Spaceboat

BACKGROUND

Please describe your company and position.

I am the Founder & Lead Consultant of Spark Access

Describe what your company does in a single sentence.

Spark Access is an accessibility and disability inclusion consulting hub for the mobility industry, driving for equity for people with disabilities across smart cities, autonomous vehicles, and electric vehicles and infrastructure.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Spaceboat to accomplish?

• Website development
• Blog format
• Customer engagement portal

SOLUTION

How did you find Spaceboat?

Referral

Why did you select Spaceboat over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Company values aligned

How many teammates from Spaceboat were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Spaceboat worked with me to develop an accessible website that could help me engage with customers. With a quick turnaround for my business launch, Stephen was professional and open to fast changes through the process. The key deliverables were a clean and clear explanation of my business, Spark Access, with a section to tell stories and learning through a blog format, and a way for customers to reach out to me for services.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

I needed a draft website by early October, which was delivered, and a full launch date for a conference I was attending, which was also met.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Spaceboat was very responsive over email, text, and open to meeting with short notice as revisions were made. All items were delivered on time.

What was your primary form of communication with Spaceboat?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Spaceboat's philosophy of making web development easy and intuitive, to get started, but ultimately help put the keys in my hand for my business. The light and kind hearted nature of Steve from Spaceboat was also relaxing and easy to work with.

Are there any areas for improvement or something Spaceboat could have done differently?

I was incredibly happy with Spaceboat's services.

BACKGROUND

Introduce your business and what you do there.

I’m the former director of operations of an energy technology nonprofit.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Spaceboat?

We needed someone to provide us with technical management for the platforms we had developed.

SOLUTION

What was the scope of their involvement?

Spaceboat’s main focus is providing managed IT solutions, namely around app administration, server administration, general backend work, and database management. They also provide some development work for features that are requested.

Additionally, they’re also utilizing AWS for the organization’s ecosystem.

What is the team composition?

I mainly interfaced with Stephen (Founder & Lead Developer) when I was still working there.

How did you come to work with Spaceboat?

I’ve known Stephen for a while as we’ve worked together on several projects in the past.

What is the status of this engagement?

The partnership started in September 2019, and I believe it’s still ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

With a program involving a lot of government contracts, I’ve never experienced any kind of service interruption or major issues that came up in the time frame — the quality was great as they really tightened up our processes to make sure everything ran smoothly.

How did Spaceboat perform from a project management standpoint?

We had an open communication style and they were very responsive throughout. I had weekly meetings with them and they would manage and track everything they were working on through a project management tool.

What did you find most impressive about them?

What I liked about working with them was their ability to diversify the scale of their services, specifically for in-house technology projects.

It was difficult for me to find providers that could work in this space, but I had a great experience with their cost-effective approach.

Are there any areas they could improve?

I can’t think of anything they need to improve on because I was 100% satisfied with the partnership.

Do you have any advice for potential customers?

I don’t have any specific advice, just that I wish more people would have the opportunity to talk to them in the future.