SPUNCH, 3 Reviews, Address, Data & More

AI Driven Software Solutions

SPUNCH excels in developing AI solutions across various industries. Our expertise enables us to optimize and solve complex business challenges through innovative software. We also specialize in creating cost-effective MVPs for startups and advanced applications for established companies.

Min project size
$10,000+
Hourly rate
$25 - $49 / hr
Employees
10 - 49
Locations
Kyiv, Ukraine
Year founded
Founded 2022
Languages

No have been added yet...

Pricing Snapshot

Min. project size $10,000+

Avg. hourly rate $25 - $49 /hr

Rating for cost 5 /5

What Clients Have Said

SPUNCH is praised for its good value for cost and budget-friendly pricing. Clients noted efficient project management and timely delivery, with specific mention of successful AI integrations that enhanced customer engagement by approximately 20%. No specific project costs were disclosed.

This summary is based on verified Clutch reviews.

Most Common Project Size

< $10,000 based on 3 reviews

< $10,000 $10,000 - $49,999 $50,000 - $199,999 > $200,000

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SPUNCH Review Insights

Overall Review Rating

5.0

Quality 5.0
Schedule 4.8
Cost 5.0
Willing to Refer 5.0

Top Mentions

Review Highlights

Positive Client Feedback

Overall client feedback for SPUNCH is highly positive, with clients noting their reliability, efficiency, and commitment to delivering quality work. No significant areas for improvement were mentioned, indicating general client satisfaction.
Expertise in AI and Automation

SPUNCH has demonstrated proficiency in developing AI-driven solutions, including chatbots and custom AI integrations for CRM systems. Their work has led to improved customer engagement and automated processes, showcasing their technical expertise.
Increased Customer Engagement

Projects completed by SPUNCH have led to measurable outcomes, such as a 20% increase in customer engagement and conversion rates. This demonstrates the effectiveness of their solutions in achieving client objectives.
Value for Cost

SPUNCH is noted for offering good value for cost, making them an attractive option for clients with budget constraints. This balance of affordability and quality is a recurring theme in client feedback.
High-Quality Problem Solving

Clients highlight SPUNCH's high-quality approach to problem-solving and their ability to deliver effective solutions. Their experience in IT development and thorough research capabilities are particularly noted as strengths.

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SPUNCH Reviews

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AI Development Custom Software Development DevOps Managed Services
Less than $10,000
Nov. 2023 - Ongoing

5.0

Quality: 5.0

Schedule: 4.5

Cost: 5.0

Willing to Refer: 5.0

"They've proved to be a reliable and highly efficient partner, making the entire process smooth and stress-free."

May 24, 2024

CEO, British camp

Vitalii Bresler

Education
Ukraine
11-50 Employees
Online Review
Verified

SPUNCH has developed an AI chatbot for an English educational camp. The chatbot supports multiple languages to broaden the client's reach and communicate with non-English speakers.

SPUNCH has successfully developed a chatbot for Telegram, Instagram, Messenger, and WhatsApp. The team is highly organized, responsive, prompt, and available. They listen to the client's needs and adapt their approach to to meet expectations. Overall, they're committed to delivering quality work.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the CEO of British camp

Describe what your company does in a single sentence.

English-speaking camps for kids and adults.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire SPUNCH to accomplish?

Develop AI Chat-Bot
Automatize Inbound Lead Management
Custom CRM Integration
Develop AI Call's Summarization

SOLUTION

How did you find SPUNCH?

Online Search

Why did you select SPUNCH over others?

Good value for cost
Referred to me
Company values aligned

How many teammates from SPUNCH were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Analyze and understand the effectiveness of their employees' communication with customers and automate this process. It was crucial to assess how well the employees adhered to the sales script. By implementing an AI-driven solution, the client aimed to gain insights into the quality of interactions and ensure consistent delivery of the sales script, enhancing overall customer engagement and sales performance.
Additionally, a critical requirement was the precision in the information provided by the chatbot. Accurate and up-to-date data needed to be delivered to ensure that parents and participants received reliable answers to their questions. This necessitated the integration of a dynamic content update system within the chatbot, enabling real-time data synchronization with the camp’s administrative databases.
Furthermore, to cater to a diverse clientele, the chatbot was designed to support multiple languages. This multilingual capability was crucial to broaden the camp's reach and effectively communicate with non-English speaking parents and participants, thus enhancing user experience and inclusivity.
This feature employed advanced natural language processing techniques to understand and generate responses in several languages, ensuring clear and concise communication across different cultural backgrounds.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Telegram Chat-Bot
Instagram Chat-bot
Messenger Chat-bot
WhatsApp Chat-bot
CRM Integrtions

Describe their project management. Did they deliver items on time? How did they respond to your needs?

SPUNCH employs a highly organized and methodical project management system. They started with a comprehensive kickoff meeting where they outlined the project scope, timelines, and deliverables. They used advanced project management tools to keep everything on track, providing regular updates and progress reports. SPUNCH was exceptionally responsive to our needs.
They maintained open lines of communication throughout the project, promptly addressing any concerns or changes we requested. Their team was always available for meetings and quick to implement feedback. They genuinely listened to our needs and adapted their approach to ensure the final product met and exceeded our expectations.

What was your primary form of communication with SPUNCH?

Virtual Meeting

What did you find most impressive or unique about this company?

They've proved to be a reliable and highly efficient partner, making the entire process smooth and stress-free. Their commitment to delivering quality work on time and their responsiveness to client needs sets them apart in the industry.

Are there any areas for improvement or something SPUNCH could have done differently?

