SYNEX Logistics

BACKGROUND

Please describe your company and position.

I am the Transport Manager of Lalemant Ukraine

Describe what your company does in a single sentence.

Lalemant Ukraine is a logistics and freight forwarding company specializing in the transportation, particularly by road across Ukraine and abroad.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire SYNEX Logistics to accomplish?

• customs brokerage
• storage

SOLUTION

How did you find SYNEX Logistics?

• Referral
• Other

Why did you select SYNEX Logistics over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from SYNEX Logistics were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

An initial consultation was provided regarding international delivery and customs clearance of the cargo. After delivery and completing the customs procedures, the goods were delivered to the final recipient"

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The cargo was cleared and delivered on time, including last-mile delivery. Synex maintained constant communication throughout the process."

Describe their project management. Did they deliver items on time? How did they respond to your needs?

SYNEX's team responds promptly to requests and is always available. They have fully met our needs. We are satisfied.

What was your primary form of communication with SYNEX Logistics?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I was particularly pleased with the professionalism high level of experience of the team, which is constantly working to optimize our costs.

Are there any areas for improvement or something SYNEX Logistics could have done differently?

We have been truly impressed by the company's rapid growth. We look forward to their continued development and the creation of their own warehouse network, which we will be happy to use.

BACKGROUND

Please describe your company and position.

I am the Head of International Logistics Department of Viatec LLC

Describe what your company does in a single sentence.

Distributor of video surveillance CCTV and security systems

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire SYNEX Logistics to accomplish?

• Sea Logistics services
• Transport Logistics services
• Air Logistics services

SOLUTION

How did you find SYNEX Logistics?

Online Search

Why did you select SYNEX Logistics over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from SYNEX Logistics were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We need regular imports of goods from Asia and different European countries into Ukraine. The most frequent deliveries to our retail chain come from Spain, Poland, Moldova, Germany, Italy, Austria, Georgia.

We are satisfied with the company’s services, because in 1.5 years of our cooperation, they have been taking care of our road deliveries without any issues, the process is quick and clear.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Despite the extremely difficult operating environment due to the full-scale russian invasion in Ukraine, we receive products without disruptions and distribute them to our warehouse. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Interaction with the colleagues from SYNEX Logistics is very productive. As it is common for the world of good logistics services, they work 24/7 and are always available, so we are satisfied.

What was your primary form of communication with SYNEX Logistics?

Email or Messaging App

What did you find most impressive or unique about this company?

We are particularly satisfied with the professionalism and experience of the team that is constantly working on optimizing the prices for us

Are there any areas for improvement or something SYNEX Logistics could have done differently?

We wish them to continue developing and set up their own network of warehouses.

BACKGROUND

Please describe your company and position.

I am the I'm a Director of Logistics at Silta Group producing paints and varnishes for industrial use. of Silta Group

Describe what your company does in a single sentence.

import, production, distribution of paints and varnishes

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire SYNEX LOGISTICS to accomplish?

business services

SOLUTION

How did you find SYNEX LOGISTICS?

• Referral
• Other

Why did you select SYNEX LOGISTICS over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost

What was the size of SYNEX LOGISTICS’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We have been contacting SYNEX Logistics for trucking services, to move our goods across Europe and Ukraine.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Being a B2B company, Silta Group cares about delivering its goods to the customers on time. We work with large production businesses whose income depends directly on the speed of operations. That’s why, I am completely satisfied in terms of logistics, because thanks to SYNEX Logistics, our products are delivered seamlessly.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We work with SYNEX Logistics on an ongoing basis for FTL shipping of our products: formulas for removing oil, grease and other contaminants from the surface of metals, as well as varnishes, adhesives, insulating chemicals, etc. 

Over six months of our cooperation, the company has become our trusted partner that we can rely on. It always provides solutions to our tasks, offers a good price, and the team responds to my requests instantly, they are always in touch.

What was your primary form of communication with SYNEX LOGISTICS?

Virtual Meeting

What did you find most impressive or unique about this company?

It is a very young player on the logistics market. There are real sharks in this business niche in Ukraine and the world, but surprisingly, SYNEX Logistics is not afraid to compete with them. And even win in many ways! They were young and ambitious, yet they created a sense of safety and reliability. I think that the expertise of people who made up the core of the company plays a key role in this case.

Are there any areas for improvement or something SYNEX LOGISTICS could have done differently?

So far, the guys have been great. I’m sure there’s a lot of room for growth - their own warehouses, vehicle fleet, but that’s just a matter of time.

