SunSmart Technologies Private Ltd

BACKGROUND

Please describe your company and position.

I am the Asset Manager of a legal company.

Describe what your company does in a single sentence.

create a software products like Document management system, HRMS,PMS, Asset Mnagement, procuremanagement, property management, Herbie Bot etc....

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire SunSmart Technologies Private Ltd to accomplish?

• Our goal was to implement a centralized asset management system, and SunSmart’s nTireCAMS helped us achieve that.

SOLUTION

How did you find SunSmart Technologies Private Ltd?

• Online Search
• Referral

Why did you select SunSmart Technologies Private Ltd over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from SunSmart Technologies Private Ltd were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

SunSmart Technologies implemented their nTireCAMS Asset Management System for our organization. The scope included end-to-end asset tracking, tagging, and lifecycle management across departments. They were also responsible for customizing the platform to suit our internal processes, setting up user roles, and providing training to our staff.

Key Deliverables:

Implementation of the nTireCAMS platform
Integration with our existing systems.
Custom asset categories and tagging features
Role-based access control
Reports and dashboards for asset utilization
Staff training and post-deployment support
The entire project was delivered within the agreed timeline, and the system is now actively used across our teams to manage both IT and non-IT assets.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

After implementing nTireCAMS, we saw a 40% improvement in asset tracking accuracy and reduced manual record-keeping by over 60%. The system also helped us identify and eliminate underutilized assets, leading to cost savings and better planning.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

SunSmart Technologies demonstrated strong project management throughout the implementation. They delivered all key milestones on time and within the agreed scope. Their team maintained clear and regular communication, quickly addressing any customization requests or changes. We found them to be responsive, flexible, and committed to ensuring our satisfaction with the final product.

What was your primary form of communication with SunSmart Technologies Private Ltd?

• In-Person Meeting
• Virtual Meeting

What did you find most impressive or unique about this company?

What impressed us most about SunSmart Technologies was their deep domain expertise and ability to customize solutions precisely to our business needs. Their team was not only technically strong but also showed a genuine commitment to customer satisfaction, offering fast responses and clear guidance at every stage. The flexibility and ease of use of their nTireCAMS platform stood out compared to other solutions we evaluated.

Are there any areas for improvement or something SunSmart Technologies Private Ltd could have done differently?

Overall, we were satisfied with the service, but there is always room for improvement. At times, we felt that user documentation and training materials could be more detailed for non-technical users. A more structured onboarding guide or quick-start manual would have been helpful. That said, their support team was responsive whenever we needed clarification.