Simple Tech Innovations

BACKGROUND

Introduce your business and what you do there.

I’m the owner and photographer of The Photography Experience, an experience-based photography company that curates and documents experiences for clients locally and worldwide, providing wall-worthy art centered around emotiona and human connection.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Simple Tech Innovations to accomplish for The Photography Experience?

I hired Simple Tech Innovations to create a website that stood out and attracted my ideal clients. I also hired them for my cybersecurity and IT needs.

SOLUTION

Can you describe the scope of their involvement in this project?

Simple Tech Innovations has created a website for me that is easy to navigate and user-friendly on both the client's end and my end so I can make my own edits as needed. Simple Tech Innovations also put cybersecurity measures into place for my business and manages all of my IT needs. This is key for me as I handle sensitive photography, and knowing I can provide that additional piece of mind to my clients is one thing that sets me apart in the industry.Simple Tech Innovations handles my ongoing website maintenance, helps ensure all of my software and programs work seamlessly on my laptop, and integrates all cybersecurity measures on the backend so I can focus on my business while they protect it.

What is the team composition?

I don’t know how many teammates from Simple Tech Innovations are assigned to my project.

How did you come to work with Simple Tech Innovations?

I found them through a referral. I chose them over other options I considered because they were close to my geographic location, had a great culture fit, and had company values aligned with mine. I also chose them because of their approach and vast understanding of their industry and my needs.

How much have you invested with them?

I’ve spent over $30,000 with Simple Tech.

What is the status of this engagement?

We started working together in January 2020, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

My website is on the first page of Google, and I have a high visit rate. Most of my leads come from the website Simple Tech Innovations has created. Their quarterly check-ins about my cybersecurity show how many threats they’ve detected, investigated, and blocked. These numbers alone prove the quality of their work and that their cybersecurity is protecting my business daily. Every quarter, they block hundreds of minor threats, and they’ve taken care of several bigger threats with no personal or business data ever being breached. I’ve had zero incidents that have breached sensitive data, as no incident has ever escalated to that level with their security measures in place.

How did Simple Tech Innovations perform from a project management standpoint?

Simple Tech Innovations’ project management is top-notch, with deliveries always on time. They answer any questions quickly and address any issues right away. They also reach out before something becomes an issue so that they prevent me from having any downtime. We communicate through virtual meetings.

What did you find most impressive about them?

Simple Tech Innovations isn’t my typical “computer company.” Their values show through the work of every employee and are heavily rooted in their company culture. All the team members I’ve worked with genuinely seem to love working there and are excited to help tackle my problems. I never feel dumb asking IT questions, and all their explanations are in terminology a non-IT person can easily understand.Moreover, their knowledge of their industry far surpasses that of other companies. I can tell everyone who works there is passionate about the work, understands its importance, and is always ahead of the trends.

Are there any areas they could improve?

No.