Spinning Fox

BACKGROUND

Please describe your company and position.

I am a department head at Clifton College

Describe what your company does in a single sentence.

Day and boarding school for ages 3-18.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Spinning Fox to accomplish?

• Website development
• Exceptional User Experience: Create engaging, clear user journeys that attract families, support admissions, serve diverse groups including international users, and use personalisation for tailored experiences.
• System Integration and Ease of Use: Integrate seamlessly with Engage MIS, implement a robust CMS, and empower staff to easily update content, keeping the site relevant, efficient, and responsive.
• Performance and Adaptability: Deliver a fast, high-performing site with rich media support, fully optimised for desktop and mobile, and adaptable for future technology updates and new features.
• Data-Driven Insights: Enable tracking and analysis of user behaviour to support continuous improvements, optimise engagement, and drive higher admissions conversions.
• Brand Alignment: Showcase Clifton College’s brand with a design that balances heritage and modernity, reinforcing prestige and appealing to prospective families.

SOLUTION

How did you find Spinning Fox?

Studio space

Why did you select Spinning Fox over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Spinning Fox were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

To have an industry leading website that reflects our industry leading college. We wanted something different to standard school websites and to take a brave leap from our existing website. Our aim was to create an experience that goes far beyond aesthetics — supporting prospective families with clear, engaging journeys and innovative features like AI-powered search.   

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The result is a digital presence that reflects Clifton College’s prestige while delivering the modern, accessible experience today’s audiences expect.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Exceelent project management. Clear project structure, mapping and regular meetings. 

What was your primary form of communication with Spinning Fox?

Virtual Meeting

What did you find most impressive or unique about this company?

Their commitment to researching and understanding a sector they were unfamiliar with was impressive.

Are there any areas for improvement or something Spinning Fox could have done differently?

No.

BACKGROUND

Please describe your company and position.

I am the Co-Founder of MAP Health

Describe what your company does in a single sentence.

We provide medical clinics with a ready-built platform and infrastructure to deliver personalised wellness recommendations based on DNA testing, blood testing, and a continuous glucose monitor to their clients.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Spinning Fox to accomplish?

• Design and develop intuitive user flows and wireframes, ensuring a seamless experience for clinics and patients.
• Create a visually engaging and user-friendly interface, making complex health data accessible and actionable.
• Develop an interactive prototype to demonstrate the platform’s functionality and potential, driving clinician adoption and engagement.
• Optimise the platform’s UX to improve clinic efficiency and patient outcomes, supporting personalised, data-driven health programmes.

SOLUTION

How did you find Spinning Fox?

Networking event

Why did you select Spinning Fox over others?

• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Excitement about our project & relevant case studies

How many teammates from Spinning Fox were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We engaged with Spinning Fox to deliver an intuitive, user-friendly, and attractive design for our web application. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project was delivered on time, and on budget, and has garnered unequivocal positive reviews from our clients.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Everything was delivered on time and the entire project was well managed with excellent communication.

What was your primary form of communication with Spinning Fox?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their genuine interest in the project and our business was apparent in all communication as well as the end product they delivered.

Are there any areas for improvement or something Spinning Fox could have done differently?

I wouldn't ask them to improve on anything, every aspect of the project, delivery, and final product were everything we could have asked for.

BACKGROUND

Please describe your company and position.

I am the Product Development Manager of The Foundation Stage Forum

Describe what your company does in a single sentence.

Enhances provision in schools and nurseries.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Spinning Fox to accomplish?

• Spinning Fox were asked to help make user experience and UI design improvements.

SOLUTION

How did you find Spinning Fox?

They contacted us.

Why did you select Spinning Fox over others?

• Pricing fit our budget
• Great culture fit
• Company values aligned

How many teammates from Spinning Fox were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They worked on the setup screens used by customers as part of the Tapestry product.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Successful results from user testing of the new solution.

