Customer Service Outsourcing for Retail Company
- Customer Service Outsourcing
- $200,000 to $999,999
- Mar. 2020 - Ongoing
"We will know in advance our individual or specific needs and the obstacles we will face."
Dec 21, 2022
Sales Manager, Retail Company
Anonymous
- Retail
- Hartford, Connecticut
- 1,001-5,000 Employees
- Survey Response
Shockwave Media provides customer service support to a retail company. They help the client manage customer service and get things done quickly.
Shockwave Media has helped the client achieve their goals. The client appreciates the vendor's smooth workflow and how they inform the firm about any obstacles they might face. Moreover, the vendor communicates via email and virtual meetings.
