Sketch Development

BACKGROUND

Please describe your company and position.

I am the Senior Cyber Engineer of an energy & electricity provider.

Describe what your company does in a single sentence.

My company generates and transmits electricity.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Sketch Development to accomplish?

• Learning and Implementing Agile Project Management

SOLUTION

How did you find Sketch Development?

Referral

Why did you select Sketch Development over others?

• High ratings
• Close to my geographic location
• Great culture fit

How many teammates from Sketch Development were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Sketch provided training on the Agile and Scrum methodologies to help organize, visualize, and manage work. Once the training was complete, our Agile trainer sat in with us to help us build Agile ceremonies and best practices to ensure our Agile training would be useful and stand the test of time to maintain consistency in our work. The training and implementation focused on and delivered on  the following key areas:

• Increased customer satisfaction
• Improved Team Collaboration and Ownership
• Enhanced Flexibility and Adaptability
• Higher Quality Deliverables
• Better Risk Management
• Faster Delivery of Value
• Continuous Improvement and Learning
• Increased Transparency and Visibility
• Better Alignment with Business Goals

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Agile enabled incremental delivery, ensuring that stakeholders receive usable features earlier rather than waiting for a complete product at the end.
• Regular feedback loops and iterative releases allow for adjustments based on customer needs, leading to higher satisfaction.
• Agile encourages cross-functional teamwork, transparency, and shared responsibility, leading to higher engagement and accountability.
• Agile projects embrace changing requirements, allowing teams to pivot based on business or market changes without disrupting the entire project.
• Frequent iterations help identify and mitigate risks early, reducing the chances of costly failures late in the project.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They delivered items on time and James was very responsive to my needs, entertaining questions from me and our team.

What was your primary form of communication with Sketch Development?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I found their delivery methods and commitment to our success to be outstanding!

Are there any areas for improvement or something Sketch Development could have done differently?

None noted.