Consideration of the solution within the limitations of technical constraints

A reduction in support requests from customers when setting up the product

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was excellent. They kept to the agreed schedule, communicated regularly and clearly, and were responsive to our requests. We are very happy with the work they did. We can happily recommend them and we ourselves plan to use them again for future projects.

What was your primary form of communication with Spinning Fox?

Virtual Meeting

What did you find most impressive or unique about this company?

They were very easy to work with. They went above and beyond by reviewing and making suggestions for how we could improve some related pages. From our first meeting with them, we felt like they knew what they were talking about and they understood our culture and product.

Are there any areas for improvement or something Spinning Fox could have done differently?

No

BACKGROUND

Please describe your company and position.

I am the GM of a software company

Describe what your company does in a single sentence.

Reduce the global cyber security skills shortage through the creation of educational products.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Spinning Fox to accomplish?

• Provide design and engineering leadership for the development of a key product
• Create a beta product to test a new idea in the market

SOLUTION

How did you find Spinning Fox?

Referral

Why did you select Spinning Fox over others?

• Great culture fit
• Referred to me

How many teammates from Spinning Fox were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We worked with them on the development of two products. Working with their team (both design and development) to expedite our product ideas as we scaled our own operations. They have provided impressive design leadership and delivery, plus technical expertise to develop a ground up MVP build and new feature sets. Communication has always been solid, our teams have collaborated openly and established good relationships.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

They met the design and development deliverables as part of the scope of our engagement.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We had a dedicated contact to own the project, manage comms and maintain clarity on scope & spend. As well as providing weekly reports to aid this.

What was your primary form of communication with Spinning Fox?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their dedication to supporting our goals and helping us create products with impact was impressive.

Are there any areas for improvement or something Spinning Fox could have done differently?

Not for this engagement.

BACKGROUND

Please describe your company and position.

I am the Senior Global Education Manager of AO Foundation

Describe what your company does in a single sentence.

Research and education in Orthopaedic Surgery

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Spinning Fox to accomplish?

• Build a flexible platform foundation that can grow alongside your ambitious future plans
• Make complex medical information more accessible through intuitive design
• Transform the current interface into a modern, professional design that reflects AO's position as a leader in surgical education
• Create an inclusive platform through WCAG 2.1 compliance, ensuring accessibility for all users
• Bring the core features - particularly learning, quizzes, and the innovative AI Tutor - to the forefront

SOLUTION

How did you find Spinning Fox?

Online Search

Why did you select Spinning Fox over others?

• Great culture fit
• Very professional

How many teammates from Spinning Fox were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Redesign of the AO Companion app's UX

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

New UX

New design guidelines

Design assets

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The Spinning Fox team was very responsive and flexible. Project management from their side was proactive and professional. All items were delivered on time. In addition, they responded flexibly to our evolving needs.

What was your primary form of communication with Spinning Fox?

Virtual Meeting

What did you find most impressive or unique about this company?

Great identification with our projet; much thought went into the solution design. Very professional project management. Easy to work with.

Are there any areas for improvement or something Spinning Fox could have done differently?

 None

BACKGROUND

Please describe your company and position.

I am the Director of Place Dynamix

Describe what your company does in a single sentence.

Environmental Planning and Design Services

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Spinning Fox to accomplish?

• Redevelop tired web site
• Develop new brand identity

SOLUTION

How did you find Spinning Fox?

• Referral

Why did you select Spinning Fox over others?

• High ratings
• Great culture fit
• Referred to me

How many teammates from Spinning Fox were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Evaluate existing web site, agree and refine web site and social media objectives, develop brand strategy, graphic items, refine and develop content with senior staff, coordinate and link email, cloud storage and other company wide IT, Implement, launch and manage wed site and associated domains, email and cloud subscriptions

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Internal team consensus

• achieved New brand 'fit'
• achieved New brand items rolled out
• achieved Consistent and improved quality across graphic assets
• achieved All content sign off and site launch including full integration with social media and other IT modes
• achieved. Site security and access
• delivered Client customer satisfaction feedback
• excellent Glitch free operation and client side management

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Timely and thoughtful responses to our needs including managing and guiding our staff through a complex and contested branding process, selection of imagery and brand messaging. They had a very patient and professional approach walking us through the development process.

