TechOps Services Reviews (1), Pricing, Services & Verified Ratings

Application Management & Support Blockchain DevOps Managed Services
Confidential
Jan. 2022 - Ongoing

4.5

Quality: 4.5

Schedule: 5.0

Cost: 4.0

Willing to Refer: 4.5

"They complete tickets at a high speed, consuming their work hours."

Feb 26, 2024

DevSecOps, Tokenflow Insights

Constantino Fernandez Traba

Other industries
Switzerland
11-50 Employees
Online Review

A data company has hired TechOps Services to work on their AWS cloud infrastructure, blockchain nodes, and servers. The team handles the client IaC, automated CI/CD, and VPN security measures.

TechOps Services' efforts have been met with positive acclaim. They estimate, approve, and plan tickets effectively, tracking their work through Slack and providing weekly and monthly reports. They maintain communication via Discord, and their flexibility, responsiveness, and support stand out.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the DevSecOps of Tokenflow Insights

Describe what your company does in a single sentence.

Token Flow Insights provides contextualized blockchain data and analytics. Founded in 2021, Token Flow Insights was born from a simple idea: that the blockchain ecosystem is becoming increasingly complex and interlinked, but that as open protocols on public blockchains, this complex web of interactions and transactions can be deciphered,classified, and contextualized through robust data analysis and deep blockchain understanding.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire TechOps Services to accomplish?

Cloud infrastructure
Blockchain nodes

SOLUTION

How did you find TechOps Services?

Common past partners

Why did you select TechOps Services over others?

Referred to me
Company values aligned

How many teammates from TechOps Services were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Deliverables:

Cloud infrastructure (AWS)
Blockchain nodes (AWS)
Application servers (AWS)
IaC (Terraform)
Automated CI/CD (Github Actions)
VPN / security measures (OpenVPN)

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

They complete tickets at a high speed, consuming their work hours.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

incoming units of work are captured as tickets, estimated, approved and planned, work is tracked by direct slack / discord communication and weekly / monthly reports

What was your primary form of communication with TechOps Services?

Email or Messaging App

What did you find most impressive or unique about this company?

Ability to work under unclear / not very defined / changing requirements
Fast response times to issues
Very clear communication / supportive team

Are there any areas for improvement or something TechOps Services could have done differently?

- Nothing remarkable here

RATINGS

4.5

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