SPLIT Development - Shopify Plus Agency

BACKGROUND

Please describe your company and position.

I am the Founder

Describe what your company does in a single sentence.

Pet supplements e-commerce

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire SPLIT Development - Shopify Plus Agency to accomplish?

• Custom Shopify website design & development

SOLUTION

How did you find SPLIT Development - Shopify Plus Agency?

Online Search

Why did you select SPLIT Development - Shopify Plus Agency over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from SPLIT Development - Shopify Plus Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Custom Shopify website design (Figma) and development (Shopify).

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Delivery of custom website passing UAT

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Very good communication and project management, I always felt taken care of and like a VIP client.

What was your primary form of communication with SPLIT Development - Shopify Plus Agency?

Email or Messaging App

What did you find most impressive or unique about this company?

Incredibly talented, hardworking, and professional. While input and steering are always needed, these guys can reliably generate value and direction on their own on key decisions.

Are there any areas for improvement or something SPLIT Development - Shopify Plus Agency could have done differently?

No. It was genuinely an extremely smooth vendor experience. I've worked with many vendors and this was the most seamless and highly performant.

BACKGROUND

Introduce your business and what you do there.

I’m the head of e-commerce for Airback, a retail company. We design and sell innovative smart travel accessories, including bags with built-in compression technology, to make travel more efficient and spacious for modern explorers.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with SPLIT Development - Shopify Plus Agency?

We needed a new tier bar feature for our cart.

SOLUTION

What was the scope of their involvement?

SPLIT Development - Shopify Plus Agency built the cart feature for us.

What is the team composition?

We don’t know how many teammates from SPLIT Development - Shopify Plus Agency were assigned to our project.

How did you come to work with SPLIT Development - Shopify Plus Agency?

We found them through an online search. We chose them over other options because they had high ratings.

What is the status of this engagement?

We worked with them in April 2026.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

SPLIT Development - Shopify Plus Agency delivered what we asked for in a timely manner

How did SPLIT Development - Shopify Plus Agency perform from a project management standpoint?

They delivered the cart feature on time. We communicated via email and messaging apps.

What did you find most impressive about them?

They were efficient, clear and communicated very well.

Are there any areas they could improve?

No, I can't think of any

BACKGROUND

Introduce your business and what you do there.

I'm a partner at Journey Agency, a digital agency offering services in digital marketing, branding, UX design, development, SEO, and e-commerce to help companies grow and strengthen their digital presence.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with SPLIT Development - Shopify Plus Agency?

We hired SPLIT Development to serve as our dedicated Shopify development partner. We needed a reliable team that could handle everything from small frontend updates to full Shopify Plus builds, with strong technical expertise and the flexibility to scale with our project load.

SOLUTION

What was the scope of their involvement?

SPLIT has handled a wide range of Shopify projects for us over the past 15 months. Full store builds, theme customization, product setup, multi-market and multi-language configuration, frontend development, and integration documentation. They've also collaborated with third-party design agencies to translate design files into functional Shopify themes, and regularly participate in sales meetings, project kickoffs, and client status meetings.

What is the team composition?

We've worked with 2–5 teammates from SPLIT.

How did you come to work with SPLIT Development - Shopify Plus Agency?

We found them through an online search. We chose them over other options because they had high ratings, their pricing fit our budget, they had a great culture fit, they offered good value for the cost, and their company values aligned with ours.

How much have you invested with them?

We've spent around $100,000.

What is the status of this engagement?

We started working together in January 2025, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

SPLIT has enabled us to take on Shopify projects we couldn't have handled in-house. We've completed four to six full store builds together, with more in planning, plus websites and ongoing smaller tasks. Everything has been delivered on time and to a high standard. Their speed keeps projects within budget, and their confident presence in sales meetings has helped us close new deals. Several clients have come back with follow-up projects and new stores, which speaks for itself.

How did SPLIT Development - Shopify Plus Agency perform from a project management standpoint?

Communication is fast, most often within minutes. They flag issues early, keep things organized with dedicated Slack channels per project, and consistently deliver on time or ahead of schedule. They adapt well to shifting priorities across multiple parallel projects, and we've never had to chase them for updates.

