Off-Site Services

BACKGROUND

Please describe your company and position.

I am the CEO of eComify

Describe what your company does in a single sentence.

eComify ia a direct-to-consumer e-commerce that is transforming the way in which traditional manufacturers sell directly to consumers. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Off-Site Services to accomplish?

• We needed a team that could not only improve site stability and performance but also ensure a more seamless process for rolling out updates. Scalability was also a priority—we wanted a future-proof platform that could handle growth without constant overhauls.

SOLUTION

How did you find Off-Site Services?

• Online Search
• Clutch Site

Why did you select Off-Site Services over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

Describe the scope of work in detail. Please include a summary of key deliverables.

Off-site approached our challenges with a structured plan that combined technical expertise with a deep understanding of eCommerce operations.  

They started with a full audit of our system, identifying inefficiencies and proposing a strategic roadmap for improvement. One of the key areas they focused on was Server migration, which not only improved site stability but also significantly reduced our hosting costs.  

They also handled a critical Magento update, ensuring it was implemented seamlessly without the downtime or post-launch issues we had experienced with previous developers. Additionally, they optimized our platform’s performance, improving page load speeds and refining key aspects of the user experience.  

Beyond these major deliverables, Off-site provided ongoing maintenance and support, ensuring that every improvement was sustained over time.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

One of the most noticeable improvements was how stable and reliable our website became post-migration. We saw significant stability improvements after server migration while reducing hardware requirements and overall hosting costs. Additionally, when pushing the Magento update to live, the transition was nearly seamless—a massive improvement compared to our experiences with the last two developers before Off-site. Everything was performing as expected, without unexpected disruptions.  

For the most part, every task we assigned to Off-site’s eCommerce development team was completed as expected, on time, and within budget, with little to no rework required.  

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They provided regular updates, were transparent about timelines, and always followed through on commitments. Communication was smooth, and they were highly responsive to our requests, whether it was a minor tweak or an urgent issue.

What was your primary form of communication with Off-Site Services?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their ability to think beyond just web development. —we could tell they were invested in making sure our platform was optimized for the long run. Their solutions weren’t just about fixing problems but about creating efficiencies that improved our business as a whole. Their technical expertise, particularly in Magento, was evident in the smooth rollout of updates, which had previously been a pain point for us.  

Are there any areas for improvement or something Off-Site Services could have done differently?

Working with Off-site has been a game-changer for our eCommerce operations. If you’re looking for a development team that understands both the technical and business side of eCommerce, Off-site is a fantastic choice.

BACKGROUND

Please describe your company and position.

I am the Vice President Of Engineering of BrightLine

Describe what your company does in a single sentence.

BrightLine is an ad tech company specializing in the OTT space.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Off-Site Services to accomplish?

• We needed a QA support.

SOLUTION

How did you find Off-Site Services?

• Online Search
• Clutch Site

Why did you select Off-Site Services over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

Describe the scope of work in detail. Please include a summary of key deliverables.

Off-site tests various SDK products across multiple platforms, including Apple TV and Android. They conduct testing on different devices, beginning with a kickoff session to understand the product’s functionality and expected behavior.  From there, the team creates test cases and conducts platform-specific tests. Throughout the process, they stay engaged to clarify any questions.  

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The results have been tremendous. Before working with them, we had only one internal QA resource, leading to frequent bugs and complaints from media partners. Since onboarding Off-site, complaints have significantly decreased, and our release quality has improved. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We set testing priorities weekly, and they provide daily updates, detailing issues, and reproduction steps. We also hold weekly meetings and communicate frequently via email and calls when needed.  

What was your primary form of communication with Off-Site Services?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Off-Site Services' structured process and tracking have outperformed our internal efforts. I am really impressed.

Are there any areas for improvement or something Off-Site Services could have done differently?

More scheduled sessions would enhance collaboration. Overall Off-site is thorough in their testing.

BACKGROUND

Please describe your company and position.

I am the Operations Specialist of Fortitude Investment Group, LLC.

Describe what your company does in a single sentence.

Fortitude Investment Group, LLC is a financial services company that helps people manage their wealth, we offer investment advice and education on financial management.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Off-Site Services to accomplish?

• Our existing platform lacked flexibility, was difficult to manage, and didn’t align with our growing digital needs. We needed a solution that could seamlessly handle complex data integrations, ensure compliance with industry regulations, and offer a sleek, user-friendly experience for our clients.

SOLUTION

How did you find Off-Site Services?

