# Shinetech Software Shinetech Software Reviews (13), Pricing, Services & Verified Ratings - Premier Verified - 5.0 out of 5 average review rating - 10 connections joined Shinetech Software's Network [Visit Website](https://www.shinetechsoftware.com/) [Get a Custom Proposal](https://clutch.co/profile/shinetech-software) **AI-Native Engineering Teams | 1,500+ US Clients** Shinetech is a long-term software development partner for clients across the US, Australia, and Europe — specializing in AI-enhanced dedicated developers, legacy modernization, and custom software development. Since 2001, we have helped 1,500+ US clients build software capabilities that last. What we do: - **Dedicated Developers & Teams** — AI-enhanced engineers dedicated to your project, named in the contract, no shared resources - **Legacy Modernization** — 1,000+ projects delivered across integration, migration, re-engineering, and takeover. Zero business disruption. - **Custom Software Development** — CRM, ERP, SaaS, and AI integration. From initial scope to post-launch support. Why clients choose Shinetech: - US office in New York with dedicated account management in your timezone - 70% of engineers stay 3+ years - 75% recurring business - **97% client satisfaction** - **Zero security breaches in 25 years** Start with a no-risk 1-week free trial. ## Company Information - Hourly rate: $25 - $49 - Number of employees: 250 - 999 - 7 Locations: - Chao Yang Qu, China (Headquarters) - Sydney, Australia - Melbourne, Australia - London, England - Bankok, Thailand - Stockholm, Sweden - New York, NY - Founded in 2001 - 3 languages: English, Spanish, Mandarin - 10 timezones: Eastern Standard Time (EST), Central Standard Time (CST), Mountain Standard Time (MST), Pacific Standard Time (PST), Greenwich Mean Time (GMT), Australia Central Time (ACT), Australia Eastern Time (AET), Central European Time (CET), Eastern European Time (EET), Singapore Standard Time (SGT) ## Services, Focus Areas, Industries, and Clients ### Service Lines - 35% Custom Software Development - 20% AI Development - 20% IT Staff Augmentation - 10% ERP Consulting and SI - 5% Application Management & Support - 5% Cloud Consulting & SI - 5% Enterprise App Modernization ### Focus Areas - Cloud Computing Focus: - 60% AWS Cloud Consulting & Implementation - 40% Azure Cloud Consulting & Implementation - Frameworks and CMS: - 50% .NET - 50% Ruby on Rails - AI Technologies & Models: - 50% Anthropic - 50% Open AI GPT-3 - AWS Consulting Services: - 40% AWS Migrations - 30% AWS DevOps - 30% AWS Managed Cloud - Azure Consulting Services: - 40% Azure DevOps - 35% Azure Migrations - 25% Azure Development - AI Expertise: - 30% Machine Learning - 25% Natural Language Processing - 20% Computer Vision - 15% Chatbots & Conversational AI - 10% AI Recommendation Systems - ERP Solutions: - 30% Microsoft Dynamics ERP - 30% Odoo ERP Consulting & Implementation - 20% ERP Implementation - 20% Oracle ERP Consulting & Implementation - Application Platforms: - 30% Other app platform - 20% Amazon Application Development Framework - 20% Azure Platform - 20% Windows server - 10% Linux server - Programming & Scripting: - 10% Kotlin - 5% ASP.NET - 5% C# - 5% C++ - 5% Ember.js - 5% Go - 5% Java - 5% JavaScript - 5% Objective C - 5% Other programming & scripting languages - 5% PHP - 5% Perl - 5% Python - 5% Redux - 5% Ruby - 5% SQL - 5% Scala - 5% Swift - 5% Typescript ### Industries - 10% Manufacturing - 30% Information technology - 20% Business services - 15% Financial services - 15% Medical - 10% Education ### Clients - 40% Small Business (<$10M) - 40% Midmarket ($10M - $1B) - 20% Enterprise (>$1B) ## Pricing Snapshot Average rating for cost based on this provider's reviews: 5.0 out of 5 **What Clients Have Said** *(This summary is based on verified Clutch reviews.)*: Shinetech Software offers competitive pricing and good value for cost, often aligning with client budgets. Clients appreciate their efficiency, timely delivery, and responsiveness, indicating a strong return on investment. Specific project costs were not disclosed, but overall satisfaction with costs is evident across multiple reviews. **Most Common Project Size**: Less than $10,000 based on 3 reviews *(Pricing information for this provider is based on reviews where the project size was available.)* ### Pricing by Service - E-Commerce Development: Less than $10,000 based on 2 reviews - Application Testing: Confidential based on 2 reviews - Custom Software Development: $50,000 to $199,999 based on 1 review - Enterprise App Modernization: $50,000 to $199,999 based on 1 review - Application Management & Support: $50,000 to $199,999 based on 1 review - Web Development: Less than $10,000 based on 1 review - API Development: Confidential based on 1 review - CRM Consulting and SI: Confidential based on 1 review - ERP Consulting and SI: Confidential based on 1 review - Mobile App Development: Confidential based on 1 review - Web Design: Confidential based on 1 review ### Packages Offered - ERP Consulting and SI Packages — starting at $3,600/total ## Reviews Clutch investigates each reviewer's identity and work history. Every review goes through a rigorous, human-led verification process to confirm the reviewer's identity, and reviews that we verify are visibly marked as 'Verified' so you can trust that they come from a real client. [Learn More](https://help.clutch.co/en/knowledge/how-clutch-verifies-reviews) ### Shinetech Software Review Insights Overall Review Rating: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 ### Top Mentions - Timely (6 mentions) - Communicative (3 mentions) - Efficient (3 mentions) - Proactive (2 mentions) - Flexible (1 mentions) - Meets deadlines (1 mentions) - Puts the customer first (1 mentions) - Reasonable pricing (1 mentions) ### Review Highlights **Successful Emergency Response** In emergency situations, Shinetech has proven their ability to respond quickly and efficiently, minimizing business disruption and restoring operations promptly. **Challenges with Time Zones** Due to their offshore nature, Shinetech faces challenges with time differences, affecting communication windows. Clients note this as a potential area for improvement. **Needs Improvement in Design and Management** While Shinetech is praised for their honesty and competence, some clients suggest improvements in their design and management teams to enhance overall project quality. **Comprehensive SaaS Development** They excel in developing comprehensive SaaS solutions, handling everything from maintenance to new module development, demonstrating their ability to manage complex projects effectively. **Responsive and Responsible Team** Clients appreciate Shinetech's responsiveness and sense of responsibility, ensuring reliable support and quick responses to urgent needs, particularly during critical situations. **Impressive Cultural Fit** Clients value Shinetech's cultural alignment with their own companies, which enhances collaboration and project outcomes, making them a preferred choice. **High Ratings and Good Value** Clients often choose Shinetech for their high ratings and good value for cost, indicating strong market reputation and competitive pricing. **Long-term Partnerships and Trust** Shinetech has established long-term relationships with clients, who trust their intelligent and capable service. Their ongoing support and quality work foster strong partnerships. **Effective Website Optimization** The company has successfully improved website performance, notably enhancing loading speeds and user engagement, showcasing their technical capability in web optimization. **Proficient in Legacy Infrastructure Maintenance** Shinetech excels in maintaining and modernizing legacy systems, ensuring operational stability. They have effectively supported projects in fintech, demonstrating their capability to handle complex, ongoing technical needs. ### Shinetech Software Reviews #### Custom Software Development for Dental Company (Featured Review) **The Project** - Services: CRM Consulting and SI, Custom Software Development, ERP Consulting and SI - Project size: Confidential - Project length: June 2013 - Ongoing **Project Summary**: Shinetech Software has developed a dental billing platform for a dental company. They've integrated the platform with CRM, ERP, payroll, and other systems. