Square Studio

BACKGROUND

Please describe your company and position.

I am the Solution Architect of Sita Software

Describe what your company does in a single sentence.

Software Development

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Square Studio to accomplish?

• Mobile App UI/UX

SOLUTION

How did you find Square Studio?

Referral

Why did you select Square Studio over others?

• High ratings
• Close to my geographic location
• Great culture fit
• Referred to me

How many teammates from Square Studio were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

My Azur will allow users to exchange encrypted documents with end-to-end security and store fidelity cards in a digital wallet. The design must ensure a seamless user experience, strong security measures, and a visually appealing interface. The app will be developed for iOS and Android with a focus on usability, accessibility, and security.

Scope of Work

1. User Research & Requirement Gathering
   Conduct stakeholder interviews to understand business goals.
2. Analyze competitor apps (e.g., Proton Drive for secure documents, Stocard for digital wallets).
   Identify user personas (e.g., professionals, business users, frequent shoppers).
   Define key user journeys for secure document exchange and loyalty card management.
3. Information Architecture & Wireframing
   Develop a site map defining the app’s structure.
   Create low-fidelity wireframes for core screens, ensuring smooth navigation. Iterate based on feedback to refine the wireframes.
4. UI/UX Design (High-Fidelity Prototypes)
   Brand Identity & UI Components

Define typography, color scheme, and iconography.
Design a consistent component library for buttons, input fields, and modals.
Core Screens & Features

Onboarding & Authentication

User-friendly onboarding with animations.
Secure login via passcode, biometric authentication (Face ID, Touch ID).
Secure Document Exchange

Upload and encrypt documents before sending.
Chat-based or email-style interface for document exchange.
Document preview with decryption on demand.
Push notifications for new documents.
Fidelity Card Wallet

Scan or manually enter loyalty cards.
Barcode/QR code display for easy scanning at stores.
Sort and categorize cards for easy access.

Dashboard & Notifications

Overview of recent documents and unread notifications.
Status updates on sent and received documents.
Settings & Security

Two-factor authentication (2FA) options.
Data backup and recovery settings.
Auto-delete old documents option.

Usability Testing & Iterations
Conduct prototype testing with real users.
Gather feedback on navigation, accessibility, and security concerns.
Optimize UX for ease of use and performance.

Final Design Handoff
Deliver Figma/Sketch/XD design files with all assets.
Provide a design system with UI components for developers.
Documentation for user flows, color schemes, and typography.

Key Deliverables
1. Research & Planning
✔ User personas & user journey maps
✔ Competitive analysis & feature benchmarking
✔ App information architecture

2. Wireframes & UI/UX Design
✔ Low-fidelity wireframes for core screens
✔ High-fidelity UI designs with interactions
✔ Dark mode & accessibility considerations

3. Prototyping & Testing
✔ Interactive prototype for usability testing
✔ Iterations based on user feedback

4. Handoff & Documentation
✔ Final UI assets & design system
✔ Developer-friendly design specs
✔ Documentation for UX guidelines

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The mobile app has been published to the App Store (iOS) and Play Store (Android). 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management for this UI/UX design was outstanding. They maintained a clear timeline, ensuring that each milestone—from user research to final design handoff—was met on schedule. Communication was seamless, with regular check-ins to gather feedback and adapt to evolving requirements.

Their attention to detail and responsiveness to our needs were exceptional. Every request was handled with a problem-solving mindset, and they proactively suggested improvements that enhanced both usability and security. The design deliverables were not only high-quality but also well-documented, making the development handoff smooth and efficient.

Overall, their professionalism, commitment to excellence, and ability to balance aesthetics with functionality made this project a resounding success. Highly recommended!

What was your primary form of communication with Square Studio?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their collaborative spirit and dedication to quality made working with them an absolute pleasure.

Are there any areas for improvement or something Square Studio could have done differently?

Square Studio did an exceptional job in delivering a polished and well-thought-out UI/UX design. Their attention to detail, responsiveness, and commitment to user-centered design were outstanding. However, if there were areas for potential improvement, they could include more iterative testing, while usability testing was conducted effectively, incorporating more frequent, smaller testing sessions throughout the design process could have provided earlier insights and refinements.

These are minor suggestions in an otherwise flawless execution. Square Studio’s work was highly professional, and their ability to deliver a user-friendly yet secure experience was truly commendable!

BACKGROUND

Please describe your company and position.

I am a Department Manager of jemmic

Describe what your company does in a single sentence.

We develop secure applications for financial institutions.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Square Studio to accomplish?

• Improve UX of Web Application
• Improve UX of iOS Application
• Improve UX of Android Application
• Optimize website
• Design digital and printed marketing material

SOLUTION

How did you find Square Studio?

Referral

Why did you select Square Studio over others?

• Great culture fit
• Referred to me
• Company values aligned

How many teammates from Square Studio were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

• Establish and maintain a design system for Web, iOS, and Android applications 
• Design printed & digital marketing materials
• Optimize and maintain company website
• Improve and maintain corporate branding & brand identity

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Design system used by all teams within the organization (Web, iOS, and Android)
• Reduced time in development due to reusable components
• Increased client satisfaction related to user friendly and modern UX
• Consistent application of branding across applications and across marketing channels
• Increase in organic search rankings and website traffic from optimized content

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Self-motivated and proactive, with a strong ability to manage projects independently while maintaining exceptional attention to detail. 
Consistently anticipating needs and identifying opportunities for improvement, ensuring seamless execution and optimal outcomes. 
They are adept at problem-solving and strategic thinking, with a keen eye for both the bigger picture and intricate design elements that contribute to overall success.

What was your primary form of communication with Square Studio?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most about this company was its commitment to excellence, efficiency, and forward-thinking approach.

Are there any areas for improvement or something Square Studio could have done differently?

Nothing in particular.

BACKGROUND

Please describe your company and position.

I am a manager at MaPS S.A

Describe what your company does in a single sentence.

MaPS S.A. is a publisher of data governance solutions intended for brands, distributors, manufacturers and institutions allowing the management of reference data (MDM), product data (PIM) and multimedia (DAM)

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Square Studio to accomplish?

• Product Design
• Marketing
• Branding

SOLUTION

How did you find Square Studio?

• Online Search
• Other

Why did you select Square Studio over others?

Referred to me

How many teammates from Square Studio were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

• Collaboration for the new interface of our MaPS System platform (v4). 
• Marketing content production 
• Branding / Website Consulting

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Increase in the number of platform users
• Positive feedback from users
• Design of new features in the platform

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Always delivered on time. 
Work that meets all the criteria.

What was your primary form of communication with Square Studio?

In-Person Meeting

What did you find most impressive or unique about this company?

Their speed ​​of work, precision, and mastery in their field have been impressive.

Are there any areas for improvement or something Square Studio could have done differently?

No