Swirlingmedia

BACKGROUND

Please describe your company and position.

I am the Head of Delivery North America of EPIC Global Solutions

Describe what your company does in a single sentence.

Gambling harm awareness and education consultancy services.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Swirlingmedia to accomplish?

• Build digital media design for our NCAA program delivery.
• Create mid-year and end-of-year annual reports for clients and funders.
• Ongoing support with workshop and teaching content design and branding.

SOLUTION

How did you find Swirlingmedia?

Referral

Why did you select Swirlingmedia over others?

Referred to me

How many teammates from Swirlingmedia were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Project Scope:
Support the development of strategic communications and branding assets across key initiatives, with a focus on visual storytelling, marketing cohesion, and authentic representation of lived experiences.

Deliverables:

1) Presentation Deck Design & Development

Designed multiple high-impact presentation decks for client-facing and internal use. Developed customized templates and slide libraries to ensure brand alignment and storytelling clarity. Provided layout, formatting, and visual guidance to optimize narrative flow and audience engagement.

2) Marketing Collateral

Created marketing one-pagers, digital flyers, and social media visuals aligned with campaign objectives. Consulted on language and tone to ensure messaging was accessible, compelling, and brand-aligned. 

3) Branding Consultation

Conducted a visual and tonal audit of existing brand materials. Provided guidance on typography, color palette, logo use, and brand voice to support consistent identity. Advised on moodboards and creative direction for upcoming campaigns.

4) Lived Experience Storytelling

Collaborated with internal team to elevate stories rooted in personal, cultural, and sport-related lived experiences. Helped script and edit story arcs that were respectful, resonant, and strategically aligned. Developed visual frameworks that supported ethical, human-centered storytelling.

5) Creative Direction Support

Participated in creative brainstorming sessions, contributing to narrative frameworks and key messaging points. Provided strategic input on aligning content tone and visuals with audience needs and partner expectations.

7) Consultation & Iterative Feedback

Participated in weekly check-ins and asynchronous feedback loops to refine deliverables. Responded flexibly to project shifts and emerging needs while keeping timelines on track.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Measurable Outcomes

1) Increased Stakeholder Engagement:

The redesigned presentation decks led to an increase in average athlete and staff engagement time during live deliveries and online sessions,  as tracked by post-session feedback.

2) Improved Brand Consistency:

A new speaker toolkit was adopted across the North American teams, resulting in a dramatic reduction in off-brand materials over the last academic year of delivery.

3) Enhanced Storytelling Impact:

Eight lived experience narratives were co-developed and featured in key marketing campaigns, generating an increase in social media engagement and an uptick in partner interest for future relationships in college and professional sports. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Working with Patrick has felt like a deep exhale in the high-stakes moments where great outcomes are non-negotiable. As Head of Delivery North America at EPIC Global Solutions, I’ve partnered with Patrick on projects across high-performance sport—specifically with the NCAA, Major League Baseball, and the MLS Players Association. Patrick’s professionalism sets him apart. He leads with clarity, outlines action with precision, and listens beyond words—tuning into the nuances of each sporting subculture to ensure the work not only lands but resonates. 

What was your primary form of communication with Swirlingmedia?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

His digital design work is magnetic, consistently meeting the high standard and fast pace our industry demands. I recommend Patrick without hesitation. He is a “true pro” in every sense—trusted, creative, and deeply reliable under pressure.

Are there any areas for improvement or something Swirlingmedia could have done differently?

No. Patrick helped me get organized, held the timeline in mind set, and nudged me towards the finish line. He was a joy to work with. 

UPDATED REVIEW

This review was published on June 23, 2025.

Teresa Fiore
SVP of North America, EPIC Global Solutions
Consulting

Boston, Massachusetts

11-50

Nov 2024 - May 2025

$10,000 to $49,999

Verified

Project summary
Swirlingmedia developed and designed a contest website for a social impact consulting firm. The team created the site wireframes, implemented a responsive design, and made the client's logo.

Feedback summary
The client received positive feedback from external clients and stakeholders on the contest website. Swirlingmedia delivered all items on time, accommodated the client's communication preferences, and responded to queries and concerns promptly. The team also provided valuable guidance and support.

