Can you share any outcomes from the project that demonstrate progress or success?
ThatWare LLP fixed over 88 bugs on the website. Our site traffic and call rate have increased. We have yet to reach our targets, but we’re entirely confident in Tuhin’s strategies.
How effective was the workflow between your team and theirs?
The team’s work style is very swift—I often wonder when they sleep. Whenever we send a query, we get an answer in email or WhatsApp within minutes. Even better, if we think of an idea and try to explain, we’ll often receive a detailed action plan based on the idea by the next day for our final approval. Their proactiveness has surprised many times. We use Zoho to track tasks.
What did you find most impressive about this company?
ThatWare LLP offers a young, passionate team that is fully focused on our tasks and feedback. They don’t give excuses; instead, they explore and find multiple ways to solve an issue. Tuhin and his team also own each project. They treat us as more than a client and take full accountability.
Are there any areas for improvement?
As of now, I'm satisfied with the work. I might be in a position to suggest any areas of improvement, if I find any, in the future.