BACKGROUND

Please describe your company and your position there.

I'm a Director of Logistics at ArcelorMittal Ukraine - the largest integrated steel producer.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SYNEX LOGISTICS?

ArecelorMittal has wide range of necessary multimodal logistics needs. 90% of the time our needs were not just point A to point B transportation services, but complex sophisticated solutions which could be handled by team with extensive experience.

SOLUTION

How did you select this firm and what were the deciding factors?

• time to answer
• range of solutions proposed
• communication style
• promise
• fulfillment
• moderate market rates

Describe the project in detail and walk through their service package.

ArcelorMittal logistics needs are not limited with just Ukraine. Most of our complicated projects requires complex solutions, contemporaneous logistics operations from several regions located in different parts of the world. Delays in one of the deliveries leads to the disruption of projects and equipment downtime. Solving complex tasks, the Sinex team becomes one of our main partners, to whom we can entrust any of our tasks, whether it be container transportation, oversized, local distribution in one of the countries, complex deliveries

How many resources from the vendor's team worked with you, and what were their positions?

Team serving our needs conts 4 to 5 specialists from different fields:

• auto logistics
• sea logistics
• rail logistics
• customs operations
• accounting

RESULTS & FEEDBACK

Can you share any outcomes from the engagement that demonstrate progress or success?

This company began cooperation with Arcelor with a trial trucking and is currently one of the trusted partners, which is the best review of the professionalism of its employees.

How effective was the workflow between your team and theirs?

Effective enough to trust the most difficult ArcelorMittal daily tasks.

What did you find most impressive or unique about this company?

They were a team with great consolidated experience and a desire for excellence.

Are there any areas for improvement or something they could have done differently?

Yes, company should spread their attitude to the job outside Ukraine and open representative offices in other regions to create a SYNEX logistics net.

BACKGROUND

Please describe your company and position.

I am the Head of logistics department of “ECOLAN INGREDIENTS” LLC

Describe what your company does in a single sentence.

Ecolan Ingredients is a leading national distributor of raw materials and ingredients for the chemical, food, processing and other key industrial sectors in Ukraine.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire SYNEX Logistics to accomplish?

• Organisation and forwarding of cargo along routes from China, America, Europe to Ukraine, assistance and escort of cargo in ports and partner warehouses for repackaging. Carriage from airports and seaports, customs clearance at various customs offices in Ukraine.

SOLUTION

How did you find SYNEX Logistics?

Online Search

Why did you select SYNEX Logistics over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from SYNEX Logistics were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

1) Communication with shippers in China and America
2) Booking space on a ship
3) Ocean freight
4) Forwarding of goods in Poland/cargo clearance
5) Road transport from the port to Ukraine
6) Customs clearance

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Competitive price, good service, timely delivery

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They always respond to problems in a timely manner, and their high level of knowledge and extensive experience allow them to be not just partners, but also to help and support us in our work (consult) when necessary.

What was your primary form of communication with SYNEX Logistics?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

a young team that is constantly developing and wants to reach new heights

Are there any areas for improvement or something SYNEX Logistics could have done differently?

They can open up new areas of work, expand their geography, and increase their workforce.

BACKGROUND

Please describe your company and position.

I am the DIRECTOR of TIERAN BV

Describe what your company does in a single sentence.

International Freight Forwarding, Logistics and trading

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire SYNEX Logistics to accomplish?

• transport LTL and FTL from Ukraine to Spain

SOLUTION

How did you find SYNEX Logistics?

Online Search

Why did you select SYNEX Logistics over others?

they responded quickly and professionally

How many teammates from SYNEX Logistics were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Contact supplier in Ukraine, verify load readiness, coordinate customs clearance, arrange loading and transport to Spain

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

client satisfaction, timely communication and delivery

Describe their project management. Did they deliver items on time? How did they respond to your needs?

yes they did

What was your primary form of communication with SYNEX Logistics?

Email or Messaging App

What did you find most impressive or unique about this company?

Their quick response time and capacity to analyze an issue and offer a quick solution stand out.

Are there any areas for improvement or something SYNEX Logistics could have done differently?

as far as I am concerned they operated with efficiency so all in order, continue like this, great work

BACKGROUND

Please describe your company and position.

I am the Commercial director of GALANTORG LLC

Describe what your company does in a single sentence.

International transportation services from Europe to Ukraine and from Ukraine to Europe. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire SYNEX Logistics to accomplish?

