SMG Creativos LLC

BACKGROUND

Please describe your company and position.

I am the Owner of Make My Day Gift

Describe what your company does in a single sentence.

MakeMyDay Gift is more than just a present—it's a thoughtful way to strengthen client relationships, appreciate employees, and elevate your brand. Whether you're celebrating milestones, recognizing achievements, or sending a simple thank-you, our curated gift collections are designed to leave a lasting impression. Customizable, high-quality, and always meaningful—MakeMyDay Gift helps your company stand out with every gesture.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire SMG Creativos LLC to accomplish?

• Develop a stronger brand identity
• Increase visibility across social media platforms
• Improve engagement with our audience
• Create consistent, high-quality content tailored to our business goals

SOLUTION

How did you find SMG Creativos LLC?

Referral

Why did you select SMG Creativos LLC over others?

• High ratings
• Close to my geographic location

How many teammates from SMG Creativos LLC were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

SMG Creativos LLC was engaged to execute a comprehensive digital marketing and creative strategy to enhance our brand visibility, audience engagement, and lead generation across multiple platforms.

The scope of work included the following areas:

1. Branding & Visual Identity
Brand refinement and design direction
Creation of brand assets (logos, icons, color palettes, typography)
Development of branded templates for consistent use across platforms

2. Social Media Management
Strategy and content planning for platforms including Instagram, Facebook, and TikTok
Creation and publishing of 5 static posts per week and 2 video reels per week
Community management: responding to comments, DMs, and engaging with the audience
Monthly performance reporting and analytics

3. Content Creation
Graphic design for posts, stories, ads, and promotional materials
Short-form video production for social and ad use
Photography editing and promotional visuals for products or services

4. Lead Generation & Tracking
Implementation of unique UTM links and promo codes
Campaign tracking through Meta Business Suite and Bitly tools
Optional Facebook Lead Ads setup and inquiry forms
Manual tracking of qualified leads via direct engagement

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our collaboration with SMG Creativos LLC delivered clear results:

Grew our social media following and improved engagement across all platforms
Generated qualified leads through strategic content and tracking
Enhanced brand visibility and consistency online
Delivered high-quality weekly content on time
Used monthly reports to guide ongoing improvements

Describe their project management. Did they deliver items on time? How did they respond to your needs?

SMG Creativos LLC demonstrated strong project management throughout our collaboration. They consistently delivered content and deliverables on time, met deadlines without issue, and maintained clear communication. They were highly responsive to our needs—quick to implement feedback, flexible with last-minute requests, and proactive in suggesting improvements. Their organized approach made the entire process smooth and efficient.

What was your primary form of communication with SMG Creativos LLC?

• In-Person Meeting
• Virtual Meeting

What did you find most impressive or unique about this company?

What impressed us most about SMG Creativos LLC was their ability to blend creativity with strategy. They didn’t just produce great content—they aligned every post, design, and campaign with our business goals. Their personalized attention, quick turnaround times, and deep understanding of digital marketing made them feel more like a partner than just a service provider. Their passion for helping brands grow truly sets them apart.

Are there any areas for improvement or something SMG Creativos LLC could have done differently?

Our experience with SMG Creativos LLC has been excellent from start to finish. Their dedication, creativity, and responsiveness exceeded expectations. They consistently brought fresh ideas to the table and were always focused on delivering value. We look forward to continuing our collaboration and building on the strong foundation they’ve helped us create.