Sol.online Accounting and Bookkeeping

BACKGROUND

Please describe your company and position.

I am the Project manager of EVERGROUP

Describe what your company does in a single sentence.

We are a close-knit family of professionals and business team making the most out of modern and innovative technologies and financial software systems and tools to power the ideas of becoming more competitive, agile, and flexible. We build on trust everything what we do: on the trust in our people and on the trust in our clients. We develop the FinTech world for the people.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Sol.online Accounting and Bookkeeping to accomplish?

• Ensure tax compliance: We wanted expert guidance to stay compliant with UAE corporate tax and VAT regulations.
• Gain financial insights: We sought detailed reporting and analysis to improve cash flow management and overall financial decision-making.
• Streamline financial processes: We aimed to simplify and automate our accounting tasks, including invoicing and payroll management.

SOLUTION

How did you find Sol.online Accounting and Bookkeeping?

• Online Search
• Referral

Why did you select Sol.online Accounting and Bookkeeping over others?

• High ratings
• Pricing fit our budget
• Good value for cost

Describe the scope of work in detail. Please include a summary of key deliverables.

Sol.online provided comprehensive accounting and bookkeeping services, covering everything from daily transaction management to tax compliance. The scope included:

1. Full-service bookkeeping: Handling all financial records, including categorizing expenses, income tracking, and reconciling bank accounts.
2. Payroll processing: Managing payroll for our team, including generating payslips and compliance with the WPS system.
3. Tax services: Assisting with VAT filing, corporate tax registration (TRN), and ensuring all regulatory requirements were met.
4. Financial reporting: Generating detailed monthly financial statements, including balance sheets, profit and loss statements, and cash flow reports.

Their service was fully customized to fit our business needs, with ongoing support and real-time updates through their online platform.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

1. Improved efficiency: Our accounting processes became 40% faster, reducing the time spent on manual tasks like invoicing and payroll management.
2. Enhanced compliance: We achieved 100% accuracy in VAT and corporate tax filings, avoiding any fines or penalties.
3. Clear financial insights: With monthly financial reports, we gained real-time visibility into our cash flow, enabling better decision-making and strategic planning.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Sol.online’s project management was exceptional. They delivered the service promptly, consistently meeting agreed-upon deadlines for reports and filings. Their team was highly responsive, addressing any of our concerns quickly through their live chat and support channels. They provided regular updates, ensuring transparency throughout the project.

Their proactive approach in anticipating our needs made the entire process smooth and stress-free, offering accurate and detailed financial reports that met our expectations perfectly.

What was your primary form of communication with Sol.online Accounting and Bookkeeping?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out the most about Sol.online was their deep understanding of the UAE's tax and accounting regulations, paired with their ability to explain complex matters in simple terms. Their platform was incredibly user-friendly, allowing us to easily manage our financial tasks online.

The combination of personalized support and cutting-edge technology made their service both efficient and approachable, which is rare in the accounting industry. They exceeded our expectations in terms of service, communication, and results, making them a valuable partner for our financial management.

Are there any areas for improvement or something Sol.online Accounting and Bookkeeping could have done differently?

While Sol.online provided excellent service overall, one area for improvement could be the expansion of their platform’s integration with additional third-party tools, such as CRMs or specialized business software. This would streamline processes even further for businesses using multiple systems. Otherwise, their core services and responsiveness were top-notch.

BACKGROUND

Please describe your company and position.

I am the Technical Assistant of Wu Tech

Describe what your company does in a single sentence.

We develop cloud and in - house micro services platforms for low/ no - code IT Development in the financial sector. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Sol.online Accounting and Bookkeeping to accomplish?

• We needed renew our license stay updated with new regulatory requirements, ensure proper tax calculation and filling and needed reliable, on going support from someone who manage our book keeping and whomever we trust.

SOLUTION

How did you find Sol.online Accounting and Bookkeeping?

Referral

Why did you select Sol.online Accounting and Bookkeeping over others?

High ratings

How many teammates from Sol.online Accounting and Bookkeeping were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

At the start, Sol.online identified what was needed for our business and explained why. We outlined a plan and set clear deadlines for tasks. For about a year now, their accountant has been handling our bookkeeping while we focus on other tasks. They prepare invoices, generate necessary reports, calculate taxes, and file the reports with government. We've had no complaints—it's a relief to hand over this responsibility and not worry about it.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We received full-service accounting. Over the course of our work with them, we haven't received any warnings, citations, or fines from tax authorities. Moreover, with clear financial reports, we identified growth opportunities and optimized expenses by 10%, thanks to eliminating duplicate other service costs and improving the management of business trips. 

We also streamlined employee-related processes by automating corporate expense tracking. Now, we have a process for employee expense management.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

From the very start, they provided a clear breakdown of the tasks needed to manage our accounting. It was clear what had to be done and when. We appreciate their availability—our personal manager, Natalie, is always reachable via Telegram. Reports are always filed on time, and we get responses to our inquiries within an hour. They explain everything patiently, which is valuable considering the complexity of the issues.

What was your primary form of communication with Sol.online Accounting and Bookkeeping?

• In-Person Meeting
• Virtual Meeting

What did you find most impressive or unique about this company?

Their availability. They’re always reachable for our questions and explain everything clearly.
It takes patience and resources to do th

Are there any areas for improvement or something Sol.online Accounting and Bookkeeping could have done differently?

We wish they could retrieve data directly from the bank by integrating with it. Due to confidentiality policies, we can't provide all the necessary access, but we’d like them to set up an integration. We've already discussed this with them, and a solution is in progress. Once this is implemented, Sol will be perfect for us.