Syncorum Technologies

BACKGROUND

Please describe your company and position.

I am the Founder of Kliqspace

Describe what your company does in a single sentence.

We design, develop, and optimize websites that combine great UX with business-driven results.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Syncorum Technologies to accomplish?

• We needed a reliable Salesforce consulting partner to help integrate advanced CRM capabilities for one of our enterprise clients, ensuring their website connected seamlessly with their Salesforce workflows.

SOLUTION

How did you find Syncorum Technologies?

We were introduced through a trusted professional connection.

Why did you select Syncorum Technologies over others?

Skilled in Salesforce, managed complex needs smoothly; clear communication ensured success.

How many teammates from Syncorum Technologies were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Synocrum handled the Salesforce architecture setup, custom module configurations, and API integrations to connect the site’s lead capture forms with the client’s CRM. They also helped optimize data flow between the marketing and sales teams, ensuring the client’s internal processes were smooth and error-free.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The Salesforce integration worked flawlessly from day one, and the client immediately noticed improved lead tracking and faster sales team follow-up. The system also reduced manual data entry, which saved time and minimized errors.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They kept things organized, set clear milestones, and were proactive in flagging potential challenges. We had full transparency throughout the project, and they worked closely with our dev team to ensure everything synced perfectly.

What was your primary form of communication with Syncorum Technologies?

Virtual Meeting

What did you find most impressive or unique about this company?

Their ability to translate technical Salesforce jargon into clear, actionable steps was refreshing. They adapted quickly to changes in scope and had a problem-solving mindset that made collaboration easy.

Are there any areas for improvement or something Syncorum Technologies could have done differently?

They’re highly specialized in Salesforce, so timelines work best when all requirements are finalized early on — but their flexibility and responsiveness made this a non-issue for us.