AI-Native Product Engineering for B2B SaaS & Enterprise
SoluteLabs is an AI-native product engineering studio. We design, build and ship intelligent products, including voice agents, conversational AI, RAG systems and agentic workflows, alongside the full-stack web and mobile engineering that makes them work in production.
Over the past three years we rebuilt our stack and delivery process around it, so our teams use agents and automation in their daily work to ship faster and at a lower cost than traditional development shops. In 12+ years and 150+ delivered projects, we've:
Helped the world's third-largest ship management company with its digital transformation
Modernized legacy systems and built mental health apps for the world's fifth-largest pharma company
Built two products from scratch for a media SaaS unicorn
Built MVPs that helped 20+ startups raise funding
What we build
Voice AI agents for intake, booking, sales and support, with human escalation, guardrails and analytics
Conversational AI and RAG assistants grounded in your data
Agentic workflows that automate sales, operations and internal processes, integrated with HubSpot, Salesforce, Google Workspace and Notion
AI-native SaaS products, taken from MVP to scale
App modernisation, including taking over and stabilising codebases from previous vendors
Partnerships: ElevenLabs Solutions Partner, Google Cloud Partner, Sanity Agency Partner.
We work mainly with B2B SaaS and enterprise teams in the US and Australia. We're a Delaware-incorporated company, and our engineering hub is in Ahmedabad, India. Clients work directly with our founders: Karan Shah (CEO) and Prakash Donga (CTO) stay involved from scoping through delivery.
Clients appreciate SoluteLabs for their competitive pricing and strong value for cost. Projects range from $5,900 to $500,000, with many noting that they receive high-quality work at a reasonable price, often exceeding expectations in delivery speed and responsiveness.
Clients appreciate SoluteLabs' use of modern technologies and tools for development, project management, and communication, such as Slack, Trello, and various programming frameworks. This has contributed to efficient project workflows and successful outcomes.
Challenges with Requirement Gathering and Initial Delays
A few clients noted initial delays in project timelines, often due to challenges in requirement gathering and understanding project scope. SoluteLabs is encouraged to improve their initial planning stages to avoid such delays.
Expertise in Complex Software Development
SoluteLabs has demonstrated proficiency in developing complex software solutions, including custom web and mobile applications. Clients appreciated their ability to handle intricate projects involving AI, machine learning, and algorithmic capabilities, delivering high-quality results.
Flexibility and Adaptability to Client Needs
SoluteLabs is recognized for their flexibility and willingness to adapt to changing client needs, often accommodating new ideas and features seamlessly. This adaptability has been crucial for clients working in dynamic industries and startups.
High-Quality Deliverables and Technical Proficiency
The technical proficiency of SoluteLabs' team is frequently highlighted, with clients reporting high-quality deliverables that meet or exceed expectations. Their expertise in various technologies and frameworks is a standout feature.
Personalized Client Engagement and Support
SoluteLabs is commended for their personalized approach to client engagement, with senior management often involved in projects. This hands-on involvement has fostered strong client relationships and trust in their services.
"They brainstormed with the client to find the best way to meet the end objectives."
Aug 4, 2022
Director & Head of Product, Live History India
Anonymous
Arts, entertainment & music
India
11-50 Employees
Online Review
A digital platform hired SoluteLabs to develop an engaging web app for their content and products. They also built a backend that enabled the client to manage their content, user accounts, and subscriptions.
SoluteLabs delivered the new digital platform on time. The web app boasted great platform speed, customer journeys, and overall experience. Moreover, the client lauded the vendor's great project management and willingness to work with their team in finding the best way to meet their objectives.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I'm a Director and product head at Live history India and we are a content + commerce platform helping people discover the rich stories that make India and be able to purchase products hand made by local communities around India
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire SoluteLabs, and what were your goals?
While we had a rich inventory of stories and products for the audience our digital platform where customer's could experience the same was not up to the mark. This resulted in us not being able to engage our users the way we would like to. We partnered with Solute labs it hep build a new digital platform which could deliver our stories and products to users in an engaging and impactful manner
SOLUTION
How did you select this vendor and what were the deciding factors?