• Implementation of transportation services within the framework of a large humanitarian project across the territory of Ukraine.

SOLUTION

How did you find SYNEX Logistics?

networking

Why did you select SYNEX Logistics over others?

High ratings

How many teammates from SYNEX Logistics were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Delivery of goods from Western Ukraine to the Eastern region of Ukraine.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Timely delivery of products in difficult military conditions in a short time.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Fast communication from SYNEX Logistics, timely brotherly communication on requests related to operational activities.

What was your primary form of communication with SYNEX Logistics?

Virtual Meeting

What did you find most impressive or unique about this company?

The professionalism of the company's employees was impressive.

Are there any areas for improvement or something SYNEX Logistics could have done differently?

Pricing optimization.

BACKGROUND

Please describe your company and position.

I am the Logistics Manager of UTH-GROUP Sp. z o.o.

Describe what your company does in a single sentence.

Производство канатов в Европе

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire SYNEX Logistics to accomplish?

• Ocean freight from China
• Rental of a bonded customs warehouse
• Customs clearance

SOLUTION

How did you find SYNEX Logistics?

Referred by acquaintances

Why did you select SYNEX Logistics over others?

• High ratings
• Good value for cost
• Company values aligned

Describe the scope of work in detail. Please include a summary of key deliverables.

Our company has been cooperating with SYNEX Logistics for several years. They regularly organize ocean freight shipments from China for us and provide full support with customs clearance, including the use of bonded customs warehouse.

We would especially like to highlight the high level of communication — the interaction is always smooth, clear, and prompt. All issues are resolved quickly and professionally, with a solid understanding of our needs.

We are fully satisfied with the cooperation!

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

All goods were delivered on time and in perfect condition.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Timely delivery and full execution of our objectives

What was your primary form of communication with SYNEX Logistics?

Email or Messaging App

What did you find most impressive or unique about this company?

Their professionalism was outstanding — they provided clear answers to all our inquiries and guided us through every step of the process.

Are there any areas for improvement or something SYNEX Logistics could have done differently?

We are completely satisfied with our partnership

BACKGROUND

Introduce your business and what you do there.

I'm the manager of the foreign economic department at PREMIUM TEA LLC. We produce and sell tea.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with SYNEX Logistics?

We needed help with road transport, customs clearance, and delivery of our goods to the warehouse.

SOLUTION

What was the scope of their involvement?

SYNEX Logistics provides us with road transport, customs clearance, and delivery of our goods to the warehouse. Their team handles the transportation of containers with our cargo, customs clearance, and delivery of the container to our warehouse. They also take care of loading and unloading operations, transport and forwarding services on the route Chornomorsk (Ukraine) - Odesa, and documentation services.

What is the team composition?

We keep regular contact with representatives of the department of foreign economic activity, brokers, and logistics experts.

How did you come to work with SYNEX Logistics?

We chose SYNEX Logistics through a tender process. They offered a good price and had a list of well-known international manufacturers as their customers.

What is the status of this engagement?

We started working together in May 2025, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

In two months of our cooperation, SYNEX Logistics has taken care of our road deliveries without any issues. The process is quick and clear. We’re particularly satisfied with the professionalism and experience of their team, which constantly works on optimizing prices for us.

How did SYNEX Logistics perform from a project management standpoint?

Project management is excellent, and they deliver on time. We communicate via email, audio calls, and video calls. Interaction with the colleagues from SYNEX Logistics is very productive. They work 24/7 and are always available, so we’re satisfied.

What did you find most impressive about them?

Their efficiency is impressive.

Are there any areas they could improve?

No, there aren’t any.

BACKGROUND

Please describe your company and position.

I am the Commercial manager of Neo Express

Describe what your company does in a single sentence.

Domestic and international logistic

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire SYNEX Logistics to accomplish?

• International delivery

SOLUTION

How did you find SYNEX Logistics?

• Online Search
• Referral
• Clutch Site
• Other

Why did you select SYNEX Logistics over others?

• High ratings
• Great culture fit
• Good value for cost
• Company values aligned
• Professional Team

How many teammates from SYNEX Logistics were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Delivery of oversized cargo for export with limited timeframes

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

All tasks were completed strictly on time and according to the established budget.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Professional team carried out the project and met all the necessary conditions.

What was your primary form of communication with SYNEX Logistics?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their individual approach and solutions were impressive.

Are there any areas for improvement or something SYNEX Logistics could have done differently?

The agreed conditions have been fully met.