What was your primary form of communication with Spinning Fox?

• Virtual Meeting

What did you find most impressive or unique about this company?

Thoughtful yet innovative approach highly responsive to client needs, strengths and weaknesses.

Are there any areas for improvement or something Spinning Fox could have done differently?

Very satisfied with the service and end product.

BACKGROUND

Please describe your company and position.

I am the Co Founder of Budio LTD

Describe what your company does in a single sentence.

iOS development

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Spinning Fox to accomplish?

• Ideas and create an iOS prototype

SOLUTION

How did you find Spinning Fox?

Online Search

Why did you select Spinning Fox over others?

• Pricing fit our budget
• Company values aligned

How many teammates from Spinning Fox were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Spinning Fox were tasked with creating a user flow and wireframe prototype for an iOS app (b2c).

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Having a semi polished prototype was important and could demonstrate the intention, flow and benefits of the service.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Spinning Fox worked to a very challenging timeline and delivered at every stage. Great communication, ideation and listened intently to our thoughts and feedback.

What was your primary form of communication with Spinning Fox?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The prototype Spinning Fox produced exceeded our expectations and was great to work with.

Are there any areas for improvement or something Spinning Fox could have done differently?

Scope of build cost could have been delivered earlier, but I understand that without the investigative work this isn’t always possible

BACKGROUND

Please describe your company and position.

I am the Department Head of SANS Institute.

Describe what your company does in a single sentence.

SANS Institute provides high-quality training, certifications, scholarship academies, degree programs, cyber ranges, and resources to meet the needs of every cyber professional.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Spinning Fox to accomplish?

• Provide UX and Product Design Services
• Engineer and Design A Mobile App
• Customer journey mapped for enterprise customers

SOLUTION

How did you find Spinning Fox?

Referral

Why did you select Spinning Fox over others?

• High ratings
• Great culture fit
• Referred to me
• Company values aligned

How many teammates from Spinning Fox were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The SANS product engineering and marketing teams have successfully partnered with Spinning Fox over the past several years on a variety of high-impact student and enterprise customer solutions to elevate the training, certification, and purchase journeys of cyber professionals world-wide. Some highlights of this partnership include: 

• Research, development, and design of the SANS OnDemand mobile app 
• Elevated user experience for our online training platform focused on improving the student's journey from course registration through to completion 
• New user testing interface for cyber professionals looking to achieve GIAC certifications 
• A design library built with accessible components in FIGMA used by developers and designers across the entire product portfolio

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Over the successful delivery of multiple research, design, and engineering projects, our students and enterprise customers have benefited from: 

• Accessible learning platforms and applications that are Section 508/Web Content Accessibility Guidelines (WCAG) compliant 
• Increased learner engagement, retention, and completion rates

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Work on all projects was delivered on time with quality. The Spinning Fox researchers, designers, and engineers integrated seamlessly with our product, engineering, and marketing teams to deliver best-in-class solutions to our users.

What was your primary form of communication with Spinning Fox?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Everyone on the Spinning Fox team is truly dedicated to their craft and passionate about user-centric design. An absolute pleasure to work with.

Are there any areas for improvement or something Spinning Fox could have done differently?

Geography limited the ability to meet in person with the product development team at SANS and with our customers on a regular basis. However, we all adjusted quite well to flexible working hours and used tools like Slack, Zoom, Qualtrics, and others to keep in close contact on a regular basis. Geography did not affect the quality of the work.

BACKGROUND

Please describe your company and position.

I am the Founder of a gaming app

Describe what your company does in a single sentence.

Peer to peer gaming app

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Spinning Fox to accomplish?

• Produce a version one of the app that can be used to prove the concept and all integrations work.

SOLUTION

How did you find Spinning Fox?

Referral

Why did you select Spinning Fox over others?

