Silverscoop

BACKGROUND

Please describe your company and position.

I am the Founder of BESTOFMINE

Describe what your company does in a single sentence.

BESTOFMINE is a data-driven business consulting agency empowering growth through AI for Business Growth, digital innovation, and technology integration.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Silverscoop to accomplish?
I hired Silverscoop to enhance the visual appeal, usability, and overall design of my client’s website to ensure it stands out globally, delivers a premium user experience, and aligns with modern web standards.

SOLUTION

How did you find Silverscoop?

• Online Search
• Other

Why did you select Silverscoop over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Silverscoop were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work included end-to-end web design support. Key deliverables were: user journey mapping based on segment-specific research, interactive mockups for both desktop and mobile views, a complete visual revamp with modern UI/UX elements, and a detailed style guide. The outcome was a cohesive, responsive website that aligned with the client’s brand and regional leadership positioning.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

User engagement is the key success metric for this project. With the new design in place, we plan to measure progress through improvements in time on site, bounce rate, and interaction rates across key pages.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Silverscoop demonstrated excellent project management throughout. They delivered all items on time, maintained clear communication, and were highly responsive to our evolving needs. Their professionalism and work ethic were truly appreciated.

What was your primary form of communication with Silverscoop?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed me most about Silverscoop was their user-centric, research-driven approach. They invested time in understanding the audience, which translated into a design that was not only visually appealing but also highly functional and aligned with user behavior.

Are there any areas for improvement or something Silverscoop could have done differently?

Based on my service needs, Silverscoop performed well with no noticeable gaps in delivery or execution.

BACKGROUND

Please describe your company and position.

I am the Owner of Thinkome.com

Describe what your company does in a single sentence.

Thinkome is an online interior design catalogue platform that helps people pan India to effortlessly source their interior design products and plan and budget their house.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Silverscoop to accomplish?

• We hired Silverscoop to design the entire UI/UX of Thinkome.com

SOLUTION

How did you find Silverscoop?

Online Search

Why did you select Silverscoop over others?

• High ratings
• Close to my geographic location
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Silverscoop were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Scope of UI/UX screens delivered:

Home

Category page (Sanitaryware)

Search Results +Filters Ul

Product Details page

Curated Cart

Checkout Journey

Summary

Send to whatsapp/ Connect to vendors

○ Delivery/Site Address

◦ Thank you

Brand Page

User Profile

Collections Page

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project's progress can be clearly seen through several measurable outcomes, such as the timely completion of key deliverables and adherence to the original schedule. Milestones were met consistently, demonstrating the team's efficiency and focus. Additionally, the rapid response to feedback, including the changes I requested from Silverscoop, shows a high level of adaptability and collaboration. This not only improved the overall quality of the project but also ensured that the final product aligns closely with the initial vision. The smooth and swift implementation of adjustments reflects the team's commitment to maintaining momentum and delivering results.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Silverscoop managed the project really well. They delivered everything on time and were always quick to respond to my feedback. Whenever I needed changes, they handled it smoothly and made sure things stayed on track.

What was your primary form of communication with Silverscoop?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed me most about Silverscoop was how quickly they got my vision and their attention to detail. Mr. Jai was a great mentor, and his experience and passion really showed throughout the project.

Are there any areas for improvement or something Silverscoop could have done differently?

Not that I can think of.

BACKGROUND

Please describe your company and position.

I am the Head - Product & Strategy of CRBN Technology Inc

Describe what your company does in a single sentence.

democratize carbon markets for all participants. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Silverscoop to accomplish?

• App redesign
• Creating visual dashboard
• Brand architects

SOLUTION

How did you find Silverscoop?

Online Search

Why did you select Silverscoop over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from Silverscoop were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

We required an entire redesign of our app. Jai and his team from Silverscoop exceeded expectations and delivered an absolutely wonderful UI/UX design with minimum changes/intervention. Jai immediately understood our design language and was able to provide wonderful solutions that elevated our app aesthetically. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Taking on an app redesign and exceeding expectations is not easy, especially when we had high expectations. Jai and his team at Silverscoop were able to elevate our app design and quickly understand the requirements with minimal intervention from my team. Overall, we are extremely pleased with their work and have continued to utilize their services for additional projects. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They delivered outcomes even before the estimated deadline and were always proactive in deliverables. 

What was your primary form of communication with Silverscoop?

Virtual Meeting

What did you find most impressive or unique about this company?

They're true experts in their field, able to create an elevated design and deliver exactly what is required (even if we don't know it ourselves). 

Are there any areas for improvement or something Silverscoop could have done differently?

No improvements needed.

BACKGROUND

Please describe your company and position.

I am the Founder of ezlukup inc.

