Square Mastery

BACKGROUND

Please describe your company and position.

I am the Co-founder/CEO of Simple Modern

Describe what your company does in a single sentence.

Simple Modern creates premium drinkware and lifestyle products with a focus on community and sustainability.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Square Mastery to accomplish?

• Revamp Shopify store for improved user experience.
• Try CRO strategies to increase your conversions at the checkout.
• Optimized for mobile responsiveness and speed.

SOLUTION

How did you find Square Mastery?

Online Search

Why did you select Square Mastery over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from Square Mastery were assigned to this project?

2

Describe the scope of work in detail. Please include a summary of key deliverables.

• UX/UI refresh on main pages (Home, PDP, Cart).
• A/B testing for layout/CTA optimization.
• Mobile-first design improvements.
• Post-launch analytics tracking.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

22% growth in conversion rate in just 3 months. 15 percent less bounce on mobile. Faster checkout flow (avg. time reduced by 30%).

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Hit every deadline; responsive to feedback. Weekly syncs on Zoom + Slack for quickfire updates.

What was your primary form of communication with Square Mastery?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Data driven—each tweak was proven with testing.

Forward-looking ideas beyond the first thing/word.

Are there any areas for improvement or something Square Mastery could have done differently?

None— they exceeded my expectations.