Off-Site Services

Please describe your company and your position there.

Designer, boutique digital marketing agency focused primarily in the financial services, publishing, and insurance industries.

For what projects/services did your company hire Off-Site Services?

Over the span of 5+ years, OSS has developed a myriad of websites for our agency ranging from simple stand-alone landing pages, to highly complex websites.

What were your goals for this project?

To design and deliver fully functional, ADA compliant websites and comprehensive CMS databases to a variety of agency clients.

How did you select this vendor?

n/a

Describe the project and the services they provided in detail.

OSS received design files, interpreted production documentation and successfully developed fully functional websites and CMS databases. Sites were developed from completed creative design files, or they created template pages based on provided IA and wireframes.

What was the team composition?

On the agency side, the team was typically comprised of a project manager, an interactive producer, a copywriter, designer(s), an art director and a creative director. On the vendor side, team members were technical director, project manager(s), and development individuals.

Can you share any information that demonstrates the impact that this project has had on your business?

n/a

How was project management arranged and how effective was it?

Project management happened via telephone, email, and an online project management portal. In most cases, responsiveness was immediate.

What did you find most impressive about this company?

Their ability to understand and implement development instructions, their timely response to questions or issues, and most importantly, their recommendations and execution of practical solutions to complex technical demands.

Are there any areas for improvement?

I personally have never had a negative experience with Off-Site Services. As a designer, they're great to work with.

Please describe your company and your position there.

President of the agency that engaged Off-Site Services.

For what projects/services did your company hire Off-Site Services?

Custom Drupal CMS development, web development, hosting and ongoing maintenance.

What were your goals for this project?

Work in partnership with Off-Site Services to deliver the very best solution for a major financial services company/bank in the Caribbean.

How did you select this vendor?

I have a multi-year relationship with Off-Site Services and Max, their owner. They have been highly successful on every engagement.

Describe the project and the services they provided in detail.

Website development from A to Z.

What was the team composition?

Approx 3-6 people from OSS were engaged on this project at any given time to ensure we hit our deadline.

Can you share any information that demonstrates the impact that this project has had on your business?

Site launched to client's spec, on-time, and to their satisfaction.

How was project management arranged and how effective was it?

One key person responsible for the project and to handle any and all issues.

What did you find most impressive about this company?

Responsive, small in # of people but large in service/responsiveness and capabilities. They were always a great resource to help us think through the best solutions with our clients.

Are there any areas for improvement?

None so far. I give them my full recommendation.

Please describe your company and your position there.

Meyer & Associates Marketing Communications is a boutique agency of which I was the Creative Director who also managed the design and production studio.

For what projects/services did your company hire Off-Site Services?

Building an email ready for deployment, using client-provided wrappers for various versions.

What were your goals for this project?

With an enterprise client, our work needed to be on pointe without any technical error or hiccup in the process, from conception through deployment. Our team did not have the skillset to meet the clients' changing needs under strict deadlines so we looked to Off-Site Services for technical experience and guidance.

How did you select this vendor?

A business referral long ago and we've kept OSS ever since! 4+ years.

Describe the project and the services they provided in detail.

With client-provided specs, OSS gave us guidance on responding to client in the beginning stages so we could confidently project the process of email approval and development. We then provided PSD files and they began development. While OSS was in production, they smoothly took our revisions without any problems or overcharges.

What was the team composition?

Myself, creative director, and graphic designer interacted with OSS. OSS's team had the account director as our main contact.

Can you share any information that demonstrates the impact that this project has had on your business?

Cost-effective solution to help our bottom line.

How was project management arranged and how effective was it?

Max was always there when we needed him, but our process became smooth and his team was always helpful.

What did you find most impressive about this company?

Their speed of delivery and flexibility stand out.

Are there any areas for improvement?

Initial communication on the scope and technical details of the project were slightly cumbersome, but once all parties were comfortable on process and style of communication, things went well.