Referred to me

How many teammates from Spinning Fox were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Our partnership with Spinning Fox was instrumental in developing an MVP for our app, and formulating an effective market entry strategy. Here's an overview of the work and key deliverables we received from them: 

1. Product Ideation and Conceptualization: Spinning Fox collaborated closely with our team to brainstorm and refine the concept for the MVP. This involved extensive discussions to identify the core features and functionalities that would give our app a strong start in the market. 
2. Market Research: Spinning Fox conducted thorough market research to gain insights into the competitive landscape and user preferences within our target market. Their research provided valuable data that helped us understand market dynamics and opportunities. 
3. MVP Prototyping: Spinning Fox translated our ideas into tangible prototypes and wireframes. These visual representations allowed us to visualize the app's user interface and experience, ensuring alignment with our vision. 
4. MVP Development: Spinning Fox took the lead in developing our MVP. They ensured that the app was not only functional but also scalable, user-friendly, and compliant with industry best practices.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The measurable outcomes provide a comprehensive view of the project's progress and success, encompassing both technical development and market reception. By regularly evaluating these metrics, we can make informed decisions to refine the app's features and marketing strategies, ultimately leading to its successful launch and growth in the market.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Spinning Fox demonstrated an effective and responsive project management approach throughout our collaboration on the project. Here's an overview of their project management and how they addressed our needs: 

• Timely Deliverables: Spinning Fox consistently delivered project milestones and key deliverables on time or even ahead of schedule. Their adherence to timelines helped ensure the project's progress was on track, allowing us to meet important deadlines. 
• Clear Communication: Communication with Spinning Fox was transparent and efficient. They provided regular updates on project progress, milestones achieved, and any potential roadblocks. This open communication ensured that our team was well-informed at all stages of the project. 
• Adaptability: Spinning Fox demonstrated adaptability in responding to our evolving needs and priorities. As our project requirements shifted or new insights emerged, they were quick to adjust their approach and incorporate necessary changes. 
• User-Centric Approach: They consistently prioritized user feedback and needs throughout the project. Spinning Fox conducted user testing sessions, collected feedback, and integrated user-driven improvements into the app's development. This user-centric approach was invaluable in refining the MVP. 
• Issue Resolution: Any issues or challenges that arose during the project were addressed promptly and effectively. Spinning Fox took a proactive approach to resolve technical issues, ensuring the project stayed on course. 
• Resource Management: They efficiently managed project resources, ensuring that the allocated budget was used effectively. This included monitoring expenses, optimizing resource allocation, and providing cost-effective solutions. 
• Quality Assurance: Spinning Fox maintained a high standard of quality throughout the project. They conducted rigorous testing and quality assurance checks to identify and rectify any issues, ensuring a robust and reliable MVP.

What was your primary form of communication with Spinning Fox?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Spinning Fox's blend of creativity, adaptability, user-centricity, and technical excellence made them a standout partner. Their ability to navigate complex challenges with innovative solutions while maintaining a strong focus on user satisfaction was truly impressive and contributed significantly to the project's success.

Are there any areas for improvement or something Spinning Fox could have done differently?

N/A

BACKGROUND

Please describe your company and position.

I am the General Manager of Secure Impact

Describe what your company does in a single sentence.

Provides cyber security consultancy services which genuinely move the needle on an organisation's cyber maturity.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Spinning Fox to accomplish?

User experience design and user interface design plus build of a new website.

SOLUTION

How did you find Spinning Fox?

Referral

Why did you select Spinning Fox over others?

• High ratings
• Good value for cost
• Company values aligned

How many teammates from Spinning Fox were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Provision of a website which reflected our value provision

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Creation of a tangible website that acted as an information hub to showcase our own services and earned credibility.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They performed excellently from a project management perspective.

What was your primary form of communication with Spinning Fox?

Virtual Meeting

What did you find most impressive or unique about this company?

Ability to understand our value proposition and incorporate this into the design and end product.

Are there any areas for improvement or something Spinning Fox could have done differently?

There was nothing they needed to improve on.