Technical Action Group

BACKGROUND

Please describe your company and your position there.

We are a dental clinic and I am the principal in that.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Technical Action Group?

We needed an ideal IT consulting company to fix our IT department and connect our hardware to our web system.

SOLUTION

How did you select this vendor and what were the deciding factors?

I was referred by one of my friend to consider them as they had good experiences working with them.

Describe the project in detail and walk through their service package.

They audited all our IT infrastructure and made sure they understood their process before they provided a strategy and consulting work required to meet our goals.

How many resources from the vendor's team worked with you, and what were their positions?

We worked with their IT Consultant and he was the main guy at their company

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Our IT systems are streamlined now thanks to their strategy.

How effective was the workflow between your team and theirs?

It was very easy to manage as we had good communication from the start

What did you find most impressive or unique about this company?

We were impressed with their strategy and insights regarding our critical infrastructure.

Are there any areas for improvement or something they could have done differently?

Nothing I can think of as of now.