Spaceboat

BACKGROUND

Introduce your business and what you do there.

I’m the former director of operations of an energy technology nonprofit.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Spaceboat?

We needed someone to provide us with technical management for the platforms we had developed.

SOLUTION

What was the scope of their involvement?

Spaceboat’s main focus is providing managed IT solutions, namely around app administration, server administration, general backend work, and database management. They also provide some development work for features that are requested.

Additionally, they’re also utilizing AWS for the organization’s ecosystem.

What is the team composition?

I mainly interfaced with Stephen (Founder & Lead Developer) when I was still working there.

How did you come to work with Spaceboat?

I’ve known Stephen for a while as we’ve worked together on several projects in the past.

What is the status of this engagement?

The partnership started in September 2019, and I believe it’s still ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

With a program involving a lot of government contracts, I’ve never experienced any kind of service interruption or major issues that came up in the time frame — the quality was great as they really tightened up our processes to make sure everything ran smoothly.

How did Spaceboat perform from a project management standpoint?

We had an open communication style and they were very responsive throughout. I had weekly meetings with them and they would manage and track everything they were working on through a project management tool.

What did you find most impressive about them?

What I liked about working with them was their ability to diversify the scale of their services, specifically for in-house technology projects.

It was difficult for me to find providers that could work in this space, but I had a great experience with their cost-effective approach.

Are there any areas they could improve?

I can’t think of anything they need to improve on because I was 100% satisfied with the partnership.

Do you have any advice for potential customers?

I don’t have any specific advice, just that I wish more people would have the opportunity to talk to them in the future.