Tap Built

BACKGROUND

Please describe your company and position.

I am the Assistant Team Manager of Skift

Describe what your company does in a single sentence.

Skift is the top international news source for the travel sector, offering executives and strategists throughout the world research, analysis, and insights.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Tap Built to accomplish?

• We wanted to develop a modern, user-friendly mobile application that would enable our readers to get breaking travel news, in-depth analyses, and real-time updates while they're on the go.

SOLUTION

How did you find Tap Built?

Online Search

Why did you select Tap Built over others?

• High ratings
• Pricing fit our budget

How many teammates from Tap Built were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Tap Built was in charge of every stage of the app lifecycle, including programming, testing, wireframing, and UI/UX design. Personalized news feeds, push notification systems, offline reading capabilities, a fully functional iOS and Android app, and connection with our CMS were among the main deliverables. Additionally, they made sure the design mirrored the journalistic approach of our brand.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We observed a 38% increase in newsletter signups through the app interface and a 52% increase in app engagement time during the first month after launch. Click-through rates for push notifications also significantly exceeded our projections.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their team was agile in their execution, communicated clearly, and arrived on time. They kept us updated through weekly check-ins, and they responded quickly if we needed to change course or scope.

What was your primary form of communication with Tap Built?

Email or Messaging App

What did you find most impressive or unique about this company?

Tap Built was well aware of the significance of both function and design. They created a mobile experience that reflects the breadth and pace of our editorial job, not just an app.

Are there any areas for improvement or something Tap Built could have done differently?

Just a modest recommendation: more proactive testing on older device models would have been fantastic. Nevertheless, as soon as we pointed them out, they jumped on fixes.

BACKGROUND

Please describe your company and position.

I am the Head Trainer of Fitness Factory

Describe what your company does in a single sentence.

We are a fitness company that provides personalized workout plans through a custom mobile app.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Tap Built to accomplish?

• app development
• game development

SOLUTION

How did you find Tap Built?

Clutch Site

Why did you select Tap Built over others?

• High ratings
• Pricing fit our budget

How many teammates from Tap Built were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Tap Built was responsible for the entire development process, from app design to coding and testing. They delivered a fully functional app with features like real-time workout tracking, user profiles, a messaging system, and integration with fitness wearables.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Since launching the app, user engagement has increased by 40%, and we’ve seen a 30% rise in subscription sign-ups. The app’s features have helped users stay motivated and connected with their trainers, which has been a major success for us.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Tap Built’s project management was top-notch. They delivered the app on schedule and provided regular updates on progress. They were quick to respond to any changes we requested and were always willing to go the extra mile to ensure we were satisfied.

What was your primary form of communication with Tap Built?

Email or Messaging App

What did you find most impressive or unique about this company?

What stood out to me was their attention to detail. The app’s UI was clean, intuitive, and easy to navigate, which made a huge difference for our users. They truly understood our vision and brought it to life in a way that exceeded expectations.

Are there any areas for improvement or something Tap Built could have done differently?

Overall, the experience was fantastic. If I had to suggest something, it would be to provide more in-depth training on how to manage the app’s backend. However, their support team has been extremely helpful in guiding us through any questions.