• Online Search
• Clutch Site

Why did you select Off-Site Services over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

Describe the scope of work in detail. Please include a summary of key deliverables.

Off-Site took a structured, strategic approach to our Drupal development project. Their team worked closely with us from the outset, conducting in-depth discovery sessions to fully understand our business objectives and technical requirements.

The project scope included:

A custom-designed Drupal website with an intuitive interface for both users and administrators.
Data integration with our internal financial systems, ensuring real-time updates and seamless client transactions.
Security enhancements to align with financial industry standards, including multi-layer authentication and encryption.
A content management overhaul, making it easier for our team to update pages, post insights, and maintain compliance documentation.
Ongoing support and maintenance, ensuring site stability and optimal performance.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

From launch, the impact was immediate. The new platform significantly improved site speed, user engagement, and operational efficiency. Our internal team found the CMS much more manageable, allowing us to update content quickly without relying on developers. Additionally, client interactions on the platform became more seamless, leading to increased trust and engagement with our services.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

In terms of project management, Off-Site was exemplary. They kept communication clear and proactive, ensuring every phase stayed on schedule. We had regular check-ins, and they were always responsive to our feedback, making adjustments as needed without delays.

What was your primary form of communication with Off-Site Services?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They didn’t just build a website; they crafted a solution that aligned with our business goals, compliance requirements, and long-term scalability. Their team also brought a problem-solving mindset, anticipating challenges before they became issues.

Are there any areas for improvement or something Off-Site Services could have done differently?

Overall, Off-Site exceeded expectations. Their expertise, professionalism, and commitment to delivering a robust and future-proof web solution made them an invaluable partner. We would highly recommend them.

BACKGROUND

Please describe your company and position.

I am the Director of Operations of Strike Digital

Describe what your company does in a single sentence.

We are E-commerce Marketing Experts - Using our internal knowledge of the largest ad platforms in the world, we help brands scale profitably online through precise, data-driven advertising.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Off-Site Services to accomplish?

• Our primary objectives were to enhance our brand identity, improve user engagement, integrate e-commerce functionalities, and ensure seamless navigation.
• We needed help with developing our modern, user-friendly website that would elevate our online presence and effectively showcase our services in the Advertising Services industry.
• We also aimed for the website to be scalable, accommodating high traffic and integrating with our existing CRM system.

SOLUTION

How did you find Off-Site Services?

Referral

Why did you select Off-Site Services over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

Describe the scope of work in detail. Please include a summary of key deliverables.

Off-site delivered a comprehensive web development solution that included:
- A fully responsive WordPress website designed for both desktop and mobile users.
- A sleek, modern design that aligned with our brand identity.
- E-commerce capabilities that allowed for optimized transactions and client interaction.
- Integration with our CRM system to streamline operations and data management.
- An intuitive user interface that facilitated easy navigation and access to information.
- Ongoing training and support to ensure our team could manage and update the site effectively.

Their team leveraged innovative design techniques and the latest technologies, resulting in a highly functional platform that met all our specifications.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Since launching the new website, we have seen:
- A 40% increase in website traffic over the first three months.
- A significant boost in user engagement metrics, with a 25% increase in average time spent on the site.
- E-commerce sales increased by 30% as a direct result of the new functionalities.
- Improved feedback from users regarding the site’s ease of use and overall experience.

These metrics highlight how Off-site's solution has positively impacted our business.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Off-site’s project management was exemplary. They adhered to all deadlines and milestones, ensuring the project stayed on track. Regular check-ins and updates kept us informed of the progress, and they were highly responsive to our feedback. If we had any questions or needed adjustments, Off-site promptly addressed our concerns, demonstrating their commitment to our satisfaction.

What was your primary form of communication with Off-Site Services?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stands out most about Off-Site Services is their dedication to collaboration and innovation. They not only listened to our needs but also provided creative solutions that we hadn’t considered. Their attention to detail and willingness to go the extra mile made the experience not just effective, but enjoyable. The team's deep understanding of both web development and our industry was particularly impressive.

Are there any areas for improvement or something Off-Site Services could have done differently?

Honestly, it’s challenging to pinpoint areas for improvement given our overwhelmingly positive experience with Off-site. If I had to mention something, it might be the desire for more frequent updates during the design phase, although this is more a matter of personal preference than a shortcoming. The project was so well-managed that any minor suggestions feel like nitpicking.

BACKGROUND

Please describe your company and position.

I am the President of Waypost Marketing

Describe what your company does in a single sentence.

