THE STORY is an award-winning Poland-based user experience & web development company. Serving startups and corporate clients from Germany, Canada, the US, and Poland.
Focus: AI Development, Retrieval-Augmented Generation (RAG), Product Analytics, UI/UX Design, Business Analysis, Product Design, Python, Django, and AWS.
Awards:
German Design Award 2025
iF Design Award for UX (the only team from Poland)
Awwwards
We can start work from scratch or boost your existing project. You can work using a Fixed Price or Scrum model.
Our team includes experts in user experience, web and mobile development, and cloud and AI development.
Our design service includes usability/customer research, UX strategy, UX consulting, UX architecture, user journey, web UI design, mobile UI app design, UI prototyping, and testing.
Our technology stack focuses on Python technologies. Our DevOps team delivers software based on AWS, Google Cloud, and Dockers.
Financial Services
Whether it be payments, donations, or PSD2 regulation, we have a long story in creating user-centric digital products in Accounting, YouTube, and much more.
Healthcare
Our experience spans from biotech and medical clients to startups driving the future of patient-centric services. We understand the complexities of this highly regulated industry and deliver quality experiences in Clinical Trials, Medical services and devices, Private Clinics, and more.
Startups
As entrepreneurs and innovators, we enjoy creating the next big industry or platform. Over the years, startups have played an essential role among our customers. We have created more than 25+ digital businesses for our Clients.
HR
The HR industry is full of challenges and opportunities. We have experience creating platforms from scratch or deep-integrated with existing solutions, e.g., Bullhorn.
Travel & Logistic
Creating the digital experience of the biggest names, such as DHL, Coral Travel, and the City of Warsaw.
Clients consistently highlight The Story's good value for cost and competitive pricing. They appreciate the high quality of work delivered on time, often within fixed budget structures. Specific project costs are not disclosed, but the overall sentiment indicates satisfaction with pricing relative to the services provided.
The Story | AI Development + User Experience Review Insights
Overall Review Rating
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
Top Mentions
Review Highlights
Effective Use of Agile and Scrum Methodologies
The Story consistently employs Agile and Scrum methodologies in projects, leading to efficient resource management, transparency, and a collaborative environment, which clients find beneficial for achieving project goals.
Impressive Problem-Solving Capabilities
Clients appreciate The Story's ability to handle complex challenges and provide effective solutions, often adapting quickly to new technologies and requirements to deliver successful outcomes.
Strong SEO and Online Visibility Skills
Clients praise The Story for their expertise in SEO, achieving rapid visibility in Google search results and maintaining high search engine rankings, which helps enhance clients' online presence significantly.
Commitment to Quality and Innovation
Clients are impressed by The Story's commitment to high-quality deliverables and innovative solutions, often going beyond initial requirements to ensure the success and competitiveness of the client's product.
Areas for Improvement in Usability Testing Frequency
Some feedback suggests that incorporating more frequent usability testing during the design phase could further refine the final product, indicating a potential area for enhancement in their process.
Strong Technical Expertise Across Industries
The Story demonstrates technical proficiency across various industries, including fintech, healthcare, and e-commerce, using technologies like Python, AWS, and React to develop robust and scalable solutions.
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Reviews mentioning:
The Story | AI Development + User Experience Reviews
Web App Development & Branding for Technology Startup
Featured Review
BrandingWeb DesignWeb Development
$50,000 to $199,999
May - Sep. 2022
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Their passion, professionalism, transparency, and love of detail were astonishing."
Aug 3, 2022
Co-Founder, Matchical
Konstantin Schmitz
Consulting
Munich, Germany
1-10 Employees
Online Review
Verified
The Story | UX Design + Web Development designed and developed an IT consulting marketplace web app for a technology startup. They also derived the roadmap and reinvented the client's brand.
