South Made

BACKGROUND

Please describe your company and position.

 I am the General Manager of a hospitality & leisure company 

Describe what your company does in a single sentence.

We are a local brewery/restaurant

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire South Made to accomplish?

• Social media, google, FB, and website optimization
• Grow our social media following
• Completely redesign our website

SOLUTION

How did you find South Made?

• Online Search
• Referral

Why did you select South Made over others?

• High ratings
• Close to my geographic location
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from South Made were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• They redesign my website, I had a very basic website before through Wix so they kept the browser and they redesigned the rest. 
• They managed my social media pages (FB adn Instagram) as well as optimized those.
• They optomized my Google page as well as posted weekly updates and any events, they also responded to reviews for my business. 
• They provided professional photography and video creation.
  
  

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Became the top in searches on google
• Our insights sky rocketed when we reviewed our audit 
• Our website was designed seemlessly and beautifully 
• People came into our store front saying they saw/heard about us on social media

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They delivered everythign on time and took care of all of our needs

What was your primary form of communication with South Made?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They were extremely creative. We see a lot of companies that just copy trends. They did not do this they branded us perfectly and ran with it. We are now a known brand and largly thank this company for it. 

Are there any areas for improvement or something South Made could have done differently?

No

BACKGROUND

Please describe your company and your position there.

I am a candidate for mayor of Knoxville, Tennessee.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire South Made?

I hired them to build my campaign website and perform social media management.

What were your goals for this project?

I wanted to build a solid brand and a quality website.

SOLUTION

How did you select this vendor?

I chose South Made based on a recommendation.

Can you go into detail about the services they provided and the scope of the project?

They designed and developed our website and social media pages. They also performed social media management.

What was the team composition?

I believe we worked with most of the staff at South Made.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

We have received many genuine comments praising the quality of their work.

How was project management arranged and how effective was it?

South Made’s leadership team was effective at managing the project. They could not have been more helpful in meeting deadlines.

What did you find most impressive about this company?

Their team was extremely responsive and delivered excellent work.

Are there any areas where they can improve?

No, I don’t think they have any weaknesses.