We had heard of Solute Labs and when we spoke to them we recognised that they were genuinely excited with what we were doing and were thinking new solutions and designs to help get more customer. Their deep level of engagement and thinking was a key factor in choosing to partner with Solute Labs
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
We were to create a new website and a backend system. The site was to help deliver the stories and products to users while the platforms and backend allowed us to host the stories and manage customer accounts, subscriptions and more
How many people from the vendor's team worked with you, and what were their positions?
There were about 5 people who were on the team including backend/frontend and project managers. This was being supervised at Solute by their senior team
RESULTS & FEEDBACK
Can you share any measurable outcomes of the project or general feedback about the deliverables?
We launched the program on time and the customer journeys, platform speed and overall experience was great
Describe their project management style, including communication tools and timeliness.
Great project management and the team was always available
What did you find most impressive or unique about this company?
They brainstormed with the client to find the best way to meet the end objectives.
Are there any areas for improvement or something they could have done differently?
There were times when the costing mechanism was not very clear but the team was helpful in explaining what was needed
RATINGS
5.0
Quality
5.0
Service & Deliverables
"Solute is a thinking team that partners with you to ensure end objectives are met"
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Backend Admin Development for Fitness App
Mobile App Development
NodeJSMobile CommerceHealth & Wellness Mobile App Development
Less than $10,000
May - June 2016
5.0
Quality
5.0
Schedule
5.0
Cost
4.0
Willing to Refer
5.0
"Solute TechnoLabs was always flexible in accommodating our ideas."
Jul 12, 2017
Digital Project Manager, IT Company
Anonymous
Verified
Information technology
Luxembourg
51-200 Employees
Phone Interview
Verified
Solute TechnoLabs created a complete backend system for a sports-training mobile solution, integrating the existing product database to support in-app purchase monitoring and simplify future iterations.
Through Solute TechnoLabs’ proactive assistance, the app will launch next week after completing testing. The team’s consistent communication, technical proficiency, and adaptability kept the project on track and within budget.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Please describe your organization.
We are working with a startup company that’s developing a mobile app. I’m responsible for the communication and implementation of new solutions in terms of sales monitoring and marketing for the app.
OPPORTUNITY / CHALLENGE
What business challenge were you trying to address with Solute TechnoLabs?
Our company is developing a sports mobile application based on interactions between training coaches and trainees. The coaches can offer services, diet advice, and recipes to their followers. We needed Solute TechnoLabs to help us with the backend as far as monitoring purchases made on the application.
SOLUTION
Please describe the scope of their involvement in greater detail.
Solute TechnoLabs created the backend of our app and made it accessible through mobile and laptop. This backend lets us monitor the list of clients, purchases, and registered coaches. We had a database that was built in Node.js. Solute TechnoLabs perfectly understood how the database worked and interfaced with different tables. I specified which tables they needed to use to fetch the information, and they demonstrated great knowledge of this language. They could easily understand the information that needed to be displayed in the backend.
How did you come to work with Solute TechnoLabs?
One of the founders of our company previously worked with Solute TechnoLabs. We did not consider any other companies because we were satisfied with them.
Could you provide a sense of the size of this initiative in financial terms?
We’ve spent about €5,000 [$5,900].
What is the status of this engagement?
We worked together on this project from May to June 2016.
RESULTS & FEEDBACK
Could you share any statistics or metrics from this engagement?
The mobile application has not been launched yet. We haven’t been able to test the backend, but we hope that the product will launch next week.
How did Solute TechnoLabs perform from a project management standpoint?
At first, I spoke with the team manager and then communicated directly with the developers. Every day, we had a Skype call and shared screens for 15–30 minutes. That was really helpful for us. Whenever we had some new features to add or encountered technical difficulties, they did always what they could to help us. The project was a success.
What distinguishes Solute TechnoLabs from other providers?
For this project, we really needed flexibility as far as features since we are working with a startup and always have new thoughts about the product. Solute TechnoLabs was always flexible in accommodating our ideas.
Is there anything Solute TechnoLabs could have improved or done differently?
No, I have nothing to add.
RATINGS
5.0
Quality
5.0
Service & Deliverables
"I can’t think of any failures."
Schedule
5.0
On time / deadlines
Cost
4.0
Value / within estimates
"We have limited resources, but they didn’t stretch our budget."
