLP perform from a project management standpoint?

They consistently report what they’re doing and check-in. ThatWare LLP has an excellent process, and they are highly communicative. We use Basecamp for project management; this has been a particularly effective tool because we can see every project and completed tasks. 

Are there any employees from the service provider's team that you would like to give a shout-out to in this review?

We’d like to shout out Tuhin Banik. 

What did you find most impressive about them?

We’ve worked with many companies in the past, and ThatWare LLP is the best by far. We always know what’s going on, and the team is transparent. If we have any questions, they update us; if there are any issues, they fix them. We’re most impressed with their communication; they are incredibly consistent in their updates. They also understand our needs which makes the collaboration easy. 

Are there any areas they could improve?

There’s nothing we can come up with. 

Do you have any advice for potential customers?

Sit down with them and explain what you need. They’ll work with you to provide the best outcomes. 

BACKGROUND

Please describe your company and your position there.

My company is a digital marketing conference organising company and we organise our conferences in Australia, the US, Europe, UK Asia Pacific, Africa and the Middle East. I'm the founder of the company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire ThatWare LLP, and what were your goals?

Our company is doing very well when it comes to push marketing but we were looking for a company that can help us in pull marketing. We realised that SEO is a major challenge for us and even though we rank in the second and third pages in few of the not so important keywords we were not ranking on the first page in many important keywords. Our goal was to have a company by our side that can work as a friend and help us in our SEO efforts.

SOLUTION

How did you select this vendor and what were the deciding factors?

Our research team found the vendor while Googling for them. We had a look at the work of several vendors but after talking to Tuhin we were sure that we will be associated to a company that is lead by someone who understands SEO from the foundation to the top.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

The scope of work is very big to be put here but in simple terms we wanted to rank on the first page on some very important keywords related to digital marketing conferences in all the countries that we organise or events in. The key deliverables were to rank on the first page as soon as possible for our events in Singapore and Dubai and we were able to do it on time.

How many people from the vendor's team worked with you, and what were their positions?

There are around 6 people working on our project and the moment and they are mostly senior professionals.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Since implementing the SEO efforts we have found that be your ranking on page 1 for some of the most important keywords and their no errors whatsoever on our on page SEO.

Describe their project management style, including communication tools and timeliness.

We are using base camp as the single point of contact. Their team and my team works on this platform flawlessly and we have figured out that this is one of the easiest ways to expert everything that we require from them. Timelines are set properly on this platform, and everything is done on time.

What did you find most impressive or unique about this company?

Tuhin is the key person who has made the company so impressive for me and my team. He takes everything personally and makes sure that what ever is promised is delivered on time.

Are there any areas for improvement or something they could have done differently?

Not at the moment.

BACKGROUND

Please describe your company and your position there.

I am the owner of a small photography business base in New York City. I service the Food and Drinks Industry by creating and capturing images and videos for Advertising campaigns.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire ThatWare LLP, and what were your goals?

As I was attempting to do my own SEO and grow my business at the same time, I decided to hire ThatWare to assist me with this large undertaking of SEO. The goal of the campaign was to rank higher on several keywords and optimize the website for speed and performance.

SOLUTION

How did you select this vendor and what were the deciding factors?

After speaking to many companies I felt that Tuhin and his team were the best fit for the job. They were confident in the service and knowledgeable. They also had a plan of attack which I felt was needed. And finally, they were using technology in the best way!

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

Our engagement began with a discovery page and analyzing competitors in the space. We then moved to define the keywords we were going to target. Then they dove into the easy wins of on-page fixes. There were able to implement several things very quickly and we then saw a good jump in ranking very quickly. From there it was expanding the reach and link building while expanding the website.

How many people from the vendor's team worked with you, and what were their positions?

I have 2 people on my team from the vendor.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Since implementing the SEO efforts we have seen a significant boost in traffic, we are now on something around 15 first-page results of Google. And the website page speeds have gone to an amazing place.

Describe their project management style, including communication tools and timeliness.

They use BaseCamp as a communication platform. I get notifications almost daily on the tasks that they have completed. We have a few documents that we have created together that monitor past ranking and present ranking so I can see the forward progression.

What did you find most impressive or unique about this company?