We're a high-touch, full-service digital marketing agency, providing end-to-end services from strategy through execution. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Off-Site Services to accomplish?

• Our goal was to create a modern, mobile-friendly platform that not only reflected our brand identity but also streamlined our customer journey and increased conversions.

SOLUTION

How did you find Off-Site Services?

Referral

Why did you select Off-Site Services over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

Describe the scope of work in detail. Please include a summary of key deliverables.

Off-site provided end-to-end web development services, including UI/UX design, custom development, and SEO optimization. They built a fully responsive website with a sleek, user-friendly interface, integrated a CRM system for lead tracking, and implemented advanced security features. Key deliverables included wireframes, a custom CMS, and performance analytics tools to track user engagement.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Since launching the new website, we’ve seen a 40% increase in web traffic, a 25% boost in conversion rates, and a significant reduction in bounce rates. The new design has received positive feedback from both customers and internal stakeholders.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Off-site was highly organized and communicative throughout the process. They set clear milestones, provided regular progress updates, and adhered to deadlines. Anytime we had a request or needed an adjustment, they responded promptly and professionally.

What was your primary form of communication with Off-Site Services?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their attention to detail and ability to translate our vision into a functional, high-performing website was outstanding. They didn’t just build a site—they provided strategic insights that enhanced our digital presence. Their combination of creativity and technical expertise set them apart.

Are there any areas for improvement or something Off-Site Services could have done differently?

While the experience was overwhelmingly positive, a bit more post-launch training on the CMS would have been helpful. That said, they were always available for support when we needed it.

We would highly recommend Off-site for any business looking to elevate their online presence!

BACKGROUND

Please describe your company and position.

I am the Managing Director of an investment banking firm.

Describe what your company does in a single sentence.

We're a leading global investment banking, securities and investment management firm.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Off-Site Services to accomplish?

• Our primary objectives were to enhance the efficiency of our internal operations, improve the accuracy of our financial reporting, and ensure regulatory compliance through automated processes.

SOLUTION

How did you find Off-Site Services?

• Online Search
• Clutch Site

Why did you select Off-Site Services over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

Describe the scope of work in detail. Please include a summary of key deliverables.

Off-Sit handled both the software development and testing phases for our project. Their work included:

- Developing a custom software application tailored to our specific needs, including features for data analysis, financial modeling, and reporting automation.
- Implementing a robust system for managing customer accounts and processing transactions while ensuring security compliance.
- Conducting rigorous software testing to guarantee the platform's reliability and performance under heavy load.
- Providing comprehensive user training and post-launch support to ensure smooth adoption of the new system.

Key deliverables included a fully functional software platform, a user-friendly interface, detailed documentation, and a comprehensive testing report. The project was completed in stages with regular check-ins and feedback loops to ensure alignment with our goals.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project significantly boosted our internal productivity. Additionally, the automation features allowed us to scale our operations without increasing headcount, directly contributing to a 20% cost savings in operational expenses. The system has also enhanced our regulatory compliance by automating audit trails and ensuring consistent data handling.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Off-Sit’s project management was exceptional. They adhered to the project timeline and kept us informed of progress through regular updates. Whenever we had concerns or new requirements, the team was quick to respond and adapt, ensuring that any changes were incorporated efficiently. Their communication was transparent and proactive, making us feel like true collaborators throughout the entire process.

What was your primary form of communication with Off-Site Services?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They didn’t just deliver software—they delivered a solution that was perfectly aligned with our strategic goals. Their ability to bridge the gap between complex technical requirements and the practical needs of a financial services firm was remarkable. They also provided continuous support post-launch, which ensured a seamless transition to the new system.

Are there any areas for improvement or something Off-Site Services could have done differently?

One area for improvement would be the documentation of their testing processes. It would have been helpful to have more detailed insights into the specific testing methodologies used, although the final product certainly spoke for itself. However, this is a minor suggestion and in no way detracts from the overall excellent service we received.

BACKGROUND

Please describe your company and position.

I am the Chief Technology Officer of Adtrac AG

Describe what your company does in a single sentence.

Adtrac is a Swiss startup specializing in the development and operation of software for the sale of Digital Out of Home (DOOH) advertising space.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Off-Site Services to accomplish?

• to enhance our digital marketing capabilities and streamline our advertising processes.
• Our primary objective was to develop a custom software solution that could integrate various marketing tools, improve data analytics, and automate reporting functions.
• We wanted to ensure our campaigns were data-driven, enabling us to make informed decisions quickly.

SOLUTION

How did you find Off-Site Services?