The Story | UX Design + Web Development impressed the client with their excellent work throughout. The professional team utilized various tools to ensure effective collaboration and project management. Their transparency, attention to detail, receptiveness to feedback, and dedication stood out.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
Matchical is a startup aiming to build the central platform for managing needs and skills, searching, and finding each other and the legally secure processing of contracts. For freelancers, consultancies, and companies with a need for external IT resources.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire The Story | UX Design + Web Development, and what were your goals?
We aimed for building the web app for our startup. We had to build our complete IT-Consulting marketplace web app from scratch. The Story helped us with deriving the roadmap, reinventing our brand (story and logo), setting up a great design and development process and designing and developing our web app. They could deliver everything for us in an excellent manner. At no point we needed to reach out for other experts, and we got always consulted professionally.
SOLUTION
How did you select this vendor and what were the deciding factors?
We talked to several of the best rated (by clutch) companies extensively and were considering a lot of factors:
Approach
Design
Expertise of the lead developer
Contract
Pricing In each of these categories
The Story outperformed the competition. So, we chose them and we are very happy about our decision.
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
Scope and project steps:
Detailed onboarding workshops
Deliverables: shared understanding, roadmap
Brand ideation
Deliverables: new brand idea, logo, logo animations, brand design
Design sprints
Deliverables: Mockups (perfectly designed screens for development)
Dev sprints
Deliverables: DevOps (CI/CD with IaC), Backend dev, Frontend dev
Technologies:
Django (Python)
AWS
AWS CDK (IaC)
React (JS)
Locize
Figma
Jira
Storybook
Zeplin
Lucidchart (BPM 2.0 processes)
How many people from the vendor's team worked with you, and what were their positions?
The team of five provided by the Story consisted of:
Lead designer
UX designer
UI designer
Lead developer (Full stack)
Developer (Full stack)
RESULTS & FEEDBACK
Can you share any measurable outcomes of the project or general feedback about the deliverables?
Unfortunately, we had to stop our project halfway due to internal reasons that were not related to that project. So, we could not get to the point of market measurable outcomes. But we can measure the outcomes with our own experience and future estimations.
Our internal team is also quite experienced within the field of web development and what we experienced from the Story is with no doubt far above the market average. Also, we conducted some interviews regarding the proposed designs and the feedback we received was always amazing.
Describe their project management style, including communication tools and timeliness.
The Story works very professional. They are using a lot of extremely helpful tools that they also implemented within our workflow. Although we started at a very high level of project management, we have continued to improve it together, so that we have become even more efficient over time.
What did you find most impressive or unique about this company?
Their passion, professionalism, transparency, and love of detail were astonishing. As co-founders of our startup we are very passionate about our product, and we received the same passion from them. It felt much more like working with more highly motivated co-founders than working with externals.
Are there any areas for improvement or something they could have done differently?
Of course there are always areas for improvement, but we could always talk openly and transparent about those issues and the Story team adapted quite fast.
RATINGS
5.0
"The quality, the people, the process, the professionalism, the contract, everything was just amazing. They are far above the market average."
Quality
5.0
Service & Deliverables
"The results were always above our high expectations. Generally, the Story team always works with a very high quality process and standard."
Schedule
5.0
On time / deadlines
"Always flexible and according to our needs even though we have a strong tendency to overrun our meetings."
Cost
5.0
Value / within estimates
"The ratio was just awesome. The Story team was highly motivated and worked much more than we had to pay for."
Willing to Refer
5.0
NPS
"I do have absolutely no doubts in referring them.
Website Development for Clinical Development Solutions Co
Web Development
$10,000 to $49,999
Mar. - Sep. 2019
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"I liked their industry knowledge, understanding of our business processes, and willingness to answer challenges."
Oct 4, 2022
Director, KCR
Joanna Lewandowska-Bojda
Healthcare
Boston, Massachusetts
501-1,000 Employees
Online Review
Verified
The Story | UX Design + Web Development built a website for a clinical development solutions company. They provided content strategy, UI/UX designs, and more using Python, PostgreSQL, JavaScript, and AWS.