RATINGS

5.0

AI Development Custom Software Development DevOps Managed Services
$50,000 to $199,999
Aug. 2023 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"Everything was delivered within the agreed time frame."

Nov 16, 2023

Account Manager, Archysoft

Mykhaylo Zagorodniuk

Software
Kyiv, Ukraine
11-50 Employees
Online Review
Verified

A web development company has hired SPUNCH to develop an architectural solution. This involves preparing technical documentation, collecting and ranking data, and integrating AI into the solution.

SPUNCH has delivered a functional AI microservice customer support chatbot, increasing customer engagement and conversion by 20%. Leading a straightforward approach, the team delivered on time and was highly competent and professional. Their research and problem-solving skills stand out.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Account Manager of Archysoft

Describe what your company does in a single sentence.

Custom Web Development & Low Code solutions

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire SPUNCH to accomplish?

Discovery for AI Integrations Possibilities for our client CRM project
Development of custom AI LLM for the purpose of integrating it into CRM and automating processes

SOLUTION

How did you find SPUNCH?

Online Search

Why did you select SPUNCH over others?

Pricing fit our budget
Good value for cost
Referred to me

How many teammates from SPUNCH were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Development of an architectural solution
Preparation of technical documentation
Data collection and data ranking to start AI work
AI training and its packaging into a microservice
Close work with our technical team to integrate the AI service into the product SPUNCH side management in the form of PM and BA for process control SPUNCH provided QA of all processes related to their work

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Full worked and ready for re-use AI microservice that can acts as a customer support chatbot
Increased customer engagement and conversion by approximately 20%
Gained an understanding of how to quickly work with custom AI

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The management team at SPUNCH doesn't raise any questions. Everything is very professional and competent. Everything was delivered within the agreed time frame.

What was your primary form of communication with SPUNCH?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

Experience in communication in IT development in general. Really high-quality approach to problem solving

Are there any areas for improvement or something SPUNCH could have done differently?

Nothing particularly coming in mind

RATINGS

5.0

API Development
Less than $10,000
June - Aug. 2023

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"The project manager was professional and knowledgeable."

Sep 14, 2023

CMO, Branding Company

Anonymous

Business services
Las Vegas, Nevada
51-200 Employees
Online Review

SPUNCH provided API development services for a branding company. The project encompassed developing, implementing, and testing a robust and dependable API.

The SPUNCH team's efforts resulted in enhanced efficiency. The client was impressed by the team's profound subject matter expertise and their amicable communication throughout the project. The technical team demonstrated a high level of proficiency in API development.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the CMO of a business services company

Describe what your company does in a single sentence.

Our company specializes in helping companies improve their brand image, online reputation, and customer relations.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire SPUNCH to accomplish?

Creating FastAPI to automate work with our current tasks
Create Web Application

SOLUTION

How did you find SPUNCH?

Referral

Why did you select SPUNCH over others?

Referred to me

How many teammates from SPUNCH were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work for creating a FastAPI to automate work with our current tasks involves the development, implementation, and testing of an efficient and reliable API that enables automation of various tasks within our organization. Key deliverables of this project include:

1. The creation of a well-structured and scalable API that can handle a large volume of requests and provide fast responses.

2. Integrating it with our existing systems and tools to enable smooth data flow and communication between different services and components.

3. Creating documentation that outlines the API’s endpoints, request/response formats, required parameters, and any associated limitations or guidelines.

4. Testing the API to ensure it works steadily and efficiently, according to our requirements.

5. Deploying the API to a suitable production environment and monitoring its performance.

Overall, this FastAPI has streamlined our work processes, increased efficiency, and improved automation capabilities within our organization.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Efficiency
In Time Done
Improvement in performance compared to the previous workflow.

We’ve measured it by tracking the response time of the API and comparing it to the time taken to manually complete tasks. Another measurable outcome is the reduction in the time taken to complete tasks.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project manager was professional and knowledgeable. He was able to monitor the project and provide us with clear information about the processes. We always received feedback on time, as well as the entire API. The technical team demonstrated deep expertise in the API development.

What was your primary form of communication with SPUNCH?

Virtual Meeting

What did you find most impressive or unique about this company?

Professional communication, very pleasant to talk to. It's always nice to see people working for results rather than just trying to get the job done.

Are there any areas for improvement or something SPUNCH could have done differently?

Nothing particularly comes to mind, I think they just need to develop further and it will become even cooler

RATINGS

5.0

Locations (1)

10 - 15

Contact SPUNCH

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SPUNCH

AI Driven Software Solutions

Pricing Snapshot

What Clients Have Said

Most Common Project Size

Select a service to see pricing information

SPUNCH Review Insights

Overall Review Rating

Top Mentions

Review Highlights

Positive Client Feedback

Expertise in AI and Automation

Increased Customer Engagement

Value for Cost

High-Quality Problem Solving

Reviews mentioning:

SPUNCH Reviews

Custom & AI Development for English Educational Camp

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Custom Software Development for Web Development Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

API Dev for Branding Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Locations (1)

SPUNCH

AI Driven Software Solutions

2 Languages that we service

1 Locations

Services

Focus

Industries

Clients

Pricing Snapshot

What Clients Have Said

Most Common Project Size

Select a service to see pricing information

Reviews

SPUNCH Review Insights

Overall Review Rating

Top Mentions

Review Highlights

Positive Client Feedback

Expertise in AI and Automation

Increased Customer Engagement

Value for Cost

High-Quality Problem Solving

Reviews mentioning:

SPUNCH Reviews

Custom & AI Development for English Educational Camp

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Custom Software Development for Web Development Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

API Dev for Branding Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Portfolio & Awards

Location

Locations (1)

Contact

Connect with SPUNCH on Social