What did you find most impressive about them?

What stands out most is how seamlessly they integrate into our workflow. They feel like an extension of our team. They join sales meetings, client kickoffs, and presentations with the same level of professionalism and preparation as any in-house team member.

Are there any areas they could improve?

Nothing significant comes to mind. If I had to mention something, it would be minor, like occasional timezone differences. But they more than make up for it with their responsiveness.

BACKGROUND

Please describe your company and position.

I am the Creative Director of AG

Describe what your company does in a single sentence.

A small fine jewelry collection specializing in inclusive sizing, reclaimed precious gems and metals.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire SPLIT Development - Shopify Plus Agency to accomplish?

• To personalize out shopify store
• Completely overhaul our site
• drive more purchases

SOLUTION

How did you find SPLIT Development - Shopify Plus Agency?

Online Search

Why did you select SPLIT Development - Shopify Plus Agency over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from SPLIT Development - Shopify Plus Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Update web designer based on our designers design.
Complete implementation of the new designs

Fix any bugs that arised in the site

Help with app integration 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We saw noticed the decrease of rage clicks, and customer complaints about the experience of browsing the site.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, they completed the projects in a mostly timely manners, which due to the amount we were throwing at them I'm very impressed.

What was your primary form of communication with SPLIT Development - Shopify Plus Agency?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The ability to understand issues with configuration and help quickly stood out.

Are there any areas for improvement or something SPLIT Development - Shopify Plus Agency could have done differently?

Perhaps quicker responses, however there is a major time difference so it's understandable.

BACKGROUND

Please describe your company and position.

I am the Founder of an e-commerce company

Describe what your company does in a single sentence.

E-commerce Company

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire SPLIT Development - Shopify Plus Agency to accomplish?

• Transfer site from Woocommerce to Shopify
• Transfer all data from Woocommerce to Shopify

SOLUTION

How did you find SPLIT Development - Shopify Plus Agency?

• Online Search
• Clutch Site

Why did you select SPLIT Development - Shopify Plus Agency over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from SPLIT Development - Shopify Plus Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Transfer our woocommerce store to shopify. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Site transferred from woocommerce to shopify

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Great management. Connected with the team on slack. 

Always very communicative. 

Love working with them and will continue to do so on future projects. 

What was your primary form of communication with SPLIT Development - Shopify Plus Agency?

Virtual Meeting

What did you find most impressive or unique about this company?

We could basically reach them at any time of the day, even though we're based in the USA

Are there any areas for improvement or something SPLIT Development - Shopify Plus Agency could have done differently?

Nope. They're perfect 

BACKGROUND

Introduce your business and what you do there.

I’m an executive at Cape Kennedy Clothing, an apparel company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with SPLIT Development - Shopify Plus Agency?

We needed a dynamic and engaging website. We also needed help working through the process methodically to build a highly convertible website.

SOLUTION

What was the scope of their involvement?

SPLIT Development - Shopify Plus Agency has designed and developed our website. The team has created the site layout, developed custom features, and handled integrations.

What is the team composition?

We’ve worked with 2–5 teammates from SPLIT Development - Shopify Plus Agency.

How did you come to work with SPLIT Development - Shopify Plus Agency?

We found SPLIT Development - Shopify Plus Agency through an online search. We chose them over other options because they had high ratings, and their company values aligned with ours.

What is the status of this engagement?

We started working together in February 2026, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Although the website is still in progress, we’ve noticed that SPLIT Development - Shopify Plus Agency has met our desired requests. We’re also tracking the amount of communication between our company and the designer/developer.

How did SPLIT Development - Shopify Plus Agency perform from a project management standpoint?

SPLIT Development - Shopify Plus Agency has delivered on time. We communicate via email and messaging apps.

What did you find most impressive about them?

The speed and amount of communication from SPLIT Development - Shopify Plus Agency are great.

Are there any areas they could improve?

They could have walked me through how to use Figma. In the beginning, I didn’t know what I was doing. Now, I understand it, but I had to walk myself through it first. Other than that, the process has been smooth.

BACKGROUND

Please describe your company and position.