The Story | UX Design + Web Development's website was mentioned in Awwwards and well-received internally and externally. The team excellently adjusted the project timelines according to the client's needs. Above all, they were knowledgeable, cooperative, and understanding throughout the engagement.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I am a Director of Corporate Communications at KCR, a clinical development solutions provider for biotechnology and pharmaceutical organizations. Our company was founded in 1997 and employs around 1000 people across North America, Europe, and Australia. Our main offices are in Boston (US), Berlin (Germany), and Warsaw (Poland).
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire The Story | UX Design + Web Development, and what were your goals?
The goal was to create a new corporate website for KCR. The website was to communicate the company's offer (solutions and services) and make it stand out in Boston’s very competitive clinical research market.
SOLUTION
How did you select this vendor and what were the deciding factors?
The Story agency was responsible for our rebranding in 2019, and the corporate website was a part of this project.
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
Based on the rebranding concept, The Story prepared a content strategy, researched the persona, and developed an appropriate UX Design and UI Design. We entrusted The Story with the entirety of the web development and management of the AWS Cloud. The website has also been adapted to the needs of mobile device users. Thanks to AWS, the service is available to users regardless of their geographic location, i.e., whether they are in Boston or Melbourne. Stack: - Python (Django), - PostgreSQL, - JavaScript, - AWS
How many people from the vendor's team worked with you, and what were their positions?
The team of 11 people provided by The Story consisted of the Head of Design and Research, UX/UI Designers, Researchers, Copywriters, Video production team, Web developers team, and Project Managers.
RESULTS & FEEDBACK
Can you share any measurable outcomes of the project or general feedback about the deliverables?
We had and still have very positive feedback from our team and our customers. The project was mentioned in Awwwards.
Describe their project management style, including communication tools and timeliness.
The project timelines were adjusted to our needs. The Story used workshops to gather requirements and to co-design the website. Thanks to that, the cooperation was very effective.
What did you find most impressive or unique about this company?
I liked their industry knowledge, understanding of our business processes, and willingness to answer challenges. It makes them a great partner for medical companies.
Are there any areas for improvement or something they could have done differently?
No, it all went extremely smoothly.
RATINGS
5.0
"The Story proved themselves being a reliable and highly delivering provider."
Quality
5.0
Service & Deliverables
"The quality was very good. All work was done with high standards of delivery."
Schedule
5.0
On time / deadlines
"There work was done according to the schedule. The website publishing was done as planned."
Cost
5.0
Value / within estimates
"The value of work was according to the cost agreed."
Willing to Refer
5.0
NPS
"I can recommend The Story to anybody who is looking for well designed website.
Platform UI/UX Design for Building Materials Manufacturer
UX/UI Design
$50,000 to $199,999
Feb. 2022 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"The platform's functionalities were designed according to the requirements and best practices."
Sep 7, 2022
Digital Manager, Pfleiderer
Ewelina Kwarciak-Wrębiak
Manufacturing
Wroclaw, Poland
1,001-5,000 Employees
Online Review
Verified
The Story | UX Design + Web Development is developing a new platform for a build materials company. They’re using Figma and Zeplin for the UX/UI design, which they began after several onboarding workshops.
User research has revealed positive feedback for the key visuals The Story | UX Design + Web Development creates: 80% of respondents said the project is exceptional. Their team is professional and ensures all deliverables are on time and within budget. They use Jira for project management.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I am a Digital Manager at Pfleiderer, specializing in wood-based materials production, especially medium-density fibreboard and particle board. Pfleiderer employed around 2000 people at two different plants located in Poland.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire The Story | UX Design + Web Development?
We chose The Story company to design our new B2C/B2C platform for customers who are in the process of interior design and finishing. The platform delivers carpenters who execute a project, designers who design, and distributors who deliver materials. This project contains functionalities from different patterns of digital products: social networks, eCommerce, marketplaces, and project management systems.
SOLUTION
How did you select this vendor?
We talked to several of the best-rated companies in Poland after a bad experience with the previous vendor. We were considering a lot of factors:
Approach
Design
The expertise of the Lead Designer
Contract
Pricing
Describe the project in detail and walk through the stages of the project.
