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Specialty Answering Service is a national outsourcing provider for fast-growing small businesses and some of your favorite well-known brands.
 
With SAS’s 24-hour live coverage, you’ll never miss a call and customers will love you for it! Try out our service for free for two weeks, give our Sales Team a call at 888.532.4794 to get started! 

 

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  • Undisclosed
  • 10 - 49
  • Founded 1985
Average Review Rating
4.6
Total Reviews
40
Average Referral Rating
4.6 /5
Most Common Project Size
Less than $10,000

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    Highly Rated Similar Providers

    Overall Review Rating

    4.6
    • Quality

      3.7 /5
    • Schedule

      3.6 /5
    • Cost

      3.6 /5
    • Willing to Refer

      4.6 /5
    See all 40 Reviews
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    Call Center Services for Fence Installation Company

    • Call Center Services
    • Less than $10,000
    • Nov. 2023 - Ongoing
    5.0
    Quality
    4.5
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0
    "They provided excellent service, and I highly recommend them."
    Dec 20, 2023

    Specialty Answering Service has been hired by a fence installation company to provide call center services. The team is tasked with answering all inbound calls.

    Call Center Services for Wellness Company

    • Call Center Services Content Marketing Transcription
    • Confidential
    • May - June 2023
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "They adhered to the established timelines and were flexible in terms of scheduling."

    Jun 28, 2023

    Specialty Answering Service provided call center support for a wellness company. Their tasks included setting up a script and producing content for scheduling returning customers, among other tasks.

    Call Center Services for Health Insurance Broker

    • Call Center Services Financial Advising & Planning Insurance Services & Brokers
    • Less than $10,000
    • Jan. 2022 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    4.5
    Cost
    5.0
    Willing to Refer
    5.0

    "Specialty Answering Service answers calls in a very professional manner."

    May 22, 2023

    Specialty Answering Service provides call center services for a healthcare insurance broker. The team is in charge of answering phone calls, setting appointments, and monitoring the client's account status.

    Call Center Services for Exterior Remodeling Company

    • Customer Service Outsourcing
    • Less than $10,000
    • Jan. 2014 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "They were great."

    Apr 28, 2023

    Specialty Answering Service provides after-hours call center services for an exterior remodeling company. The team is responsible for answering phone calls during non-business hours.

    Call Center Services for Writing Services Company

    • Call Center Services
    • Confidential
    • Mar. 2023 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    4.5
    Willing to Refer
    5.0

    "The team is attentive and can consistently resolve technical inquiries and issues."

    Apr 11, 2023

    A professional writing company hired Specialty Answering Service for their call center services. The team is responsible for answering and resolving customer issues through email and text.

    Call Center Services for Financial Services Company

    • Call Center Services
    • Less than $10,000
    • Sep. 2022 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "They've exceeded my expectations."

    Sep 27, 2022

    Specialty Answering Service provides ongoing call center services for a financial services firm. Their main task is to handle incoming and outgoing calls on a regular basis.

    After-Hours Answering Service for Trucking Company

    • Call Center Services
    • Less than $10,000
    • Jan. 2020 - Ongoing
    3.5
    Quality
    3.5
    Schedule
    3.5
    Cost
    2.5
    Willing to Refer
    1.5

    "They have been great even when we needed to change the script or change persons on the after-hour call list."

    Dec 29, 2020

    Specialty Answering Service provides after-hours call center services for a trucking company. The team works on answering emergency calls from drivers after business hours. 

    After-Hours Call Services for Property Management Co.

    • Call Center Services
    • Less than $10,000
    • Oct. - Jan. 2020
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "They were friendly and helpful in answering our questions."

    Oct 2, 2020

    Specialty Answering Service identified and resolved call routing issues for a multi-tenant commercial real estate company.

    Answering Service for Property Management Company

    • AR/VR Development
    • Less than $10,000
    • June 2020 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "Their customer service and their abilities stood out."

    Jul 23, 2020

    Specialty Answering Service offers after-hours call answering services for a property management company.

    Answering & Calendar Services for Law Firm

    • IT Staff Augmentation
    • Less than $10,000
    • Jan. 2018 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "SAS has brought a tremendous amount of value to my business."

    Apr 10, 2020

    A law firm hired Specialty Answering Services to answer phones. They provide answering and calendaring services.

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