Describe what your company does in a single sentence.

ezlukup is the Platform that helps Consumers find Service Providers via Simple, Efficient, Reliable and Trusted mechanism

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Silverscoop to accomplish?
Fresh Designs

SOLUTION

How did you find Silverscoop?

Referral

Why did you select Silverscoop over others?

Referred to me

How many teammates from Silverscoop were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

1. Craft a unique own-able style that is visually pleasing, instill trust and confidence yet simple and easy to adapt across all communications and consumer touchpoints. 
2. Ensure that we have a well-designed Information Architecture and Navigation funnel setup that enhances discovery through the information easier. 
3. The UI must be flexible enough to accommodate features & functionalities at a later stage. 
4. Emphasis on pushing the users to keep moving through a well-structured information on available Service providers, its benefits with clear action points without losing on performance and usability aspects of the experience. 
5. Design screens in a way that makes the journey for Service Seekers looking for critical information as seamless as possible, through a clear navigation funnel without overwhelming the users. 
6. Improve customer experience and engage Users with an interactive and intuitive interface. 
7. Incorporate feedback received from stakeholders on the existing flow & enhance UI Designs.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

I wanted to take a moment to express my appreciation for the outstanding UI/UX design work you've delivered for our project. Your imaginative designs and experimental approach to new ideas have truly impressed us. What's most commendable is how you've managed to infuse freshness into the interface and interaction while still maintaining the integrity of the user's behavioral patterns. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Perfect

What was your primary form of communication with Silverscoop?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Thank you for your dedication and expertise in developing such a remarkable UI/UX. The team's contributions have undoubtedly elevated our project to new heights, and we look forward to continuing to collaborate with you in the future.

Are there any areas for improvement or something Silverscoop could have done differently?

There was nothing they needed to improve on.

BACKGROUND

Please describe your company and position.

I am the Vice President of Mamsys Consulting Servcies Ltd

Describe what your company does in a single sentence.

We’re a company that’s helped Fortune 500 companies and our focus now is to help the small and medium enterprises

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Silverscoop to accomplish?

• To help us communicate our values
• To help give us the branding that communicates our values

SOLUTION

How did you find Silverscoop?

Referral

Why did you select Silverscoop over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Impressed by their previous works

How many teammates from Silverscoop were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

1. Brand Book - including logo design, color swatches, typography, iconography, internal vs external reflections 
2. Brand Messaging - Seamless integration of Mankind & Machines - helping businesses to navigate through tech cacophony 
3. Home page design - including 5-page templates (for various inner pages) 
4. Business Card / Letterhead / Presentation templates etc.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We completely rebranded our organization, right from the logo to color schemes, font styles, and all stationery. The new branding is very impressive and endearing, as well as confident and modern. Our documentation to the client has become very professional. And we are able to make a good first impression about our professionalism and quality.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Silversoop kept a close watch on the timelines and followed up whenever there was a requirement we needed to fulfill for them to proceed. They worked well with multiple stakeholders within our organization. They were also flexible and responded to our requirements well. Silverscoop was also confident about their work and provided timely consulting, sometimes explaining the pros and cons of doing things in a particular way.

What was your primary form of communication with Silverscoop?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They have an excellent sense of design. They are responsive to client needs and come to the same wavelength as the client in a very quick time! They are also professional and clear about what they can do and what they can't. 
They also have a standardized process, with enablers like questionnaires, etc to quickly gather the required information. They were also diligent, and I saw them make hundreds of variations before selecting one to recommend to us. In Mamsys, we were very happy working with Silverscoop and have also recommended them to other businesses.

Are there any areas for improvement or something Silverscoop could have done differently?

As part of our branding exercise, we wanted to get some corporate videos done as well. However, videos are something that Silverscoop currently does not do, so we had to go to a different vendor. They may consider expanding their current service portfolio. However, we have only appreciation for the work they did and delivered.

BACKGROUND

Please describe your company and position.

I am the Founder/CEO of Tennis Tournaments Limited

Describe what your company does in a single sentence.

A global membership club for amateur tennis players, allowing members to enjoy a tennis lifestyle wherever they are by providing them with access to hitters, coaches, clubs, courts, events and socials in major cities around the world.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire silverscoop to accomplish?

• Create product requirements document (PRD) and MVP
• Design grayscale wireframes for entire product suite
• Finish full designs by liaising with brand team

SOLUTION

How did you find silverscoop?

Referral

Why did you select silverscoop over others?

Referred to me

What was the size of silverscoop’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Scope of work included liaising with the founder and creating a PRD from scratch and then turning that in to a full suite of wireframes for a mobile app on figma. Silverscoop worked with the internal project management app team, CTO and brand team to also design final rendering of the wireframes for the mobile app.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• On budget
• On time
• Seamless UX/UI design

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Jai was very attentive to our needs and timeframes. We are a new company with this being our first app development so the patience and understanding shown were very much appreciated.