Scope and project steps:
Detailed onboarding workshops
Deliverables: shared understanding, a roadmap of works
Design sprints
Deliverables: business analysis, UX design, UI mockups
Technologies:
Figma
Jira
Zeplin
How many resources from the vendor's team worked with you, and what were their positions?
The team of seven people provided by The Story consisted of the Head of Design and Research, UX Designers, UI Designers, UX Researcher, and Project Manager.
RESULTS & FEEDBACK
Can you share any outcomes from the project that demonstrate progress or success?
We are after user research, and we received very positive feedback from users concerning the Key Visual designed by The Story (80% of the respondents assessed the project exceptionally well (5/5), and the rest gave 4). Before the platform's launch, we plan to continue our user testing research. From our perspective, the platform's functionalities were designed according to the requirements and best practices. On-time and on the planned budget.
How effective was the workflow between your team and theirs?
The Story works professionally. They use many tools and operational procedures which were implemented in our workflow.
What did you find most impressive or unique about this company?
Speed of execution. Deliverables in UI design. Communication.
Are there any areas for improvement or something they could have done differently?
Of course, there are always areas for improvement, but The Story team adapted quite fast to our requirements and our needs.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
UI/UX Design & Business Solutions for Furniture Company
UX/UI Design
Less than $10,000
Feb. 2022 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They’re great at managing deadlines and following through with the project."
Sep 7, 2022
Design&Product Marketing Manager, Pfldeiderer
Aldona Słapa-Nowacka
Manufacturing
Wroclaw, Poland
1,001-5,000 Employees
Online Review
Verified
The Story | UX Design + Web Development has provided UI/UX design services and business solutions for a furniture company. They have designed research tools, conducted interviews, and provided analysis.
The Story | UX Design + Web Development has delivered the project a week before the deadline and provided valuable feedback. Their team is efficient, organized, and communicative, and the client has been particularly pleased with their project management approach.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I am a Head of Design &Product at Pfleiderer, specializing in wood-based materials production, especially medium-density fibreboard and particle board. Pfleiderer employed around 2000 people at two different plants located in Poland.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire The Story | UX Design + Web Development?
We chose The Story company to provide a User Testing service for our new B2C/B2C platform for customers who are in the process of interior design and finishing. The platform delivers carpenters who execute a project, designers who design, and distributors who deliver materials. This project contains functionalities from different patterns of digital products: social networks, eCommerce, marketplaces, and project management systems.
SOLUTION
How did you select this vendor?
We decided to engage The Story in the User Testing project thanks to our excellent cooperation experience during the UX/UI design project.
Describe the project in detail and walk through the stages of the project.
Scope and project steps:
Design of researchers' tools.
Recruitment for the User Testing.
Interviews and task tests.
Analysis and reporting of the results.
Recommendations for improvement.
How many resources from the vendor's team worked with you, and what were their positions?
The team of three people provided by The Story consisted of the Head of Design and Research, UX Researcher, and Project Manager.
RESULTS & FEEDBACK
Can you share any outcomes from the project that demonstrate progress or success?
The research was conducted seven days before the deadline. The Story recruited respondents from three different groups of users according to the protocol and inclusion/exclusion criteria. Valuable feedback was gathered.
How effective was the workflow between your team and theirs?
Project management of The Story is excellent; that’s one of the aspects I like the most about them. They’re great at managing deadlines and following through with the project.
What did you find most impressive or unique about this company?
Speed of execution. High quality of deliverables and profound conclusions for our development process. Communication.
Are there any areas for improvement or something they could have done differently?
They’re great.
RATINGS
5.0
Quality
5.0
Service & Deliverables
"excelent"
Schedule
5.0
On time / deadlines
"always on time"
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Ul Design & Google Analytics for Legal Company
UX/UI Design
Less than $10,000
Dec. 2021 - Mar. 2022
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"The Story works according to our timelines."
