Branding Social Media Marketing
$50,000 to $199,999
Mar. 2020 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"We feel like we’re their only client even though they have several, and it feels good."

Feb 10, 2022

Owner, Dr. Michael Reed Clinic

Dr. Michael Reed

Other industries
1-10 Employees
Phone Interview
Verified

A cosmetics physician hired Social Media Omaha to provide social media marketing. Their efforts also include branding tasks and Google Ads management to increase the overall online presence of the client's clinic.

The client is satisfied with Social Media Omaha's reliable work and ability to increase their presence on social media and the internet. They lead an upfront process to ensure the month's content and have quick turnaround times to solve changes requests. The team also praises their personable approach.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the owner of a cosmetic gynecology clinic.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Social Media Omaha?

We needed innovative ideas to improve our online presence.

SOLUTION

What was the scope of their involvement?

Social Media Omaha has been doing branding and social media management tasks to grow my platforms. Their efforts involve Google Ads as well.

What is the team composition?

We’ve been working with Shane (Owner) and Connor (Account Manager) — they’re my main points of contact.

How did you come to work with Social Media Omaha?

I worked with them on previous projects, and since I had a successful partnership with them, I decided to reach back out to them, and they said they could handle the project, which they’ve proven themselves to be correct.

How much have you invested in them?

We’ve invested around $50,000 with them so far.

What is the status of this engagement?

We started working together in March 2020, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They’ve done everything I’ve asked, so I’ve received reliable branding. Also, we’ve increased our engagement and presence on Instagram and overall social media and website, which is amazing for us.

How did Social Media Omaha perform from a project management standpoint?

Their project management is good; they give me a month’s worth of content to post upfront, which I review, tweak, and schedule for posting. They also work fast and have quick turnaround times on the changes we request.

What did you find most impressive about them?

Their personable approach is outstanding; we feel like we’re their only client even though they have several, and it feels good.

Are there any areas they could improve?

I’d like faster turnaround times, but I know I’m not their only client!

Do you have any advice for potential customers?

Trust their process, believe in their experience, and know that you’ll be individualized in terms of the vision and plans you have for your brand.

RATINGS

5.0

Social Media Omaha

So Much More Than Social Media

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