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** CTO, Dental Company - Industry: Dental - Client size: 1,001-5,000 Employees - Review Type: Online Review - Verified **The Review** — Jun 30, 2026 **Feedback Summary**: Shinetech Software has delivered an operational production system and completed multiple projects and upgrades to support the client's operational needs. The client has a high level of trust in the vendor because they're very intelligent and capable. Their work is efficient and high-quality. ""They have a very positive attitude and can take on just about any new project idea we give them."" **BACKGROUND** Introduce your business and what you do there.I’m the CTO of a company in the dental industry. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Shinetech Software to accomplish for your dental billing platform?We needed help building our core platform. **SOLUTION** What was the scope of their involvement?Shinetech Software has built our core platform and integrated it with CRM, ERP, payroll, and several other special projects. The platform requires high customization and integration with other systems.What is the team composition?We work with 2–5 teammates from Shinetech Software.How did you come to work with Shinetech Software?We found them through an online search. We chose them because their pricing fit our budget, they had a great culture fit, they offered good value for the cost, and their company values aligned with ours.How much have you invested with them?The investment is confidential.What is the status of this engagement?We started working with them in June 2013, and the engagement is ongoing. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?Shinetech Software has delivered an operational production system and completed multiple projects and upgrades to support our operational needs. We recently completed an initiative that improved our overall system speed by 60%. It’s been a great success.How did Shinetech Software perform from a project management standpoint?Shinetech Software’s project management is good; they deliver on time. We communicate via virtual meetings, emails, and messaging apps.What did you find most impressive about them?They’ve provided over a decade of quality service. We have high trust in them because they’re very intelligent and capable. They have a very positive attitude and can take on just about any new project idea we give them. They’re very creative in finding solutions to just about anything we ask them to do. Their work is done efficiently and with high quality.Are there any areas they could improve?No --- #### Custom Software Development for FinTech Company **The Project** - Services: Application Management & Support, Custom Software Development - Project size: Confidential - Project length: July 2018 - Ongoing **Project Summary**: Shinetech Software maintains a fintech company's legacy infrastructure and manages the technical needs of their card programs. The team handles the cross-border development work and virtual card program. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** COO, Tern Commerce Inc - Industry: Information technology - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Jul 17, 2026 **Feedback Summary**: Thanks to Shinetech Software's efforts, the client has seen a 100% increase in active cardholders over the last year, and their program is steadily growing. The team consistently delivers according to the expectations they set. They are thorough, quick, and effective, requiring little oversight. ""The speed at which they implement features continues to impress me."" **BACKGROUND** Please describe your company and position.I am the COO of Tern Commerce IncDescribe what your company does in a single sentence.We're a fintech issuing prepaid cards and cross-border infrastructure, with needs around settlement, reconciliation, and compliance. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Shinetech Software to accomplish?Maintain and modernize legacy infrastructureKeep core card programs running reliably day to dayEnable cross-border access to US goods and services **SOLUTION** How did you find Shinetech Software?Online SearchWhy did you select Shinetech Software over others?Pricing fit our budgetGood value for costHow many teammates from Shinetech Software were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Shinetech serves as Tern's extended engineering and operations team across several core areas of our business. Their work spans maintaining and supporting our legacy infrastructure, managing the day-to-day technical needs of the TransferMex card program, handling our cross-border development work, and operating our US Unlocked program, which issues virtual cards to consumers outside the US so they can securely purchase US goods and services. In practice, this means Shinetech is embedded in both the ongoing operational health of live card programs and the development work that keeps those programs functioning and evolving. Key Deliverables:Legacy infrastructure maintenance — Ongoing support, upkeep, and stability of our existing systems, ensuring continuity as the business grows and modernizes. TransferMex program operations — Daily management of the technical and operational needs of the TransferMex card program, keeping the program running reliably for cardholders.Cross-border development — All coding and engineering work supporting cross-border functionality, enabling the international transactions at the heart of our card programs. US Unlocked program management — End-to-end handling of the US Unlocked virtual card program, giving consumers outside the US secure access to US goods and services. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?The TransferMex card program has continued to grow - 100% increase in active cardholders over the last year. The US Unlocked program was successfully relaunched and is steadily growing. We have implemented cross-border services using several different partners over the years. Shinetech has made sure that those transitions occurred as seamlessly as possible.Describe their project management. Did they deliver items on time? How did they respond to your needs?Shinetech consistently delivers according to the expectations they set. They are thorough in their scoping efforts and work quickly to implement solutions. They call out blockers, identify any improvements they feel are necessary, and push back on change requests when they feel it is needed. They manage their own queue of work effectively, requiring little oversight or redirection. What was your primary form of communication with Shinetech Software?Email or Messaging AppWhat did you find most impressive or unique about this company?The speed at which they implement features continues to impress me. If it's a small change, sometimes it can be done the day after it was requested.Are there any areas for improvement or something Shinetech Software could have done differently?We are working to involve them more with our V3 platform - as that will be the platform all our new card programs will be on.  --- #### E-Commerce Development for Pharmaceutical Company **The Project** - Services: E-Commerce Development - Project size: $10,000 to $49,999 - Project length: July 2025 - July 2026 **Project Summary**: Shinetech Software migrated a pharmaceutical company's e-commerce platform from WooCommerce to Shopify. They also integrated Microsoft Dynamics GP and provided custom development and technical support. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** CEO, MediNatura Inc - Industry: Medical - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Jul 1, 2026 **Feedback Summary**: Shinetech Software delivered a faster, more manageable, and user-friendly platform. The team worked efficiently, communicated proactively, and met all project milestones. Their transparency, management skills, and technical expertise made them a valuable partner. ""On the personal side, they are a delight to work with."" **BACKGROUND** Please describe your company and position.I am the CEO of MediNatura IncDescribe what your company does in a single sentence.Manufacturer of natural OTC pharmaceuticals based on homeopathic philosophy.  **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Shinetech Software to accomplish?Background: MediNatura sought to modernize its ecommerce operations by migrating from WooCommerce to Shopify while improving site performance, customer experience, and operational efficiency across its online sales channels.Challenge: The company needed a reliable migration strategy that would preserve existing business operations, maintain critical ecommerce data, and integrate Shopify with Microsoft Dynamics GP to streamline inventory, order, and business management processes.Solution: Shinetech delivered a complete Shopify migration project, including data migration, custom Shopify development, storefront enhancements, ERP integration with Microsoft Dynamics GP, and ongoing technical support to ensure a smooth transition and scalable future growth. **SOLUTION** How did you find Shinetech Software?Online SearchWhy did you select Shinetech Software over others?High ratingsGreat culture fitGood value for costCompany values alignedHow many teammates from Shinetech Software were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables. The team deliverd a robust Shopify solution that exceeded our expectations. From the migration process to the ERP integration, every compenent was implemented professionally and with great attention to detail. The new platform is faster, easier to manage, and provides a significantly better experience for both our customers and internal teams.  **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?The team worked efficiently, communicated proactively, and consistently met project milestones. From the initial migration through subsequent enhancements, they have always been responsive and quck to deliver solutions. They were initially hired to do one project but have become ongoing partners. Describe their project management. Did they deliver items on time? How did they respond to your needs?The project provided excellent value. Development efforts were transparent, well managed, and aligned with the agreed scope. The long-term operational benefits gained through automation and system integratipn have made the investment worthwile. What was your primary form of communication with Shinetech Software?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?Shinetech has become a trusted long-term technology partner. Their expertise in Shopify development, complex ERP integration and continuous maintenance, combined with clear comiunication and proactive problem-solving make them a team we would conmfidently recopmmend to other businesses. On the personal side, they are a delight to work with.Are there any areas for improvement or something Shinetech Software could have done differently?None. --- #### Web App Design & Development for Purchasing Cooperative **The Project** - Services: Web Design, Web Development - Project size: Confidential - Project length: July 2025 - Apr. 2026 **Project Summary**: Shinetech Software designed and developed a web app for a purchasing cooperative. The team's solution featured dedicated dashboards for order reporting, dynamic tables for tracking, and data entry workflows. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** IT Manager, The Interlocal Purchasing System - Industry: Other industries - Client size: 51-200 Employees - Review Type: Online Review - Verified **The Review** — Jul 1, 2026 **Feedback Summary**: Shinetech Software's work increased website traffic by 15%, data entry efficiency by 25%, and revenue by 10%. The team hit every core milestone on schedule, supported by iterations and responsive communication during deployment. Shinetech Software's ability to deliver long-term ROI stands out. ""Shinetech Software stands out for transforming procurement logic and bottlenecks into an automated digital portal."" **BACKGROUND** Please describe your company and position.I am the IT Manager of The Interlocal Purchasing SystemDescribe what your company does in a single sentence.TIPS is an acronym for The Interlocal Purchasing System. TIPS is a national purchasing cooperative that offers access to competitively procured purchasing contracts to its memberships. TIPS is housed at and managed by the Region 8 Education Service Center located in Pittsburg, Texas. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Shinetech Software to accomplish?The Interlocal Purchasing Agency required a streamlined, secure, and user-friendly digital platform to manage national cooperative purchasing agreements, member reports, and purchase order tracking. **SOLUTION** How did you find Shinetech Software?Online SearchWhy did you select Shinetech Software over others?High ratingsPricing fit our budgetGood value for costHow many teammates from Shinetech Software were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Background: The Interlocal Purchasing Agency required a streamlined, secure, and user-friendly digital platform to manage national cooperative purchasing agreements, member reports, and purchase order tracking.Challenge: The agency needed to replace legacy tracking methods with a unified, real-time portal where administrators and vendors could input data, manage contracts, track fee balances, and run compliance reports efficiently without manual bottlenecks.Solution: Development of a comprehensive web application featuring dedicated dashboards for PO reporting, dynamic tables for contract and fee tracking, and intuitive workflows for manual and automated data entry. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Website traffic increased by 15%. Data entry (automated and manual) effenciency increased 25%. Overall revenue increased by10%. The user interface layout incorporating dedicated sections for report tracking, POs and Payments, and automated success prompts has significantly improved our administrative workflow.Describe their project management. Did they deliver items on time? How did they respond to your needs?Development hit every core milestone on schedule, supported by seamless iterations and highly responsive communication during deployment.What was your primary form of communication with Shinetech Software?