Solvant IT Software House

BACKGROUND

Please describe your company and position.

I am the Stolarz of ARTOP

Describe what your company does in a single sentence.

Specializes in the production of stairs and interior and exterior doors.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Solvant IT Software House to accomplish?

• Refresh an outdated website.
• Highlight the company's projects and offerings.
• Optimize the website for search engines, connect analytics.

SOLUTION

How did you find Solvant IT Software House?

Referral

Why did you select Solvant IT Software House over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from Solvant IT Software House were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The company began by listening to my needs. After just two days, I received three website designs tailored to my specifications – each with a slightly different style, but all perfectly showcasing my craft. I wanted a new, solid website instead of an old, outdated one. They focused on ensuring my projects were clearly visible and my offerings were clear. They also ensured the site worked seamlessly on mobile devices and was easy to find in search engines. 
After a dozen or so days, I received a new, professional website with a clear gallery of projects and a clear offer. Most importantly, thanks to seemingly simple website optimization and SEO adjustments for the local market, the site ranked much higher on Google (jumping from position 12 to position two), which resulted in significantly more calls and customers. In short, I finally have a website that works and is generating me tangible profits.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Increase in the number of inquiries/calls from new customers.

Within a few days of launching the website, I noticed a significant increase in the number of calls. Previously, I received about 5-6 calls per month, now it's 4-5 per week.

A huge improvement in search engine visibility.
Before the project, my website consistently ranked on the second page of Google searches. Currently, when searching for phrases like "Doors and Stairs Chodzież," "Doors Chodzież," or "Stairs Chodzież," it appears in positions 1-3—on the first page.

• Improving the company's image.

-Several regular clients have told me that "I finally have a decent website." Although it's not a number, I think it translates into greater trust. After all, if a website is professionally designed, the services the company offers must be as well :).

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Collaboration with Solvant went really smoothly. As I mentioned earlier, the first graphic designs were delivered to me just a few days after our initial conversation.
All assumptions and agreements were met, and the deadlines they gave me for each stage were always met – as someone who values ​​punctuality, this was very important to me. I received regular updates from them; I didn't have to call to ask what was happening. They responded promptly, showed me their progress, and asked for my opinion. 

When I had any comments about the graphic design or requested changes to the text in the proposal, they always quickly corrected them. They also recommended better solutions, explaining why, which was helpful. They had no problem fine-tuning anything if I saw a need. I didn't feel like I was treated like "one of many," but rather as an important client.

What was your primary form of communication with Solvant IT Software House?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed me most about this company was that they truly understood my industry and my needs, even though they themselves do completely different things. I didn't have to explain to them how important detail is in carpentry or that customers "buy with their eyes" when they see projects.

Are there any areas for improvement or something Solvant IT Software House could have done differently?

The entire collaboration was very successful and I am truly pleased with the results.