sourctek

BACKGROUND

Please describe your company and position.

I am the Vice President of Software Ambassador

Describe what your company does in a single sentence.

Saas & software company

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire sourctek to accomplish?

• The candidate capabilities from Sourctek have been top-notch — they are seamless members of our overall team.

SOLUTION

How did you find sourctek?

Online Search

Why did you select sourctek over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

What was the size of sourctek’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Sourctek has successfully resolved code issues and refactored the entire system, allowing the client to focus on their customer issues and grow their business. The team collaborates through Trello, Jira, Google Meet, and Slack, keeping everyone updated and maintaining the project's direction.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Sourctek has augmented a SaaS company's technical team to analyze, refactor, and maintain their aging software infrastructure. They help unearth all deprecated services and code and fix bugs and security issues.

What was your primary form of communication with sourctek?

Virtual Meeting

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We started with Trello and moved to Jira for project management. All team members, including those from Sourctek, participate in this. Conversations are held via Google Meet and chatting is done on Slack. 

Both Guillermo and Juan have kept me updated with their status and left little to chance or surprise. Standup has been a key meeting in keeping so many moving parts on track and going in the same direction and Sourctek team members have participated enthusiastically.

What did you find most impressive or unique about this company?

The candidate capabilities from sourctek have been top-notch. — they are seamless members of our overall team. Also, communication has been quick so all issues have been resolved without delay

Are there any areas for improvement or something sourctek could have done differently?

A web portal to show our contractors and any information about them would be helpful. We have a contractor through another agency as well and their web app is not very good but it is a useful tool for checking information without having to send emails or record it in our own documentation.

BACKGROUND

Please describe your company and position.

I am the VP of (a/an) Software

Describe what your company does in a single sentence.

we are SaaS Company

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire sourctek to accomplish?

"The candidate capabilities from Sourctek have been top-notch — they are seamless members of our overall team."

SOLUTION

How did you find sourctek?

Referral

Why did you select sourctek over others?

Good value for cost

What was the size of sourctek’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Sourctek has augmented a SaaS company's technical team to analyze, refactor, and maintain their aging software infrastructure. They help unearth all deprecated services and code and fix bugs and security issues.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Analyze and maintain acquired aging software infrastructure and begin to refactor it into something modern and feature-rich.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Sourctek has successfully resolved code issues and refactored the entire system, allowing the client to focus on their customer issues and grow their business. The team collaborates through Trello, Jira, Google Meet, and Slack, keeping everyone updated and maintaining the project's direction.

What was your primary form of communication with sourctek?

Virtual Meeting

What did you find most impressive or unique about this company?

Their communication was quick, so all issues were resolved without delay.

Are there any areas for improvement or something sourctek could have done differently?

A web portal to show our contractors and any information about them would be helpful. We have a contractor through another agency as well and their web app is not very good but it is a useful tool for checking information without having to send emails or record it in our own documentation.