Their level of knowledge and use of AI-based technology I found to be positive. They have a great communication style and they follow through when we have markers in place.

Are there any areas for improvement or something they could have done differently?

The only place of improvement I would suggest is the writing skills based on the specific nature of what I do. I have to check the work and often write it the way I feel is best.

BACKGROUND

Please describe your company and your position there.

I am the CEO and marketing director of a Software Development Agency in INDIA. We work with small and large enterprises- helping them to set objectives and achieve results. We do it with innovative web design services, mobile app development, and digital marketing solutions worldwide.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire ThatWare LLP, and what were your goals?

We were growing our services and expanding our global business, and we wanted to expand our reach. We hired them to provide full-scale SEO services to improve our rankings and grow traffic to our existing website.

SOLUTION

How did you select this vendor and what were the deciding factors?

We followed a referral and interviewed them along with 3-4 other SEO Agencies. After hearing their proposal and price point, we felt their team was the perfect fit to our business.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

Our engagement began with a discovery phase and we laid out our goals. They helped us with 250 + keyword research and performed an analysis of our competitors. From there, they made on-site changes and created new collateral with our updated tactics and keywords. Their team also writes monthly blog posts (2.0) for our website, gearing it toward our target demographic

How many people from the vendor's team worked with you, and what were their positions?

They assigned a project manager who distributed work amongst their team. There were

• 2 SEO specialists,
• 1 content writer,
• 1 graphics designer,
• 1 technical expert,
• and 1 backlink expert in communication with us.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Since implementing the SEO efforts, we're ranking on the 1st page (for 15+ keywords in the top 3 on Google) for several keywords. Our site traffic is steadily growing, too. Some visitors to our store told us that they found out about our services online, which is a good sign.

Describe their project management style, including communication tools and timeliness.

They've been great at managing our expectations and meeting deadlines. We mostly use email to communicate, and they're always quick to respond and implement changes. We have a monthly roundtable meeting with both of our teams for big updates.

What did you find most impressive or unique about this company?

Their level of professionalism and overall knowledge within the industry stands out. They put in a lot of due diligence before getting started, and it's ensured we've had a smooth project. Also, I really appreciate their follow-through and willingness to deliver

Are there any areas for improvement or something they could have done differently?

They're great at implementing ours, but a display of more creativity on their end would be nice.

BACKGROUND

Please describe your company and your position there.

Salaam Dukaan is our gesture of welcoming you to the heart of the business world in Dubai. Salaam Dukaan is an onestop online and Whatsapp B2B marketplace, where you can browse and order your products in bulk. We aim to specialize in products which are not just Grocery but extensive for general trading items for export. Salaam Dukaan offers wholesale prices for bulk products from the market and delivers them to you as per your convenience. We provide a variety of products with different sizes, different manufacturers as well as different packaging to our customers.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire ThatWare LLP?

For running our service we require organic growth. Thatware fully help us on organic visibility.

SOLUTION

How did you select this firm and what were the deciding factors?

First we check the reviews of Thatware then we check their capabilities of working.

Describe the project in detail and walk through their service package.

Our requirement was to reach organic visibility.

How many resources from the vendor's team worked with you, and what were their positions?

28 persons work on our campaign in current position.

RESULTS & FEEDBACK

Can you share any outcomes from the engagement that demonstrate progress or success?

Finally we achieve the top position in SERP and achieve the success by SEO works.

How effective was the workflow between your team and theirs?

Team was very good. Their work strategy is different than other agencies, which is very unique and effective.

What did you find most impressive or unique about this company?

Unique strategy & style of working is very impressive. Also they are impressed me by their time management.

Are there any areas for improvement or something they could have done differently?

They are very good in their own place.

BACKGROUND

Please describe your company and your position there.

I am a founder and CEO of a Dietary Supplement Brand. We offer multiple dietary supplement product to promote the healthier you. We understand the vitamins and supplement need of an individual and guide them to choose the right supplement.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire ThatWare LLP, and what were your goals?

We were looking for good digital marketing company to launch and scale our healthcare brand. In a highly competitive industry, it was very important for us to pick the company who understand the digital marketing concept, create a strategy and help us to scale our brand. We hired them to provide full-scale SEO, SMO, SMM and PPC services to improve our rankings and grow traffic to our website.