Referral

Why did you select Off-Site Services over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

Describe the scope of work in detail. Please include a summary of key deliverables.

Off-site service team participate in the software development process and report their progress in the daily standup meeting.

Project work includes software design, development and test. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The measurable outcomes were astounding. We saw a 40% reduction in the time spent on data analysis and reporting, allowing our team to focus more on strategic initiatives. The outcome is the continuously improving feature set of our application.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They adhered to our agreed timelines closely, delivering each milestone on schedule. Their team was incredibly responsive to our needs; any questions or issues were promptly addressed, often within a few hours. Their agile approach ensured that we could adapt to any changes in requirements swiftly.

What was your primary form of communication with Off-Site Services?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Off-site commitment to understanding our unique business challenges. They approached us not just as a vendor, but as a partner, which I believe is crucial in the software development realm. Their expertise combined with their proactive communication made the process seamless.

Are there any areas for improvement or something Off-Site Services could have done differently?

working with Off-site Service was a positive experience that has significantly advanced our capabilities in the advertising and marketing industry.

BACKGROUND

Please describe your company and position.

I am the Co-Founder & CEO of Truly Financial

Describe what your company does in a single sentence.

It a financial technology platform designed to compare international money transfer services.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Off-Site Services to accomplish?

• Our aim was to create a web and mobile tool capable of gathering real-time data from remittance service providers, processing and storing that information, and presenting it through an online interface for users.

SOLUTION

How did you find Off-Site Services?

• Online Search
• Clutch Site

Why did you select Off-Site Services over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

Describe the scope of work in detail. Please include a summary of key deliverables.

They developed the comparison engine from the ground up and oversaw its operations. The project underwent numerous revisions and ideas along the way. Although it was a lengthy and challenging process, Off-site service consistently delivered outstanding results.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Off-site service offered more competitive prices and completed the new website within a much shorter time frame. We’re very pleased with the results. The website they delivered has never crashed; it’s been perfect.
They are our primary developers, and our product would not exist without their contributions. They offered more ideas and solutions than I can detail here and were a crucial driving force behind the project.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

My IT and marketing teams were so happy with the project management style. We never had to wait long for answers to our  requests and questions. It was amazing to see how well Off-site service performed compared to the team we’d used before. They just breezed through our project.

What was your primary form of communication with Off-Site Services?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They offer a complete package: delivering high-quality work with both technical expertise and professionalism. They’re also genuinely pleasant, making collaboration enjoyable.

Are there any areas for improvement or something Off-Site Services could have done differently?

Not at all. I would wholeheartedly recommend them to anyone and have done so multiple times.

BACKGROUND

Please describe your company and position.

I am the Marketing Coordinator of Ubicquia, Inc

Describe what your company does in a single sentence.

Ubicquia create innovative technology that leverages existing infrastructure to make cities smarter, safer and more connected.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Off-Site Services to accomplish?

• Our main objective was to design and implement a software solution that is not only optimized for high performance but also perfectly aligned with our unique inventory management requirements and the workflows of our business processes.

SOLUTION

How did you find Off-Site Services?

• Online Search
• Clutch Site

Why did you select Off-Site Services over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

Describe the scope of work in detail. Please include a summary of key deliverables.

Off-site service helped us look for technology that would be helpful for this kind of our platform. We decided to go ahead with Drupal for the backend of the website, and used the typical frontend technologies for Android.

some of the key deliverables include:

- Update custom modules for compatibility with the new core version.
- Test the site to identify and resolve any issues, warnings, or errors.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

 The feedback we have received has been overwhelmingly positive, with both my clients and myself expressing satisfaction regarding its performance and reliability:

- The website is now operating on the latest major version of Drupal.
- All issues found during testing were addressed and resolved.
- Customizations from the previous version were successfully retained.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The effectiveness of the project management provided by Off-site service was exemplary. They adhered strictly to established project management techniques and methodologies, ensuring everything was on track. Throughout the process, I was kept well-informed about any changes or developments that could potentially expand the scope of our project.

What was your primary form of communication with Off-Site Services?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

One of the key factors that impressed me about working with Off-site service was their commitment to delivering on time without compromising on quality. Their technical expertise and knowledge in the field were evident and played a significant role in the success of our collaboration. Their efficient workflow contributed to timely project completion.

Are there any areas for improvement or something Off-Site Services could have done differently?

I do not have any specific recommendations for improvements; I believe Off-Site Services is doing an outstanding job and meeting all my expectations phenomenally well. Their work has significantly contributed to the success of our project.