Sixzero Design

BACKGROUND

Please describe your company and position.

I am the Director of ONBOX Creative Inc.

Describe what your company does in a single sentence.

We are a brand and website design studio.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Sixzero Design to accomplish?

• UX Design
• Product Design
• App Design

SOLUTION

How did you find Sixzero Design?

Referral

Why did you select Sixzero Design over others?

• High ratings
• Close to my geographic location
• Great culture fit
• Referred to me
• Company values aligned

How many teammates from Sixzero Design were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

We partnered with Sixzero for UX design services for a client's eCommerce app. Our goal was to enhance the user experience, making our app more intuitive and engaging for customers. Sixzero made this process not only incredibly easy but enjoyable.

From the outset, the Sixzero team demonstrated a deep understanding of UX principles and best practices. They conducted thorough research and analysis to understand our users' needs and pain points, ensuring that every design decision was data-driven and user-centered. Their ability to translate complex requirements into seamless and user-friendly designs was truly impressive.

Throughout the project, Sixzero maintained excellent communication and collaboration. They were always open to feedback and made sure to keep us informed of progress at every stage. Their responsiveness and dedication to our project timeline ensured that the deliverables were on time and within budget.

The UX designs provided by Sixzero have significantly improved the usability and aesthetic appeal of our client's app. The user research they completed provided invaluable insights into the project and resulted in increased conversions, more time on app, and great feedback from customers.

Sixzero's approach and ability to solve complex design challenges made a significant impact on the project’s success. We will definitely be working with them in the future.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Increased conversions
• More time on app
• Increased engagement
• Increased positive app store reviews

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Sixzero Design was a joy to work with. They managed client expectations exceptionally well and delived items on time. They communicated well throughout the project and were very responsive to our needs.

What was your primary form of communication with Sixzero Design?

Virtual Meeting

What did you find most impressive or unique about this company?

• Attention to detail
• Focus on user research with actionable insights
• Great communication

Are there any areas for improvement or something Sixzero Design could have done differently?

None

BACKGROUND

Introduce your business and what you do there.

I’m the CEO and founder of a product and store locator platform. We’re a digital tool for shoppers to discover brands and stores nearby.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Sixzero Design?

We needed help with UX design for our app.

SOLUTION

What was the scope of their involvement?

Sixzero Design provided UX design to improve our existing mobile app, using Figma as the main tool.

What is the team composition?

We worked with two members of their team, including Nick (Founder) and a designer.

How did you come to work with Sixzero Design?

I found them online.

How much money have you invested in this partnership?

We spent $20,000 CAD (approximately $14,600 USD) with them on this project.

What is the status of this engagement?

We worked together from August–September 2022.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They significantly improved the functionality of our app.

How did Sixzero Design perform from a project management standpoint?

Communication was clear; we used Slack and had weekly meetings on Google Meet.

What did you find most impressive about them?

Their work was swift and efficient, and it was wonderful to work with them because they had a fantastic response to feedback. 

Are there any areas they could improve?

I didn’t think there was anything they could improve on.

Do you have any advice for potential customers?

Be prepared to share everything about your company in a clear and digestible way. We also committed to collecting information about other apps that were an inspiration for our product, and I recommend doing that as well.

BACKGROUND

Introduce your business and what you do there.

I’m the COO of Kinzoo. We create mobile products for kids. Right now, we have three products: Kinzoo Messenger, a messenger for kids; Kinzoo Adventures, where kids can create stories and videos; and Kinzoo Together, where kids can play games and read books on video calls.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Sixzero Design?

We had the opportunity to implement a new business model for the messenger product, so we wanted to explore the possibilities. Since it’s a business model for kids, there are too many regulations. For example, kids can’t make purchases alone; they need their parents’ approval. The challenge was creating a flow that could be intuitive and telling the parents how they could have that experience and provide more features to the kids.

SOLUTION

What was the scope of their involvement?

The scope of the project was pretty extensive. Sixzero had to create the business flow for kids and adults from beginning to end. They were responsible for everything from the investigation and user interview feedback to the whole updated design. We worked with the team for the entire process.

Sixzero did everything on Figma, and we used Notion for additional documentation, such as notes, workflows, and requirements. Additionally, they made suggestions for the colors, illustrations, iconography, and flow. We initially had the user personas ready.

What is the team composition?

We worked with Nick (Founder) and two designers under him.

How did you come to work with Sixzero Design?

We worked previously with Nick on the second version of Kinzoo; he was one of the designers. This year with the new project for Kinzoo we saw the opportunity to work with Nick again and that they could add lots of insights to the challenge.

How much have you invested with them?

We spent around $70,000 CAD (approximately $51,000 USD).

What is the status of this engagement?

We worked together from February–July 2022.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’re currently implementing the designs. One of them was to make the store more visible because it was hidden in the app. We decided to fix that, so we brought it up to the home screen where users could see it all the time. From the moment we released it, we had a 200% increase in the store and following for our channels. 

Moreover, Sixzero asked for the users’ feedback and worked on it right away, so everything they delivered was on point. They were also great in their response time. All in all, working with them was great.

How did Sixzero Design perform from a project management standpoint?

They were transparent with their workflow. Sixzero used a management system similar to Jira boards so we could see what they were working on and what they’d do next. We communicated through Slack and virtual meetings on Zoom.

What did you find most impressive about them?

Their customer service was outstanding. They were transparent and great at communicating. Overall, the quality of their work was impeccable, and they were always on top of the requirements.

Are there any areas they could improve?

No, nothing comes to my mind. They did a great job.

Do you have any advice for potential customers?

The most important thing is having the requirements ready. You should know what you want to implement instead of coming up with random ideas and expecting them to come up with the results for you. If you give the context and precise requirements to Sixzero, then they’ll do a fantastic job.

BACKGROUND

Please describe your company and position.

I am the Founder of Adventure Planet

Describe what your company does in a single sentence.

Get people outside with their friends

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Sixzero Design to accomplish?

• Create an easy to use MVP design
• Make the MVP enticing to use

SOLUTION

How did you find Sixzero Design?

Referral

Why did you select Sixzero Design over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Sixzero Design were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Design an MVP for AP

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

successful beta testing

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Everything was done well and on time and budget.

What was your primary form of communication with Sixzero Design?

Virtual Meeting

What did you find most impressive or unique about this company?

very good advice and guidance

Are there any areas for improvement or something Sixzero Design could have done differently?

have affiliated partners for other work