Softaken Software Reviews (1), Pricing, Services & Verified Ratings

Other IT Consulting and SI
Confidential
August 2024

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 4.5

"The support was quick, and the chat between us was clearly done."

Sep 3, 2024

Emailing Officer, Stratabiz

James Marconi

Other industries
Califon, New Jersey
11-50 Employees
Online Review

Softaken Software provided email recovery services for a third-party email management company. The team was hired to recover the client's emails after their Outlook mailbox was damaged due to a server failure.

Thanks to Softaken Software, the client's Outlook mailbox was successfully recovered. The service provider quickly provided support and responded to the client's needs. They also communicated clearly through email and messaging apps.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Emailing Officer of Stratabiz

Describe what your company does in a single sentence.

We manage third party emails

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Softaken Software to accomplish?

email recovery

SOLUTION

How did you find Softaken Software?

Online Search

Why did you select Softaken Software over others?

Pricing fit our budget
Good value for cost

Describe the scope of work in detail. Please include a summary of key deliverables.

Softaken Software provided great services as they helped to recover our client's emails in no time. Our Outlook mailbox was damaged because of some server failure. They save our back thanks a lot.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The Outlook mailbox got recovered.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, they works quick

What was your primary form of communication with Softaken Software?

Email or Messaging App

What did you find most impressive or unique about this company?

The support was quick, and the chat between us was clearly done.

Are there any areas for improvement or something Softaken Software could have done differently?

Don't think so.

RATINGS

5.0

Softaken Software