Shore Resolutions, LLC

Founded in 2005 by a Solutions Architect with enterprise engineering experience from Lockheed Martin and an MBA, Shore Resolutions aligns complex business processes with high-impact technology. As a former Microsoft Gold Certified Partner, the company architects and delivers custom CRM and software solutions that optimize operations and deliver measurable results.

Key Achievements & Capabilities:

► CRM Architecture & Process Automation

• Engineered a seamless CRM-to-Salesforce integration for an HR firm during a major M&A, ensuring 100% continuity with zero downtime.

• Deployed multiple enterprise Helpdesk systems using ASP.NET, email automation, and custom C#/JS forms to meet strict SLAs.

• Automated a legal compliance system for a PEO using C# plugins and workflows to track state labor laws and eliminate manual reports.

• Replaced manual onboarding processes with integrated ASP.NET/CRM workflows, cutting data entry time by 70%.

► Data Migration & Performance

• Recovered a failed CRM implementation by integrating an HR system, cleansing all data, and delivering the full rollout under budget and ahead of schedule.

• Architected a complex Dynamics CRM migration for a healthcare tech leader, resolving performance issues and boosting user productivity by 50%.

• Built C# solutions for migrating and deduplicating millions of records for a financial firm, improving data quality and performance.

► Strategic Partnership & Training

• Partners with C-level executives to design technology strategies and CRM roadmaps, aligning technical capabilities with business goals.

• Creates custom CRM time-tracking solutions (C# plugins) that enable real-time profitability scoring and performance metrics.

• Delivers expert CRM training and support for companies with 50 to 300 users.