Willing to Refer
5.0
NPS
Web Dev for Venture Capital Firm
Custom Software DevelopmentMicroservices Architecture ServicesWeb Development
Amazon Application Development FrameworkNextJSMicroservices ConsultingMicroservices Migration
Confidential
Oct. 2024 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"The talent of engineers and team was great."
Nov 18, 2024
Co-Founder, Venture Capital Firm
Niraj Shah
Verified
Financial services
Chicago, Illinois
1-10 Employees
Online Review
Verified
A venture capital firm hired SoluteLabs to develop a website. The team has also created a reference architecture for a data management layer that leverages cloud infrastructure.
SoluteLabs has delivered a working website and a feature list of deliverables for the reference architecture. The team's project management has been excellent, and they have communicated effectively through emails, Slack, and video calls. They have also delivered on time, without any surprises.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Co-Founder of a venture capital firm.
Describe what your company does in a single sentence.
We are a seed-stage venture fund that invests primarily in companies that are backed by YC.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire SoluteLabs to accomplish?
Simple Website
Reference Architecture
SOLUTION
How did you find SoluteLabs?
Referral
Why did you select SoluteLabs over others?
Pricing fit our budget
Good value for cost
Referred to me
Worked with them Previously
How many teammates from SoluteLabs were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
A simple, modern, website and landing page for our firm.
A reference architecture for a data management layer that leverages cloud infrastructure and can support custom data pipelines to analyze investment prospects.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Working website. Feature list of deliverables for reference architecture. Both were managed over Slack + Video Conferencing calls.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Project management was great. We handled most interactions over emails / slack / or video conference calls. They made themselves available at convenient times for daily and weekly standups. They delivered on time and without surprises.
What was your primary form of communication with SoluteLabs?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
The talent of engineers and team was great. I felt comfortable letting them operate independently given how well the communication was working.
Are there any areas for improvement or something SoluteLabs could have done differently?
No. I am quite happy working with them.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Web Design & Development for Financial Services Company
Web DesignWeb Development
JavaScriptTypescriptReact
Confidential
Jan. 2022 - June 2024
4.0
Quality
4.0
Schedule
4.0
Cost
4.0
Willing to Refer
4.0
"We were impressed with their ability to add and remove contractors as needed for a variety of tasks."
Jun 26, 2024
Head of Product, Financial Services Company
Anonymous
Verified
Financial services
Virgin Islands (British)
1-10 Employees
Online Review
Verified
SoluteLabs provided frontend development support for a financial services company. They implemented specific sections of the client's site and handled various odd job improvements and fixes.
SoluteLabs executed their tasks accurately and delivered everything on time, making them a reliable partner. The team maintained effective communication through emails and virtual meetings. Above all, their ability to scale up or down depending on the client's needs made them easy to work with.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Head of Product of a financial services company
Describe what your company does in a single sentence.
Creates financial software
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire SoluteLabs to accomplish?
Help with extra workloads on frontend development
SOLUTION
How did you find SoluteLabs?
Referral
Why did you select SoluteLabs over others?
Pricing fit our budget
Good value for cost
Referred to me
How many teammates from SoluteLabs were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Specific sections of the site implemented. Various odd job improvements and fixes
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
We got several sections of our site rolled out with the help of Solute labs team.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
We did most of the project management, and assigned specific tasks to the contractors. The items assigned were done on time
What was your primary form of communication with SoluteLabs?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
We were impressed with their ability to add and remove contractors as needed for a variety of tasks
Are there any areas for improvement or something SoluteLabs could have done differently?
Better virtual meeting equipment for their employees. Lower quality mics made communication sometimes difficult
RATINGS
4.0
Quality
4.0
Service & Deliverables
Schedule
4.0
On time / deadlines
Cost
4.0
Value / within estimates
Willing to Refer
4.0
NPS
App Development for Software Development Company
Mobile App DevelopmentWeb Development
$10,000 to $49,999
Feb. - May 2021
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They all showed the desire to deliver the best product possible within the tight timelines."
Jun 8, 2021
Cricket Product Manager, Software Development Company
Andrew Jones
Verified
Gambling
London, England
51-200 Employees
Online Review
Verified
A software development company hired SoluteLabs to create an app. This platform was expected to avail for free from the market.