Aug 31, 2022
Assistant to the President of the Board, INLEGIS sp. z o.o.
Kamila Pokrzywniak
Legal
Wroclaw, Poland
1-10 Employees
Online Review
Verified
The Story | UX Design + Web Development has built design elements into a legal company's website to boost Google Analytics and optimize conversions. They've used Figma, Zeplin, Hotjar, and Yandex.Metrica.
The Story | UX Design + Web Development has greatly increased the site's Goal Completions and Click to Contact rates. Users are also engaging more with the client's content. They've been flexible partners who've used resources efficiently, and managed the project in Jira with the Scrum method.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
Inlegis is a law company that offers its services on the local market. We sell b2b and b2c legal services.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire The Story | UX Design + Web Development?
We aimed to optimize our main online channel of sale - the offers presented on our website. The Story helped us with analytics and conversion optimization. We received the quantitative and qualitative analyses, exact recommendations, and design works we implemented on our website.
SOLUTION
How did you select this vendor?
We talked to several of the five best-matched companies, and we were considering a few factors:
aesthetics of works
the clearness in UI design
analytical approach in UI design
experience in the legal industry
confidence
The Story won this competition, and we are very happy about the results of our joint work.
Describe the project in detail and walk through the stages of the project.
Scope and project steps:
Detailed onboarding workshops
Deliverables: shared understanding, a roadmap of works
Design sprints
Deliverables: analysis with recommendations, mockups (designed screens and optimized components for development)
Technologies:
Figma
Jira
Zeplin
Google Analytics
Hotjar
Yandex.Metrica
How many resources from the vendor's team worked with you, and what were their positions?
The team of three people provided by the Story consisted of:
Senior UX designer
UX designer
UI designer
SEO Specialist.
RESULTS & FEEDBACK
Can you share any outcomes from the project that demonstrate progress or success?
According to the Google Analytics report in comparison of two states - before and after design implementation our website increased in the following KPIs: Goal Completions (+15,36%), Click to Contact (+2,61%), Click to email (+30%), Click to the Phone number (+71,43%), Engagement to content (+15,41%).
How effective was the workflow between your team and theirs?
The Story works according to our timelines. We worked according to the Scrum method. It brought flexibility and efficient use of resources.
What did you find most impressive or unique about this company?
These guys like what they do. They are passionate about my field, and they know it.
Are there any areas for improvement or something they could have done differently?
Of course, there are always areas for improvement, but right now, nothing comes to mind.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Web App Dev for Healthcare Recruitment Company
Web Development
Less than $10,000
January 2020
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
4.5
"The team was flexible and knew how to fulfill our needs, and I was very happy with their effectiveness."
Jun 30, 2022
Recruitment Manager, KCR
Ewelina Małko
Healthcare
Warsaw, Poland
1,001-5,000 Employees
Online Review
Verified
The Story | UX Design + Web Development developed a healthcare recruitment company’s web app. The solution was built in three Scrum sprints, and it was integrated into Bullhorn API.
The Story | UX Design + Web Development successfully built a functional app, and their work received positive feedback from users. Their transparent and organized approach fostered a productive partnership. Overall, their high-quality work and execution were impressive.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I am an International Recruitment Team Manager at KCR Placement, an employment organization specializing in recruitment for pharmaceutical companies. We look all over the world for candidates to fill roles in the pharmacy, biotechnology, medical technology production and clinical trials industries.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire The Story | UX Design + Web Development, and what were your goals?
We have been working with The Story for several years and did not hesitate to hire them for another project. Internally, we have changed our recruitment process management system to a Bullhorn company solution. We needed The Story to support in developing a new web application which would present job offers and collect application forms for transfer to the Bullhorn system.
SOLUTION
How did you select this vendor and what were the deciding factors?
The Story is a vendor we’ve been working with for several years. Together, we have implemented dozens of projects of various scopes. We are always satisfied with their level of engagement and the quality they deliver.