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?Shinetech Software stands out for transforming procurement logic and bottlenecks into an automated digital portal. Their ability to deliver exceptional long-term ROI while hitting every budget and schedule milestone establishes them as a premier strategic development partner.Are there any areas for improvement or something Shinetech Software could have done differently?Based solely on our project, the short answer is no. --- #### Custom Software Development for SaaS Platform **The Project** - Services: Application Testing, Custom Software Development, Web Development - Project size: Confidential - Project length: June 2021 - June 2026 **Project Summary**: Shinetech Software provided development and QA support for a SaaS platform. The team maintained the existing platform, built new modules, and revamped the UI. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Technical Director, MOA Benchmarking - Industry: Information technology - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Jun 26, 2026 **Feedback Summary**: Shinetech Software delivered four new modules and revamped the UI without disrupting existing operations. The team delivered on time, adapted to shifting priorities, and communicated well. Their consistency and dedication were hallmarks of their work. ""They felt like an extension of our internal team rather than an external vendor."" **BACKGROUND** Please describe your company and position.I am the Technical Director of MOA BenchmarkingDescribe what your company does in a single sentence.MOA Benchmarking is an Australian SaaS platform that helps residentail aged care, support at home, disability, retirement living, and healthcare providers manage compliance, audits, quality indicators, surveys, incident reporting, and continuous improvement — all in one integrated system. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Shinetech Software to accomplish?Maintain and enhance existing platform modules (Audits, Surveys, Quality Indicators) ensuring stability and continuous feature improvement.Design and deliver new platform modules including National Quality Indicators, Feedback & Complaints, Incident Management, and Risk Management.Revamp and modernise the platform's front-end UI to improve usability, visual consistency, and overall user experience. **SOLUTION** How did you find Shinetech Software?Online SearchWhy did you select Shinetech Software over others?High ratingsPricing fit our budgetGood value for costOtherHow many teammates from Shinetech Software were assigned to this project?11Describe the scope of work in detail. Please include a summary of key deliverables.Shinetech was engaged as MOA Benchmarking's outsourced development and QA partner, responsible for the full software delivery lifecycle across the platform.  Scope of work included:Ongoing maintenance, bug fixing, and regression testing of the existing platform to ensure stability and reliabilityEnhancement and expansion of core modules — Audits, Surveys, and Quality Indicators — including new features, configuration options, and performance improvementsEnd-to-end development of new platform modules: National Quality Indicators (aligned to the Australian Government's NACMQIP requirements), Feedback & Complaints, Incident Management, and Risk ManagementA comprehensive front-end UI revamp to modernise the platform's look and feel, improve usability, and ensure consistency across all modulesQA testing across all new and existing features, including functional, regression, and UAT supportKey deliverables:Stable, continuously improved existing module suiteFour newly built platform modules delivered to productionModernised, redesigned front-end UI across the full platformOngoing QA coverage and release management support **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?All development sprints were delivered on time and within their allocated timeboxes, maintaining a consistent and predictable release cadence throughout the engagementFour new platform modules were successfully delivered to production within agreed project timelinesThe front-end UI revamp was completed without disruption to existing platform operations or active customersOngoing maintenance and QA cycles were sustained sprint-on-sprint with no significant delivery gaps or escalationsDescribe their project management. Did they deliver items on time? How did they respond to your needs?Shinetech demonstrated strong project management throughout the engagement. They worked within an agile sprint framework and consistently delivered on commitments, meeting timebox expectations sprint after sprint without requiring escalation.Their team was responsive to our needs — when priorities shifted or new requirements emerged mid-sprint, they adapted without significant disruption to the overall delivery rhythm. Communication was reliable, with regular touchpoints that kept our team informed of progress, blockers, and upcoming work.Overall, they operated as a dependable delivery partner rather than just a vendor, which made the day-to-day management of the outsourced team straightforward.What was your primary form of communication with Shinetech Software?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?What stood out most was Shinetech's consistency — they delivered sprint after sprint within timeboxes without dropping the ball. Managing a broad scope simultaneously while still maintaining dedication and quality throughout is what set them apart. They felt like an extension of our internal team rather than an external vendor.Are there any areas for improvement or something Shinetech Software could have done differently?More investment in automated testing would have been beneficial. While delivery was consistent, greater test automation coverage would have reduced reliance on manual QA and improved confidence in releases, particularly as the platform grew in complexity with new modules being added. --- #### E-Commerce Web Migration for Outdoor Apparel Company **The Project** - Services: E-Commerce Development, Web Development - Project size: Less than $10,000 - Project length: March 2026 **Project Summary**: Shinetech Software Inc. migrated an e-commerce platform for an outdoor apparel company. The team optimized integration and synchronization processes, including inventory and pricing with a third-party system. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Director, Kaiwhakangau - Industry: eCommerce - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — May 27, 2026 **Feedback Summary**: Shinetech Software Inc.'s work helped the client regain ownership of their platform, reducing dependency on third-party vendors. The team stabilized system integrations, reduced synchronization issues, and cut maintenance costs. Shinetech Software Inc. responded quickly to support requests. ""What impressed us most was their responsiveness and their practical, business-oriented approach."" **BACKGROUND** Please describe your company and position.I am the Director of KaiwhakangauDescribe what your company does in a single sentence.We are a small outdoor apparel and eCommerce business based in New Zealand. Our website is the primary channel for selling our products online and managing customer orders. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Shinetech Software Inc. to accomplish?We initially engaged Shinetech to help us migrate our existing WordPress-based eCommerce platform away from our previous local vendor. Our previous provider controlled all of our infrastructure, source code, and hosting access, which created operational risks and limited our ability to manage the platform independently. We wanted to regain ownership of our website, cloud infrastructure, and technical assets while also reducing ongoing maintenance costs and improving responsiveness. **SOLUTION** How did you find Shinetech Software Inc.?ReferralWhy did you select Shinetech Software Inc. over others?High ratingsPricing fit our budgetGreat culture fitGood value for costReferred to meCompany values alignedHow many teammates from Shinetech Software Inc. were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.The primary scope of work involved migrating our eCommerce website and infrastructure away from our previous vendor into accounts fully owned and controlled by our company. Before the migration, our hosting environment, source code, and infrastructure access were all controlled externally. During the transition process, our previous provider became unresponsive during a website outage, which created an urgent situation for our business. Shinetech reacted quickly and completed an emergency migration to our own AWS environment within just a few hours, successfully restoring website operations and helping us regain full ownership of the platform. After the migration, they also helped optimize several integration and synchronization processes, including inventory and pricing synchronization with another third-party system. These improvements significantly reduced recurring bugs and improved system stability. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?The project delivered several meaningful operational improvements for our business. One of the biggest outcomes was that we regained full ownership and control of our website infrastructure, source code, and cloud accounts, which significantly reduced our dependency on third-party vendors and lowered operational risk. Shinetech also helped stabilize several existing system integrations, reducing recurring synchronization issues and improving the reliability of inventory and pricing updates. In addition, the migration resulted in a noticeable reduction in our ongoing infrastructure and maintenance costs. Before working with Shinetech, our monthly hosting-related expenses with the previous vendor were typically several hundred NZD per month. After the migration to our own AWS environment, those costs were reduced to approximately around 100 NZD per month. During an unexpected outage situation, Shinetech also responded quickly and successfully restored website operations within a short timeframe, which helped minimize disruption to our business.Describe their project management. Did they deliver items on time? How did they respond to your needs?Shinetech managed the project efficiently and responded quickly whenever urgent support was needed. During a critical outage situation caused during the migration process, their team reacted immediately and completed the emergency transition work within a few hours, which helped minimize business disruption. Communication was clear throughout the process, and they were flexible in responding to changing requirements and support requests.What was your primary form of communication with Shinetech Software Inc.?Virtual MeetingWhat did you find most impressive or unique about this company?What impressed us most was their responsiveness and their practical, business-oriented approach. Instead of simply maintaining the existing setup, they proactively recommended a better infrastructure ownership model that gave us more control, lower operating costs, and reduced dependency on third parties. Their support during the emergency migration situation was especially valuable.Are there any areas for improvement or something Shinetech Software Inc. could have done differently?So far, we have been satisfied with the collaboration and support provided by Shinetech. --- #### Outsourced Dev for Trade & Commerce Firm **The Project** - Services: Custom Software Development - Project size: Confidential - Project length: Mar. 2015 - June 2017 **Project Summary**: Shinetech augmented UI and UX development and design for several industrial-level software projects. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** CTO, Trade and Commerce Firm - Industry: Other industries - Client size: 11-50 Employees - Review Type: Phone Interview - Verified **The Review** — Aug 22, 2017 **Feedback Summary**: Shinetech's developers were honest and competent in Agile and Scrum methodologies. They offered an attractive price, guaranteed execution, and overall, were a valuable partner. However, they could benefit from more effective design and project management. ""Shinetech developed functional software and delivered great value incrementally to our business for the past 3 years."" **BACKGROUND** Introduce your business and what you do there. I’m the CTO of a company specializing in imports and exports. We have three offices, including our headquarters, that are based in the UK, and one office in Germany. We also have an office in China. There are three main parts to our business. The first is imports/exports and logistical operations. The second is personalized manufacture, where we take orders from clients and make them in the factory. Then, the third part is the UK export to China. We also do cross-border e-commerce. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Shinetech Europe? The project was complex, and we didn’t think we were capable of doing this level of work, even with my extensive experience with similar development. We wouldn’t be able to manage the dynamics of that kind of team, which is why we decided to outsource the work. Importing and exporting are both daunting processes. There are many documentation requests, including those from stocking and finding products, to exporting them and make declarations. There’s are entire set of money flow, information flow, and physical goods flow. We have to align these three processes, which is what complicates our business logic. Software development requirements are also constantly changing, so what works in the beginning of the month, may not be feasible by the end. This leads to a whole spectrum of issues, and although any software development company will face this problem, it was especially bad for us in conjunction with our business logic. **SOLUTION** What was the scope of their involvement? They helped in the design and development of the UI and UX for multiple industry level software projects.   What is the team dynamic? We started out working with only one person from Shinetech, then after we added more projects, we worked with anywhere from 18–26 people. Shinetech is a large company, so it never took longer than a week to put a team together. I primarily communicated with a project manager, and also with a testing manager in order to ensure the software would perform effectively. How did you come to work with Shinetech Europe? We had a vendor selection manager at the time, and we were considering four different companies. Initially, we had a small project, and Shinetech offered a flexible engagement to us. We wanted to start with only one project because we weren’t sure if the relationship would work. Shinetech later came to my office and proposed a guarantee of project execution, which offered us the comfort of knowing we had some protection. They were also an experienced as a well established company, so we decided to work with them. What is the status of this engagement? We worked with them from March 2015–June 2017. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? Sometimes, I would have a project manager who was familiar with the industry, which afforded me the luxury of not having to deal with the design. Other times, I had to expel a great deal of effort to help the project manager understand what needed to be done. Industrial software isn’t heavily focused on UI or UX design because the function of the software is what’s most important. Shinetech developed functional software and delivered great value incrementally to our business for the past 3 years.  