SOLUTION

How did you select this vendor and what were the deciding factors?

We found them via search engine and interviewed them along with 10 other companies. After reviewing multiple proposals and interviewing different companies, we felt their team is perfect to do job.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

Our engagement began with a discovery phase and we laid out our goals. They helped us with keyword research, Website on-page and off-page SEO, Social Media Strategy and Marketing, Content Marketing and PPC. They also performed the competitor analysis to understand their strength and weakness and planned our marketing strategy. Their team also writes monthly blogs for our website and creates infographics/social media graphics.

How many people from the vendor's team worked with you, and what were their positions?

They assigned a project manager who distributed work among their team:

• 1 Project Manager
• 2 SEO Specialists
• 1 PPC Specialist
• 1 Blog Writer
• 1 Content Marketing Specialist
• 1 Graphics Designer
• 1 Social Media Marketing Specialist

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Since implementing the SEO efforts, we started ranking on the 1-5 pages for several keywords. Our website traffic improved a lot and also getting referrals from the external sites. Some of the visitors found us from blog post, forum and other channels which is a good sign of brand awareness.

Describe their project management style, including communication tools and timeliness.

They have been great at managing our expectations, meetings and deadlines. We mostly use Chat platform to communicate, and they are always quick to respond and implement changes. You can contact them anytime/any day including weekend and you will get response within few minutes. We have a bi-weekly meeting schedule to discuss the strategy and implementation plan.

What did you find most impressive or unique about this company?

Their level of professionalism, communication, and overall knowledge within their industry stands out. They invest lot of time in research and strategy planning before they implement or suggest. Their team is always consistence with their work and ensure that work is done in a proper way. Also, I really appreciate them for following through and their willingness to deliver.

Are there any areas for improvement or something they could have done differently?

I'd like it if they increase their blogger outreach strategy, and connect with the premium or high website traffic bloggers in each niche. It will help them to give more content marketing options to their client.

BACKGROUND

Please describe your company and your position there.

Founder of Saha Self-care, a DTC self-care company focusing on hemp-based cannabinoids.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire ThatWare LLP, and what were your goals?

Hired to scale our SEO efforts in an effective, consistent and responsible fashion.

SOLUTION

How did you select this vendor and what were the deciding factors?

Based on a trusted and respected referral, we executed a pilot-test and based on the results, decided to commit to a long-term contract with Thatware.com

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

Fairly standard project in terms of determining scope, key deliverables, etc. Their team is extremely thorough and communicative. Overall, a professional experience that we are very pleased with and happy to recommend.

How many people from the vendor's team worked with you, and what were their positions?

There was about a team of five to 10 individuals committed to our account during the life of our project.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Site traffic and page rankings have improved significantly resulting in more customer acquisition and ultimately, revenue.

Describe their project management style, including communication tools and timeliness.

Very professional and thorough. We were impressed with the level of detail they went into and the efficacy of their tools.

What did you find most impressive or unique about this company?

Their experience in AI powered SEO and the results it generated for us in a short period of time. Very impressive indeed and a game changer for smaller companies looking to scale their SEO efforts on a limited budget.

Are there any areas for improvement or something they could have done differently?

Nothing comes to mind based off our experience with them.

BACKGROUND

Please describe your company and your position there.

I'm Founder at Digital Transformation Academy.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire ThatWare LLP, and what were your goals?

Getting Visibility for our Training courses in Cities across India.

SOLUTION

How did you select this vendor and what were the deciding factors?

Ranking on Google across the Metropolitan, Tier 2& Tier 3 cities across India. Overseas Locations. It was a Mix of students, working Professionals and small business owners.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

Scope was getting short tail and long tail keywords across 30 Indian cities and that too over diversified age groups, Educational qualifications and Experience. Creation of Content Cluster and pillar pages for each category and location was formulated. Competition was high and so was the dynamism in Marketplace with ever changing Algorithms of Google. 500 keywords was a mammoth task for implementation but was done Meticulously by Thatware Team. Planning, weekly reports and Continual improvements over 3 months started giving us results.

How many people from the vendor's team worked with you, and what were their positions?