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
The project was implemented in Scrum. We managed to finish it in three sprints. From collecting requirements and Bullhorn API analysis to internal testing of the app. The Story implemented a two-way integration with Bullhorn, which means that the candidate data is transferred to the system, while our app imports data from Bullhorn
How many people from the vendor's team worked with you, and what were their positions?
Since we used Scrum methodology, the team consisted of a Product Owner, Scrum Master, and a development team. A manager from KCR Placement took the role of Product Owner, while The Story provided a Scrum Master and the development team. The team included a business analyst, UX designer, UI designer and two web developers.
RESULTS & FEEDBACK
Can you share any measurable outcomes of the project or general feedback about the deliverables?
This app created by The Story team has worked for us for the past few years. After publication, we did not experience any bugs or warranty issues. From my teams’ perspective, the application makes our work life easier.
An app integrated with the system is the perfect combination of the candidate and Bullhorn recruiter needs. Working in Scrum allowed for full transparency. The day-to-day results in Daily Scrum, sprint planning and retrospectives have all allowed us to effectively manage problems as they came up.
Describe their project management style, including communication tools and timeliness.
Working in Scrum allowed for full transparency. The day-to-day results in Daily Scrum, sprint planning and retrospectives have all allowed us to effectively manage problems as they came up.
What did you find most impressive or unique about this company?
The Story puts quality first. They provide a full spectrum of specialists needed to create a digital product, who are well-prepared and familiar with the project specifics. In the agreed budget, we got more than what was originally offered by The Story.
Are there any areas for improvement or something they could have done differently?
Nothing comes to mind. The team was flexible and knew how to fulfill our needs, and I was very happy with their effectiveness.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
4.5
NPS
UI/UX Design for Medical Technology Company
UX/UI Design
Less than $10,000
June 2021 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Their industry knowledge, understanding of our business, adaptability, and problem-solving skills impressed us."
Oct 14, 2021
CEO, Leaderna
Pawel Kustosz
Pharmaceuticals
Warsaw, Poland
1-10 Employees
Online Review
Verified
The Story | UX Design + Web Development designed the UI/UX of a medical technology company's platform. The client selected this vendor through a tender.
Thanks to The Story | UX Design + Web Development's efforts, the project was finished on time. More importantly, the delivered designs met all of the client's requirements. The team guided the client all throughout, using their knowledge, expertise, and flexibility to overcome any challenges.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
At Leaderna Biostructures we provide a complete “gene-to-structure” approach. Our work inspired us to create the system to manage the drug development process. I am the co-founder and the CEO of Leaderna.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire The Story | UX Design + Web Development?
We decided to engage The Story in the User Interface development of our platform for drug development management. The agency is responsible for UX and UI design.
SOLUTION
How did you select this vendor?
We chose the agency through a tender.
Describe the project in detail and walk through the stages of the project.
The project was carried out in Agile, using the Scrum method. It started with onboarding to the project and delivering results from the very first sprint.
How many resources from the vendor's team worked with you, and what were their positions?
We worked with their Head of Design, and UI designer.
RESULTS & FEEDBACK
Can you share any outcomes from the project that demonstrate progress or success?
The project was completed on time. It met the requirements of users. I’m really happy with the designs.
How effective was the workflow between your team and theirs?
The sprints were adjusted to our needs. The rhythm and work progress also suited us very well. There was a very friendly atmosphere during the project, thanks to which the cooperation was effective.
What did you find most impressive or unique about this company?
Their industry knowledge, understanding of our business, adaptability, and problem-solving skills impressed us. It makes them a powerful partner for medical companies.
Are there any areas for improvement or something they could have done differently?
No, it all went extremely smoothly. I was impressed with how well everything worked.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
UI/UX Design for Logistics Compay
UX/UI Design
$10,000 to $49,999
Oct. 2020 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"The sprints are adjusted to our needs. The rhythm and work progress also suit us very well."