 I am the Technical Manager of a retail company 

Describe what your company does in a single sentence.

Simplehuman

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire SPLIT Development to accomplish?

• Website development

SOLUTION

How did you find SPLIT Development?

Online Search

Why did you select SPLIT Development over others?

• High ratings
• Great culture fit
• Company values aligned

How many teammates from SPLIT Development were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Customer-facing website development

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Better branding impact

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, deliverables were on time and quite responsive.

What was your primary form of communication with SPLIT Development?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I was impressed with their ability to take on the challenge and accomplish it.

Are there any areas for improvement or something SPLIT Development could have done differently?

no

BACKGROUND

Please describe your company and position.

I am the CEO of One Plus One Solutions LLC

Describe what your company does in a single sentence.

We are a premium design and development shop located in Norwalk, Connecticut. We provide our clients with top-tier development and design services 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire SPLIT Development to accomplish?

• Development augmentation
• Shopify discovery

SOLUTION

How did you find SPLIT Development?

Referral

Why did you select SPLIT Development over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from SPLIT Development were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

We brought him on as a backend developer with a focus on Node.js. The project involved building and maintaining a complex platform for managing catering orders and supply chain logistics in the airline industry. This system is used both by our client and their customers, which include major airlines across the U.S. and Europe.

The scope of work included backend development, API integration, database management, and ensuring system performance under high loads. He was responsible for implementing new features, optimizing existing functionality, and ensuring seamless communication between different services. Key deliverables included stable and well-documented backend services, performance improvements, and scalable infrastructure to support future growth.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The system went live successfully and is now used daily by several major airline clients. As a result of his work, we saw a 30–40% improvement in backend performance and a significant drop in system errors and support tickets. Key workflows became more efficient, and our client was able to onboard new airline partners faster due to the improved reliability and scalability of the platform. His contributions were instrumental in helping us meet key project milestones on time.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

His project management was excellent. He consistently delivered tasks on time and was proactive in communicating progress or potential blockers. He responded quickly to our requests, adapted well to shifting priorities, and showed a strong sense of ownership over his work. He was organized, reliable, and easy to collaborate with — overall, a dependable partner who aligned well with our team's workflow and expectations.

What was your primary form of communication with SPLIT Development?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their quick turnaround is impressive.

Are there any areas for improvement or something SPLIT Development could have done differently?

I think everything is perfect

BACKGROUND

Please describe your company and position.

I am the owner of Cole Haan Ukraine, Lotto Ukraine, Babolat Ukraine

Describe what your company does in a single sentence.

Official distributor of Cole Haan, Babolat, Lotto brands in Ukraine

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire SPLIT Development to accomplish?

• Update the theme for the site Colehaan.ua
• Customize checkout and payment methods
• Сonsulting in site admin management

SOLUTION

How did you find SPLIT Development?

Online Search

Why did you select SPLIT Development over others?

Referred to me

How many teammates from SPLIT Development were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Theme update, checkout setup, site translation, market-specific customization, consulting in site admin management.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The site is performing well and sales have increased by 50%

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Everything is very clear, fast and within the agreed time frame.

What was your primary form of communication with SPLIT Development?

Virtual Meeting

What did you find most impressive or unique about this company?

High level of communication. They were professional and with a high level of knowledge of their business.

Are there any areas for improvement or something SPLIT Development could have done differently?

Everything is great, they just need to hold their current level.

BACKGROUND

Please describe your company and position.

I am the Manager

Describe what your company does in a single sentence.

Fashion Wholesaler

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire SPLIT Development to accomplish?

• Connect several marketplaces

SOLUTION

How did you find SPLIT Development?

upwork

Why did you select SPLIT Development over others?

• High ratings
• Good value for cost
• Quick understanding

How many teammates from SPLIT Development were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Connect Shopify with different Marketplaces to manage inventory and orders!

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Proper connection and synchronization between all platforms. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Very quick responing (minutes). Very happy with delivery times and replies. They were very patient and always helpfull!

What was your primary form of communication with SPLIT Development?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Quick response and always open for solutions.

Are there any areas for improvement or something SPLIT Development could have done differently?

No