5 people from Thatware worked with us:

• Content Creator
• Copywriter
• Designer
• On-page SEO specialist
• Link builder

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We achieved amazing results.and could expand our Franchise Network Nationally and overseas too.

Describe their project management style, including communication tools and timeliness.

Basecamp was their preferred choice for communicating with Team members. Reports use to be shared weekly. Escalation metrics were decided and monthly call with senior team made the Entire process safe and smooth.

What did you find most impressive or unique about this company?

Results Value for money Learning of latest updates. Identification and then effectively dealing with Challenges that arise. Overall Performance and Experience.

Are there any areas for improvement or something they could have done differently?

Yes How can we reduce costing. How to balance time and spends on other methods be it Google adwords or Socialmedia Marketing or email, whatsapp marketing. Integration of sales and marketing automation tools. CRM

BACKGROUND

Introduce your business and what you do there.

I’m the managing director at White SEO, a digital marketing agency dealing with SEO, PPC, social media marketing, and website development and hosting.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with ThatWare LLP?

I needed someone to provide SEO services.

SOLUTION

What was the scope of their involvement?

ThatWare LLP manages my clients’ SEO, including keyword research and content creation. I usually steer them in the direction I want to go with keyword research, but they also give me information about other keywords that we could potentially use.

What is the team composition?

There are 4–5 people working with us, but my main point of contact is the owner and someone who does SEO.

How did you come to work with ThatWare LLP?

They were referred to me by a company I was involved before, and I reached out to them.

How much have you invested with them?

We spend around £1,000 (approximately $1,400 USD) with them every month.

What is the status of this engagement?

We started working together in January 2021, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They give me detailed reports almost daily. I get a monthly performance report that I can go through with my customers and forward to them. It’s a very thorough SEO service, and I know what’s going on every step of the way. 

My clients’ SEO has improved. Their traffic has improved, and they’re delighted with it. It’s all going in the right direction. Even when things have gone backward, they’ve fixed it — they’ve been great.

How did ThatWare LLP perform from a project management standpoint?

There’s no issue with project management. They’ve always been responsive. In terms of communication, we use Basecamp.

What did you find most impressive about them?

They pay close attention to detail and look at every aspect of the website. Also, they focus on the keywords they’re trying to implement to ensure the website is up to standards before they start SEO — SEO is getting more complex as the algorithm changes, and they’re up to date with all the algorithms.

Are there any areas they could improve?

They’re from the UK, and everything is London-focused there. For instance, having a keyword with London is expensive and utterly useless because it’s not an area our customer is serving. I gave them feedback on this, and they responded to it positively.

Do you have any advice for potential customers?

Be clear about where you want to go and what keywords you want to implement. Make sure they have access to everything that they need right away.

BACKGROUND

Please describe your company and your position there.

I am Co-Founder & CEO of The Life Writer, Ltd.. Our mission is to make life story memoir book writing easy - to inspire, empower, and improve lives.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire ThatWare LLP, and what were your goals?

Because our patented life story memoir book writing app is brand new, we sought help in improving our SEO, so that we could find and communicate with our very best customer.

SOLUTION

How did you select this vendor and what were the deciding factors?

We researched the best SEO providers for our particular offering and reached out to five of them. Based upon their responses and the interviews that followed, we selected Thatware.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

We began with an initial information phase and eventually identified six project goals. Thatware helped to identify the very best keywords, and Website improvements/adjustments were made. Thatware then began posting blogs for us.

How many people from the vendor's team worked with you, and what were their positions?

Four different Thatware associates have worked with us on this project thus far. All of those individuals work in SEO and/or blog posting positions.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Without getting into confidential project specifics and results, Thatware has done a very good job for us, with regard to our SEO improvement goals.

Describe their project management style, including communication tools and timeliness.

Thatware communicates with us via Basecamp, almost on a daily basis. All of the project goals, steps, and results are included there, which makes finding information and project management easy.

What did you find most impressive or unique about this company?

Thatware does an especially good job in communicating with us: Communicating what the SEO improvement plan is, what the required steps are, and what the results are.

Are there any areas for improvement or something they could have done differently?

I cannot think of any improvement items at this time.