Jun 9, 2021
Retail Sales & Digital Solutions Manager, DHL Parcel Poland
Bartosz Szczęśniak
Logistics & Supply Chain
Warsaw, Poland
5,001-10,000 Employees
Online Review
Verified
The Story | UX Design + Web Development is designing UI/UX for a logistics company's app. The vendor is expected to create a new interface for the client in accordance with their new brand guidelines.
The Story | UX Design + Web Development adjusts their sprints to the client's preference. They have a friendly, rhythmic workflow that is largely thanks to the vendor's cooperation skills. All steps have been completed on time and have been meeting the client's expectations, as well.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
At DHL, we handle shipments and logistics. We are present in over 220 countries. In the Polish branch of the company, I am the Manager for Retail Sales and Digital Solutions.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire The Story | UX Design + Web Development?
We decided to engage The Story in the creation of our newest application for customer service - sending and receiving parcels. The agency is responsible for UX and UI design.
SOLUTION
How did you select this vendor?
The UX research project we carried out together with The Story convinced us to expand our collaboration.
Describe the project in detail and walk through the stages of the project.
The project was carried out in Agile, using the Scrum method. It started with identifying the business requirements and user needs by a business analyst working together with a UX researcher. UX and UI Designers have created a new interface style for us based on new brand guidelines implemented throughout the DHL Group.
How many resources from the vendor's team worked with you, and what were their positions?
We worked with a business analyst, UX researcher, UX designer and UI designer.
RESULTS & FEEDBACK
Can you share any outcomes from the project that demonstrate progress or success?
The project was completed on time. It met the requirements of users. It was also made very meticulously and met all new design guidelines.
How effective was the workflow between your team and theirs?
The sprints are adjusted to our needs. The rhythm and work progress also suit us very well. There was a very friendly atmosphere during the project, thanks to which the cooperation was really nice and fruitful.
What did you find most impressive or unique about this company?
New design guidelines always raise many problems. Thanks to getting to know them thoroughly, The Story offered us the comfort of cooperation. Simply put, we did not have to check if their design met our new guidelines. They did it themselves. The conscientiousness of their work made a great impression on me.
Are there any areas for improvement or something they could have done differently?
We are pleased. Everything was really fine
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Python Dev & UI/UX Design for Off-Road Trailer Provider
UX/UI DesignWeb Development
$10,000 to $49,999
May - Aug. 2020
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Their ideas surprised us and made the cooperation very successful."
Jun 7, 2021
Marketing Director, MATURI
Anonymous
Automotive
Warsaw, Poland
1-10 Employees
Online Review
Verified
The Story provided UX design and web development services for a trailer distributor. The main goal of the project was to create a website that would build the company image and actively sell its products.
Thanks to The Story's efforts, the projects were completed on time and the website fully met the client's expectations. The team had a good understanding and quickly implemented all solutions. They received distinctions for providing technical and business advice.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
MATURI is a company that produces off-road trailers. We operate in the automotive industry. At MATURI I am the Marketing Director.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire The Story | UX Design + Web Development, and what were your goals?
For what projects/services did your company hire The Story? Our goal was to create a website that would create our image and actively sell our products. We wanted the website to show that our products are particularly useful in the times of a pandemic. We wanted to work with a company that feels off-road tourism and can present mobile homes on the Internet.
What were your goals for this project? Creating a clear brand image was our main goal. We believe in our product. The idea was that the customers would also believe in it. We wanted to gain new customers through the website. An important condition for us was also the completion of the project before the industry event, for which we wanted to be ready in every aspect.
SOLUTION
How did you select this vendor and what were the deciding factors?
We thoroughly reviewed the portfolio of potential contractors. This convinced us to The Story. They have already cooperated with start-ups and completed their tasks on time. Quality and keeping the deadline was the most important for us. Both of our conditions and requirements have been met.
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
We decided on the Fixed Price cooperation model and it was a very good decision. We started working with The Story with only the logo and the general concept of the brand. We ended the cooperation with a sales and image service, a coherent, convincing brand concept, a strategy for its promotion and presentation. Thanks to this collaboration, we finally know how to convincingly talk about our product.