SoluteLabs successfully built an exquisite and functional app within tight deadlines. The team demonstrated competitive and effective communication to provide progress updates and feedback consistently. Their impeccable design skills, cost-efficiency, and credibility stood out in the workflow.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
Cricket Product Manager
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire SoluteLabs, and what were your goals?
Build a free to play cricket prediction game from the Indian market.
SOLUTION
How did you select SoluteLabs and what were the deciding factors?
Recommendation from a trusted old colleague who has used Solutelabs to build a subscription based website. First call was excellent, honest and engaging.
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
Front and back end development from written requirements and wireframes of website www.playkotc.com
How many people from the SoluteLabs team worked with you, and what were their positions?
Business Owners Product Manager Designers QA Developers
RESULTS & FEEDBACK
Can you share any measurable outcomes of the project or general feedback about the deliverables?
Delivered the product within very tight timelines to launch for the 2021 IPL and supported the product for the duration of the tournament.
Describe their project management style, including communication tools and timeliness.
Excellent verbal and written communication from all members of the team. Daily calls and communication via dedicated Slack channel. Communication included out of their regular working hours.
What did you find most impressive or unique about this company?
Genuine people littered through the company. They all showed the desire to deliver the best product possible within the tight timelines. Excellent value for money. Front end design skills were equally as good as back end designed.
Are there any areas for improvement or something they could have done differently?
Nothing, of course there are things that could be done differently but none of these things would be aimed at Solutelabs.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
"Already have recommended Solutelabs to others
Web Dev for Content Exchange Startup
Web Development
$10,000 to $49,999
Jan. 2015 - Jan. 2017
5.0
Quality
4.0
Schedule
4.0
Cost
4.5
Willing to Refer
5.0
"SoluteLabs’ quality of code stood out most to us."
May 7, 2019
Founder & CEO, ZKYON
Per Ljungwall
Verified
Other industries
Malmoe, Sweden
11-50 Employees
Online Review
Verified
SoluteLabs designed and developed the frontend for a content exchange platform. The team created a prototype and laid out the UI/UX. They used HTML5, CSS, and Java.
The platform launched and satisfied all requirements. Despite occasional miscommunication, SoluteLabs led a smooth workflow thanks to their multiple project managers, excellent communication, and top-notch code.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I’m the founder and CEO of Zkyon, a content exchange platform for blogger and vloggers.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire SoluteLabs?
We engaged SoluteLabs for design and frontend development services.
What were your goals for this project?
We wanted to create new values for the online media industry.
SOLUTION
How did you select this vendor?
SoluteLabs was recommended by another agency.
Describe the project and the services they provided in detail.
SoluteLabs built a prototype frontend and created the UI/UX and design. They used HTML5, CSS, and Java.
What was the team composition?
We worked with four people.
RESULTS & FEEDBACK
Can you share any information that demonstrates the impact that this project has had on your business?
The platform launched and was ultimately acquired in 2018 by a larger media group. We’re happy with the results of SoluteLabs’ work.
How was project management arranged and how effective was it?
A project manager in Sweden communicated with the project managers in India.
What did you find most impressive about this company?
SoluteLabs’ quality of code stood out most to us.
Are there any areas for improvement?
We sometimes had issues due to a language barrier.
RATINGS
5.0
Quality
4.0
Service & Deliverables
Schedule
4.0
On time / deadlines
Cost
4.5
Value / within estimates
Willing to Refer
5.0
NPS
Showing 21-26 of
26 Reviews
Voice Sales Agent
Deploy a HIPAA-ready voice intake & booking agent in 30 days. Streaming ASR (Whisper/Deepgram) + ElevenLabs TTS with policy-safe LLM/RAG, EHR/CRM integration, full transcripts & analytics, and human escalation.
Built for providers, payers, and healthtech.
