Swain & Grieco, LLC

BACKGROUND

Please describe your company and your position there.

I'm the CEO of my LLC

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Swain & Grieco, LLC, and what were your goals?

Tax accounting

SOLUTION

How did you select this firm and what were the deciding factors?

I heard about them from word of mouth

Describe the engagement and overall scope of work in detail, including the stages of the partnership and any software or documents used.

Gave tax info in March. Called approx 25 times since then, received multpile promises that tax returns would be sent asap. Never happened. Phone calls not returned.

Describe their billing or cost structure.

fixed cost for annual tax return

How many resources from the firm's team worked with you, and what were their positions?

one person

RESULTS & FEEDBACK

Can you share any measurable outcomes of the engagement or general feedback about the services?

Still don't have tax returns after 7 months. incessant phone calls and promises.

Describe their project management style, including communication tools and timeliness.

Horrific

What did you find most impressive or unique about this company?

I still receive nothing.

Are there any areas for improvement or something they could have done differently?

a return phone call would be the baseline for professional courtesy. prompt return of tax returns is why I hired them. still waiting