How many people from the vendor's team worked with you, and what were their positions?
We worked with the team of Lead Designer, UX/UI Designer, Lead Developer, Python Web Developer, and DevOps.
RESULTS & FEEDBACK
Can you share any measurable outcomes of the project or general feedback about the deliverables?
Firstly, thanks to the cooperation, we got the digital product on time. The website fully meets our expectations, and we are working on the content.
Describe their project management style, including communication tools and timeliness.
It is a great comfort to be heard and well understood. Thanks to good understanding, they quickly implemented all solutions. They prompted and gave us a choice. Their ideas surprised us and made the cooperation very successful.
What did you find most impressive or unique about this company?
I guess the freshness of the approach to the project made the greatest impression on me personally. Besides, they were not passive, only The Story itself offered many solutions. We could count on them. They advised us on technological and business matters.
Are there any areas for improvement or something they could have done differently?
Honestly speaking, they could make a stronger coffee ;-) And seriously, I don't see anything that they would need to improve.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
UX/UI Design for Fintech Start Up
IoT DevelopmentUX/UI Design
$10,000 to $49,999
Dec. 2019 - May 2020
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They had a really great approach to the client and their work."
May 20, 2021
Business Development & Strategy Manager, INVESTIN sp. z o.o.
Michał Jankowski
Consulting
Warsaw, Poland
1-10 Employees
Online Review
Verified
The Story | UX Design + Web development designed and developed the web's UX and UI and performed business analysis for a fintech startup. This platform is expected to support the client's programming works.
Thanks to The Story | UX Design + Web development's efforts, they successfully produced strong deliverables. The client was impressed with the platform, which allowed their team to achieve their business's goals. The team executed a smooth workflow ensuring the project's success. They were reliable.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I am a manager in a consulting company that supervised the creation of a fintech startup.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire The Story | UX Design + Software development?
The Story has designed for us over 400 screens of application that offers a subscription service. They were also responsible for the design system based on components and developed several dozen user stories resulting from business requirements and user needs.
The scope of work also included the creation of information architecture, UX consulting, user journey mapping, web UI design (RWD). In addition, we entrusted them with work in the field of prototyping and testing. The scope of work was therefore very wide, including competencies from very different areas: Business analysis, UX design, UX research, UI Design.
SOLUTION
How did you select The Story | UX Design + Web Development and what were the deciding factors?
Many factors were decisive, but two of them seem crucial to me. First of all, we have already cooperated. The Story agency has done branding and product design for us. We were satisfied with this cooperation. The second factor was the settlement formula they proposed. Fixed prices suited us very well.
Describe the project in detail and walk through the stages of the project.
We wanted to receive an interface and a prototype that would constitute a comprehensive and reliable basis for the programming work to be performed by the web development team. UX/UI Design was a part of The Story's larger task to develop a detailed Software Requirements Specification (SRS).
How many resources from The Story | UX Design + Web Development team worked with you, and what were their positions?
We had the pleasure to work with a business analyst (he was also a scrum master) and a UX designer, UI designer. Also with the UX researcher.
RESULTS & FEEDBACK
Can you share any outcomes from the project that demonstrate progress or success?
They created a very detailed prototype of the application for us, which allowed us to carry out tests on users. First of all, it allowed us to check if all our requirements and business goals were taken into account.
How effective was the workflow between your team and theirs?
The work was carried out in the Scrum methodology and the final effect was achieved after 10 sprints. Everything was within the predetermined budget. I must admit that the work was very smooth and effective.
What did you find most impressive or unique about this company?
They had a really great approach to the client and their work. I think they really like to design, research and test. I was impressed by the demonstrative animations they made. They showed very precisely how the given functions should work, how the real product would work.
I remember an animation showing the effect that pressure on a button should have. The interface was also designed with the pleasure with which it should be used in mind.
Are there any areas for improvement or something they could have done differently?
Nothing comes to mind. Everything was ok. Despite the wide scope of cooperation, we managed to complete the work quickly and precisely.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
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