Staffing & Back-Office Outsourcing for Digital Marketing Co
- Back Office Outsourcing Other Digital Marketing Staffing
- Confidential
- Feb. - Mar. 2025
"Smart Skill Staffing was very efficient."
- Advertising & marketing
- Edmonton, Alberta
- 11-50 Employees
- Online Review
Smart Skill Staffing provided staffing services for a digital marketing company. The team kept detailed records of all calls, chats, and emails for QA and collected feedback to monitor customer satisfaction.
Smart Skill Staffing's success metrics were the team's average handling time, response time, punctuality, and QA score. The team was very efficient and provided a remote staff after reaching out via email.