BACKGROUND

Please describe your company and position.

I am the SVP North America of EPIC Global Solutions

Describe what your company does in a single sentence.

EPIC Global Solutions is a social impact consulting firm specializing in the mitigation of gambling harm. Globally headquartered in Manchester, United Kingdom, EPIC delivers solutions to clients downing gambling operators, gaming regulators, intercollegiate and professional athletics, and community organizations allover the world.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Swirlingmedia to accomplish?

• Raise awareness of gambling related harm
• Promote contest for Rhode Island college students
• Encourage participate in contest by Rhode Island college students
• Collaborate with key project stakeholders

SOLUTION

How did you find Swirlingmedia?

In person referral

Why did you select Swirlingmedia over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Swirlingmedia were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

The project included logo development, domain acquisition, and full design and build of a contest website with up to eight pages, including testing and launch support. Ongoing services include 20 hours of maintenance and support in 2025, along with website hosting for the calendar year. Key deliverables included:

Logo Development

A minimum of five initial logo concepts
Revisions to one or two selected concepts based on client feedback
Delivery of a finalized logo that aligns with the client's vision
Domain Acquisition

Website Design & Development

Full design and build of a contest website, including wireframes and responsive design
Identification and procurement of a domain name that reflects the project’s identity and goals
Approximately 6–8 pages of content development
Cross-browser quality assurance testing
Two-week User Acceptance Testing (UAT) support
Maintenance & Support (2025)

20 hours of Maintenance & Support services, including:

Minor design and text updates
Uploading winning designs
Development of additional pages
Other in-scope updates
Website hosting for the 2025 calendar year

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The Rhode Island Game Changer website is unique in its localized, youth-focused approach to gambling harm prevention, designed specifically for Rhode Island teens and young adults. It blends peer-relevant language, interactive tools, and culturally resonant design to engage users in understanding gambling risks, making informed decisions, and accessing support—something not commonly found in broader national platforms.
Measurable outcomes include:
-Strong site traffic
-Engagement engagement measured via contest submissions
-Positive feedback from external clients and stakeholders

Describe their project management. Did they deliver items on time? How did they respond to your needs?

All items were delivered on time at a minimum, and often ahead of schedule, allowing for extended review and approval periods. Swirling Media responds to questions in a timely and effective manner and accomodates client communication preferences.

What was your primary form of communication with Swirlingmedia?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Swirlingmedia’s expertise in logo, website, and content development was evident throughout the project, and they quickly became a trusted partner—offering valuable guidance and support every step of the way.

Are there any areas for improvement or something Swirlingmedia could have done differently?

No, we look forward to further engagement with Swirlingmedia.

STAR RATINGS:
Overall rating: 5 - Final deliverable exceeded expectations
Quality: 5
Cost: 5
Schedule: 5
Willing to refer: 5 - High quality output, easy to work with

BACKGROUND

Please describe your company and position.

I am the AVP of Graduate Marketing

Describe what your company does in a single sentence.

We are a nonprofit collegiate institution providing undergraduate and adult education.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Swirlingmedia to accomplish?

• Align campaign standards across marketing partners
• Establish a signature look and feel for graduate marketing
• Reduce time spent on reviewing and adjusting creative executions in campaigns

SOLUTION

How did you find Swirlingmedia?

Colleague and mentor

Why did you select Swirlingmedia over others?

Knowledge and experience

How many teammates from Swirlingmedia were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work involved providing consultation and guidance on campaign guidelines and development, providing design strategy and execution to achieve the ultimate final look and feel, and creating the campaign standards toolkit.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Time to completion of campaigns, review by senior marketing leadership. Additional campaign performance measurements will be established as campaigns enter the market.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Swirlingmedia managed the project workload according to our needs, meeting tight turnaround timeframes, being available for a variety of meetings, and responding to feedback.

What was your primary form of communication with Swirlingmedia?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Swirlingmedia always brought fresh perspectives to the table and challenged mindsets to ensure a strong and decisive outcome is achieved.

Are there any areas for improvement or something Swirlingmedia could have done differently?

N/A