What was your primary form of communication with silverscoop?

Virtual Meeting

What did you find most impressive or unique about this company?

Their willingness to mould their working processes to the company's style of working, along with a positive and "can do" attitude and generosity in providing advice from experience even if slightly outside the dedicated scope of works. We also felt their experience across various sectors added more value to our project.

Are there any areas for improvement or something silverscoop could have done differently?

Perhaps there was a period where the project manager's way of wanting things done in terms of amendments and changes and Silverscoop's preferred method didn't align and could have been remedied earlier but once brought to attention, it was sorted out adequately.

BACKGROUND

Please describe your company and your position there.

I am Vice President - Corporate Marketing at Amagi. We are a leading media SaaS company, enabling broadcasters and content owners launch live linear channels, distribute and monetize them across traditional cable, OTT, D2C apps and FAST platforms- all through a cloud-based infrastructure.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire silverscoop?

We wanted to refresh our website, overhauling the backend with HubSpot implementation. We were looking for design support. The biggest ask was to complete the project within a month as we had key events coming up in September.

SOLUTION

How did you select this vendor and what were the deciding factors?

We wanted an agency based in India that could work with our local team. We needed someone with excellent understanding of UI/UX as we wanted to enhance site navigation and engagement. Design aesthetics were another criteria.

Describe the project in detail and walk through the stages of the project.

We had a discovery call, which explained our business and key asks as we transitioned to a new website. We finalized site information architecture and quickly got to design phase. We identified unique templates and prioritised. We had a stand up with Silverscop daily and tracked progress. Approved designs were pushed to our HubSpot partner for CMS implementation.

How many resources from the vendor's team worked with you, and what were their positions?

Our interaction was directly with the agency founder. He was the SPOC on this project.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

With the new website, our bounce rate reduced by nearly 40 percent. I the site gave us flexibility to run edits on our own. The design and structure was well received by the larger organisation and customers.

How effective was the workflow between your team and theirs?

Communication was free flowing, and Silverscoop was highly flexible and accessible to discuss and implement changes.

What did you find most impressive or unique about this company?

We were impressed with their design skills and adherence to the established timelines.

Are there any areas for improvement or something they could have done differently?

We didn’t try many design variations.. probably because of short time window we had for redesign.

BACKGROUND

Please describe your company and your position there.

Founder and CEO of Virtuelly - a marketplace to discover and host the most interactive virtual events and activities.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire silverscoop?

Building the UI and UX for our virtual venue - the video platform to host events.

SOLUTION

How did you select this vendor and what were the deciding factors?

Reviewed a few proposals and decided to go with Silverscoop based on reviews and the previous work they had done.

Describe the project in detail and walk through the stages of the project.

User interface and experience for a video platform that would replicate the real world experience to attend and experience entertainment events, activities,etc.

How many resources from the vendor's team worked with you, and what were their positions?

2

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Delivered the designs that are being used to launch the product.

How effective was the workflow between your team and theirs?

They were easy to communicate with, and they were flexible with making revisions.

What did you find most impressive or unique about this company?

Flexibility to accommodate our needs. Easy startup schedule as well as always available to having a chat.

Are there any areas for improvement or something they could have done differently?

Design is an iterative process but it would help them to show a few options and design approaches before jumping in to go deeper with one design.

BACKGROUND

Introduce your business and what you do there.

I’m the head of e-commerce at Neoquant. We deal in web and mobile app development and do backend systems, custom made solutions, business analysis, IoT, and so on.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Silverscoop?

We needed help with UI/UX for a client project we had.

SOLUTION

What was the scope of their involvement?

Silverscoop did the UX/UI design from scratch for a platform based on Angular and a mobile app based on Flutter. We involved a client-side team and did some user interviews to understand the product better.

What is the team composition?

We had two people on the team.

How did you come to work with Silverscoop?

They were referred to us by a common connection.

How much have you invested with them?

We spent $13,000.

What is the status of this engagement?

We worked together from January–May 2021.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We were very happy with their work. Our project involved multiple devices, and they worked on more than 100 screens and delivered them on time. They understood the requirements and were flexible in having discussions during the problem-solving stage. They were also adaptable to changes.

How did Silverscoop perform from a project management standpoint?

The project management was pretty decent, and there weren’t any delays on their side. We communicated via Microsoft Teams and had phone calls.

What did you find most impressive about them?

They brought good product understanding in the design phase.

Are there any areas they could improve?

After we got our feedback, they could’ve had a customer workshop.

Do you have any advice for potential customers?

Define the scope clearly and don’t leave any gray areas.