Small
Single clinic or seed-stage healthtech
$25,000
/total
1 phone line (EN), intake + booking: 1 Line
Language: English
Phone numbers / concurrency: 1 DID, up to 2 concurrent calls
Knowledge base ingestion: Up to 300 docs/chunks
Integrations: HubSpot or Salesforce + Calendar
4
week
delivery
Medium
Multi-site provider or Series A–B healthtech
$55,000
/total
1 phone line (EN), intake + booking: Phone + Web chat
Language: English + 1
Phone numbers / concurrency: 2 DIDs, up to 5 concurrent calls
Knowledge base ingestion: Up to 1,000 docs/chunks
Integrations: +1 EHR/Scheduling or webhook
6
week
delivery
Large
Enterprise payer/provider or hospital network
$95,000
/total
1 phone line (EN), intake + booking: Phone + Web chat + SMS
Language: English + upto 3
Phone numbers / concurrency: 3+ DIDs, up to 10 concurrent calls
Knowledge base ingestion: Up to 3,000 docs/chunks
Integrations: +2 EHR/LOB systems + SSO
12
week
delivery
Features
Small
$25,000
/total
Medium
$55,000
/total
Large
$95,000
/total
1 phone line (EN), intake + booking
1 Line
Phone + Web chat
Phone + Web chat + SMS
Language
English
English + 1
English + upto 3
Phone numbers / concurrency
1 DID, up to 2 concurrent calls
2 DIDs, up to 5 concurrent calls
3+ DIDs, up to 10 concurrent calls
Knowledge base ingestion
Up to 300 docs/chunks
Up to 1,000 docs/chunks
Up to 3,000 docs/chunks
Integrations
HubSpot or Salesforce + Calendar
+1 EHR/Scheduling or webhook
+2 EHR/LOB systems + SSO
Guardrails & evals
PII/PHI redaction, fallback-to-human
Eval suite + red-team tests
Advanced evals, alerts & monitoring
Analytics
Call logs & transcripts
Dashboard (PostHog/Retool)
KPI board, SLA reporting
Deployment
Managed cloud
Managed cloud (VPC optional)
VPC/on-prem option + HA
Compliance
–
Small
$25,000
/total
1 phone line (EN), intake + booking
1 Line
Language
English
Phone numbers / concurrency
1 DID, up to 2 concurrent calls
Knowledge base ingestion
Up to 300 docs/chunks
Integrations
HubSpot or Salesforce + Calendar
Guardrails & evals
PII/PHI redaction, fallback-to-human
Analytics
Call logs & transcripts
Deployment
Managed cloud
Compliance
–
Medium
$55,000
/total
1 phone line (EN), intake + booking
Phone + Web chat
Language
English + 1
Phone numbers / concurrency
2 DIDs, up to 5 concurrent calls
Knowledge base ingestion
Up to 1,000 docs/chunks
Integrations
+1 EHR/Scheduling or webhook
Guardrails & evals
Eval suite + red-team tests
Analytics
Dashboard (PostHog/Retool)
Deployment
Managed cloud (VPC optional)
Compliance
Large
$95,000
/total
1 phone line (EN), intake + booking
Phone + Web chat + SMS
Language
English + upto 3
Phone numbers / concurrency
3+ DIDs, up to 10 concurrent calls
Knowledge base ingestion
Up to 3,000 docs/chunks
Integrations
+2 EHR/LOB systems + SSO
Guardrails & evals
Advanced evals, alerts & monitoring
Analytics
KPI board, SLA reporting
Deployment
VPC/on-prem option + HA
Compliance
Our Story
We are SoluteLabs: a decade-plus AI-native team with over 150 projects under our belt.
Over the past two years, we've rebuilt our tech stack and skills to be AI-native. Our multidisciplinary engineers, designers, and cloud experts specialize in AI‑native UX, RAG, agents, automation, and app modernization.
Our core values are Integrity, Agility, Empathy and Ownership
Meet the Team
Karan ShahCEO
An Engineer turned Founder, I'm a very hands-on product guy who has been building and shipping products for the last 15+ years.
I bring in the ability to look at a problem through the lens of Sales, Marketing, Design, AI, and Product Engineering
Prakash DongaCTO
Prakash is the techno-functional backbone of SoluteLabs, with 15+ years of turning bold ideas into beautifully engineered products.
Premier Verified means Clutch independently confirmed SoluteLabs is a legally registered business, has had its financial risk status checked (Creditsafe: Moderate Risk), and is backed by 25 verified client reviews averaging 4.7 stars.
If you’re not seeing exactly what you need here, send this company a custom message.
You can talk about your project needs, price, and timeline to get started on your project.
Get connected to see updates from SoluteLabs like new case studies, latest reviews, their latest masterpieces in their portfolio, delivered straight to you.