How did Shinetech Europe perform from a project management standpoint? We had our own project management structure, and we let them integrate into our online process instead of allowing them to manage projects independently. We used Agile and Scrum methodologies, and they had developers who were familiar with both. We used VersionOne as our project management tool. We also had strict data control. They are an offshore company, so there were time differences, which is a big problem. Sometimes, this only allowed for 2–3 hours during our working days when we could discuss the work. However, I’m happy with them because they offered me a good price, and I wouldn’t have been able to find an onshore team within the same budget. What did you find most impressive about them? Their team consists of very nice people. We’d previously worked with teams who actually used open source code without notifying us. Shinetech is quite different, and I actually ran a few independent code tests which yielded solid results. Are there any areas they could improve? They need to improve their design and management teams. They are very nice people, and they offered me a fair price, but they’re not a high-end development company. However, they’re still one of the best teams I’ve ever worked with. --- #### Custom Software Development for Educational Company **The Project** - Services: Application Testing, Custom Software Development, Mobile App Development - Project size: Confidential - Project length: Mar. 2015 - Ongoing **Project Summary**: Shinetech Software provides software development services for an educational company. The team has fixed critical bugs, built new UI pages, and contributed to an EC2-to-Containers migration. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Project Manager, Educational Company - Industry: Education - Client size: 11-50 Employees - Review Type: Online Review **The Review** — Jul 8, 2026 **Feedback Summary**: Shinetech Software has fixed critical regressions affecting over 3,000 users, built a new college module, and delivered staff communication features. The team has delivered consistently on schedule and been highly responsive. Their reliability and cost-efficiency are hallmarks of their work. ""The most impressive thing is their long-standing relationship stability, combined with cost-efficiency."" **BACKGROUND** Please describe your company and position. I am the Project Manager of an education company Describe what your company does in a single sentence.Education Dynamics Inc. is a software development company **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Shinetech Software to accomplish?FE & BE Development and Quality AssuranceEC2 Migration to Containers **SOLUTION** How did you find Shinetech Software?Online SearchWhy did you select Shinetech Software over others?Pricing fit our budgetGood value for costOur vision aligned with their goalsHow many teammates from Shinetech Software were assigned to this project?Varied depending on the project from 1 to 5+Describe the scope of work in detail. Please include a summary of key deliverables.Work CategoriesProduction Stabilization: Fixed critical bugs, defects from production monitoring (Sentry), and regressions affecting user access and functionality.Frontend Development: Built new UI pages, dialogs, components, and wired endpoint integrations across multiple application modules.Platform Migration: Contributed significantly to EC2-to-Containers modernization effort, including endpoint and service resource migration work.New Modules: Developed new features and user-facing functionality for various student and staff-facing applications.DeliverablesBug fixes and production stabilizationFrontend feature developmentBackend services, sub-tasks, improvements, and platform modernizationQuality assurance **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Quantifiable Deliverables:47% production bug fixes and stability improvements28% new frontend feature development25% platform modernization and backend improvementsImpact Metrics:Fixed critical regression affecting 3,345 multi-role usersDeployed batch Sentry hotfix covering 6 distinct frontend crash guards in single release Built complete new College/Articulation module with multi-page implementationDelivered Staff Communications features (conversation threads, messaging platform)Platform Modernization Progress:Significant contributor to EC2-to-Containers migration (dozens of endpoint/service resource migration sub-tasks completed)Performance enhancement — Moving to do the data layer directly in the database eliminates the need to constantly rebuild execution plans, which was a bottleneck on EC2.Scalability — Containers enable horizontal scaling to meet traffic demands more dynamically than the fixed EC2 instance.Cost reduction — Monthly savings in the thousands by decommissioning EC2.Describe their project management. Did they deliver items on time? How did they respond to your needs?Shinetech delivered consistently on schedule with no documented delays or escalations. Responsiveness was strong. The same engineer maintained continuity over the years and adapted to shifting priorities across bug fixes, features, and platform work. Primary risk is concentration in a single resource.What was your primary form of communication with Shinetech Software?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?The most impressive thing is their long-standing relationship stability, combined with cost-efficiency. They're embedded deeply enough to function as an internal team member, yet maintain the cost advantage of an offshore model. That combination of reliability + affordability + seamless integration is what makes them unique in the vendor landscape.Are there any areas for improvement or something Shinetech Software could have done differently?Shinetech's execution has been solid.There are no areas that Shinetech needs to improve or do differently at this time. --- #### Custom Software Dev for Disability-Focused Technology Co **The Project** - Services: Application Management & Support, Custom Software Development, Enterprise App Modernization - Project size: $50,000 to $199,999 - Project length: May - July 2026 **Project Summary**: Shinetech Software audited a PHP/React codebase for a disability-focused technology company. The team also handled business analysis, roadmap planning, development, and application support. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Director, Little Titans Pty Ltd - Industry: Information technology - Client size: 1-10 Employees - Review Type: Online Review **The Review** — Jul 7, 2026 **Feedback Summary**: Shinetech Software took the application from a 17-month stall to launch-ready in two months, one month ahead of the estimate. The client was very satisfied with the stable, intuitive result. Communication was excellent, with daily updates, weekly meetings, and full visibility into tasks. ""Their technical expertise is exceptional."" **BACKGROUND** Please describe your company and position.I am the Director of Little Titans Pty LtdDescribe what your company does in a single sentence.Little Titans is a disability-focused technology company developing innovative software that simplifies NDIS funding, empowering participants, families, and providers to plan with confidence and make informed decisions. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Shinetech Software to accomplish?Rescue and stabilise an existing software project by taking over development, resolving critical source code issues, and creating a functional, reliable application.Complete the development of Little Titans by transforming the original concept into an innovative, intuitive, and commercially ready NDIS funding management platform.Establish a transparent, collaborative development process with clear communication, regular progress reporting, and complete visibility of project milestones, tasks, and decision-making. **SOLUTION** How did you find Shinetech Software?Online SearchWhy did you select Shinetech Software over others?High ratingsGreat culture fitGood value for costCompany values alignedTransparent and knowledgeable teamHow many teammates from Shinetech Software were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.The scope of work included conducting a comprehensive technical audit of the existing PHP/React codebase to assess its overall condition and identify critical issues that had been left by the previous development company.Shinetech also carried out a detailed business analysis to understand our operational requirements, identify gaps in the existing application, and ensure the platform would align with the way the business actually needs to operate.Based on both the technical audit and business analysis, they evaluated whether it would be more beneficial to refactor the existing application or rebuild it from scratch. They presented a clear recommendation, together with the reasoning behind it, so we could move forward with confidence.Following this, they developed a detailed project roadmap outlining the proposed approach, key milestones, project timelines, and potential risks to provide a clear path for delivery.Once the roadmap was agreed, they commenced ongoing development, implementing feature improvements and enhancements in line with the agreed plan while continuing to refine the application as the project progressed.Throughout the engagement, Shinetech has also provided ongoing application management, technical support, and proactive communication to ensure the project continues to move forward efficiently. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?After inheriting a project that had spent 17 months in development without producing a viable product, Shinetech took the application from takeover to completion in just two months - one month ahead of the original three-month estimate. From day one, their enthusiasm, engagement, and genuine investment in the project’s success were obvious. I saw meaningful progress every single day, with significant improvements, completed tasks, and new functionality being delivered at an incredible pace.In just two months, they completely transformed the application. They rebuilt and significantly improved the quality and structure of the source code, enhanced the platform’s functionality and performance, and delivered a polished, intuitive user experience. Every aspect of the application, from the underlying architecture to the user interface, was thoughtfully refined, resulting in a stable, scalable product that is ready for launch.Throughout the project, they consistently achieved milestones and maintained complete transparency through daily progress updates, weekly meetings, and a collaborative project management platform that provided real-time visibility of every task. It enabled immediate communication on specific issues, allowed multiple discussions to progress simultaneously without losing context, and made it easy to see exactly what had been completed, what was in progress, and what was coming next. The level of communication, organisation, and accountability was exceptional. What had previously stalled for 17 months became a high-quality, launch-ready application in just eight weeks, far exceeding my expectations.Every aspect of the application was thoughtfully refined, from the underlying source code and architecture through to functionality, usability, and user experience. The final product is stable, scalable, and far exceeds what I had hoped to achieve. The quality of the work, level of expertise, communication, and speed of delivery made every dollar worthwhile. I genuinely believe the outcome exceeded the investment.Describe their project management. Did they deliver items on time? How did they respond to your needs?Shinetech’s project management has been exceptional. Every deliverable was completed on time, with the overall project being delivered one month ahead of the original three-month estimate. Communication has been second to none. I receive daily progress updates, participate in weekly meetings, and have access to a collaborative project management platform that gives me real-time visibility of every task, milestone, and development activity.What impressed me most was how responsive the team was. Questions and ideas were acknowledged almost immediately, discussions could take place simultaneously across different aspects of the project without anything being overlooked, and I always knew exactly where the project stood. Their structured approach, transparency, and attention to detail gave me complete confidence throughout the development process.Rather than simply delivering what was asked, the team continually challenged ideas, offered innovative solutions, and looked for opportunities to improve the application. They genuinely felt like an extension of my own team, and their commitment to delivering the best possible outcome exceeded every expectation I had. Daily progress updates and clear project tracking meant I always knew exactly where the project stood.What was your primary form of communication with Shinetech Software?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?What impressed me most was that Shinetech genuinely treated the project as if it were their own. Their technical expertise is exceptional, but it was their level of engagement, communication, and commitment to delivering the best possible outcome that truly set them apart.They didn’t simply build what I asked for - they challenged ideas, suggested better solutions, and continuously looked for ways to improve the application. The quality of their work, the speed at which they delivered, and the transparency throughout the entire project were unlike anything I had experienced previously. It never felt like a typical client-vendor relationship; it felt like working alongside a trusted partner who was genuinely invested in the success of my business.  I would confidently recommend Shinetech to anyone looking for a highly skilled, transparent, and genuinely invested development partner. They don’t just build software - they become part of your team and are committed to your success. Shinetech rescued a project that had stalled for 17 months and delivered a launch-ready application in just two months. Their technical expertise, communication, transparency, and commitment to quality exceeded every expectation.Are there any areas for improvement or something Shinetech Software could have done differently?Honestly, no. Throughout the project, Shinetech consistently exceeded my expectations. Their communication, technical expertise, responsiveness, and commitment to delivering a high-quality product left me with nothing I would suggest changing or improving. --- #### Website Optimization for Pool Equipment Firm **The Project** - Services: Web Development - Project size: Confidential - Project length: Feb. 2026 - Ongoing **Project Summary**: Shinetech Software has redesigned pages, updated code, and added tools for a pool equipment company's website. It has optimized pages and loading speed throughout the site using new tools. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Sales Officer, WYBOTICS - Industry: Retail - Client size: 501-1,000 Employees - Review Type: Online Review - Verified **The Review** — Jul 6, 2026 **Feedback Summary**: Shinetech Software has improved loading speed from poor to good, with an LPC P75 of 1944 milliseconds, and the client has seen higher engagement. The client has been pleased with the results. Shinetech Software has delivered on time and has stayed responsive through email and a messaging app. ""I'm impressed by their high efficiency, hard work, and sense of responsibility."" **BACKGROUND** Introduce your business and what you do there.I am a Sales Officer at WYBOTICS. Wybot develops advanced, eco-friendly pool cleaning solutions, including robotic skimmers, vacuums, and solar-powered systems, to provide effortless, hands-free pool maintenance for homeowners and pool enthusiasts worldwide. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Shinetech Software?We wanted to improve our website loading speed and optimize pages to enhance our website's performance. **SOLUTION** What was the scope of their involvement?Shinetech Software worked on improving our website loading speed and optimizing pages. Their deliverables included redesigning pages, updating code, and implementing new tools to boost performance.How did you find Shinetech Software?Online search.Why did you select Shinetech Software over others?Their pricing fit our budget and their company values aligned with ours.What is the status of this engagement?The project started in February 2026 and is ongoing.How many teammates from Shinetech Software were assigned to your project?There were 2-5 people from Shinetech Software assigned to our project. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?The website loading speed improved from poor to good, with an LPC P75 of 1944 milliseconds. This improvement also led to increased user engagement.What was your primary form of communication with Shinetech Software?We primarily communicated via email or messaging app.How did Shinetech Software perform from a project management standpoint?They always delivered on time.What did you find most impressive about them?I'm impressed by their high efficiency, hard work, and sense of responsibility.Are there any areas they could improve?They cooperated very well, replied to messages instantly, and were always responsive to requests. --- #### Custom Software Development for Dental Company **The Project** - Services: CRM Consulting and SI, Custom Software Development, ERP Consulting and SI - Project size: Confidential - Project length: June 2013 - Ongoing **Project Summary**: Shinetech Software has developed a dental billing platform for a dental company. They've integrated the platform with CRM, ERP, payroll, and other systems. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** CTO, Dental Company - Industry: Dental - Client size: 1,001-5,000 Employees - Review Type: Online Review - Verified **The Review** — Jun 30, 2026 **Feedback Summary**: Shinetech Software has delivered an operational production system and completed multiple projects and upgrades to support the client's operational needs. The client has a high level of trust in the vendor because they're very intelligent and capable. Their work is efficient and high-quality. ""They have a very positive attitude and can take on just about any new project idea we give them."" **BACKGROUND** Introduce your business and what you do there.I’m the CTO of a company in the dental industry. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Shinetech Software to accomplish for your dental billing platform?We needed help building our core platform. **SOLUTION** What was the scope of their involvement?Shinetech Software has built our core platform and integrated it with CRM, ERP, payroll, and several other special projects. The platform requires high customization and integration with other systems.What is the team composition?We work with 2–5 teammates from Shinetech Software.How did you come to work with Shinetech Software?We found them through an online search. We chose them because their pricing fit our budget, they had a great culture fit, they offered good value for the cost, and their company values aligned with ours.How much have you invested with them?The investment is confidential.What is the status of this engagement?We started working with them in June 2013, and the engagement is ongoing. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?Shinetech Software has delivered an operational production system and completed multiple projects and upgrades to support our operational needs. We recently completed an initiative that improved our overall system speed by 60%. It’s been a great success.How did Shinetech Software perform from a project management standpoint?Shinetech Software’s project management is good; they deliver on time. We communicate via virtual meetings, emails, and messaging apps.What did you find most impressive about them?They’ve provided over a decade of quality service. We have high trust in them because they’re very intelligent and capable. They have a very positive attitude and can take on just about any new project idea we give them. They’re very creative in finding solutions to just about anything we ask them to do. Their work is done efficiently and with high quality.Are there any areas they could improve?No --- #### Custom Software Development for Transport Company **The Project** - Services: Custom Software Development - Project size: Confidential - Project length: Dec. 2013 - Ongoing **Project Summary**: Shinetech Software hs been hired by a transport company to develop a custom-built TMS, IMS, sign-on glass app, website, and integrations. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Fleet Manager, Hunter and Northern Group - Industry: Supply Chain, Logistics, and Transport - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Jun 22, 2026 **Feedback Summary**: The new solution has helped the client with data import, planning, tracking, and invoicing, meeting their expectations. Shinetech Software delivers on time and demonstrates top-notch customer service throughout the process. The client is also impressed with the team's skilled programmers. ""We're impressed with Shinetech Software's programmers."" **BACKGROUND** Introduce your business and what you do there.I’m the fleet manager of Hunter and Northern Group, a transport company. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Shinetech Software?We needed help with custom software development. **SOLUTION** What was the scope of their involvement?Shinetech Software has developed a custom-built TMS, IMS, sign-on glass app, website, and integrations. The team has built the TMS from the ground up according to our specific business needs. The system works hand in hand with our customers’ systems, which gives us an advantage.What is the team composition?We’ve worked with 2–5 teammates from Shinetech Software.How did you come to work with Shinetech Software?We found them through a referral. We chose them over other options because they had high ratings, their pricing fit our budget, they had a great culture fit, they offered good value for the cost, and their company values aligned with ours.What is the status of this engagement?We started working together in December 2013, and the engagement is ongoing. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?Shinetech Software has helped us with the import, planning, tracking, and invoicing of data. The success of our project is the fact that we’ve had a long-term relationship with Shinetech Software.How did Shinetech Software perform from a project management standpoint?Shinetech Software delivers on time and offers great and caring service. We communicate via virtual meetings, emails, and messaging apps.What did you find most impressive about them?We’re impressed with Shinetech Software’s programmers.Are there any areas they could improve?There’s nothing they need to improve. --- #### Web Development for IT Company **The Project** - Services: API Development, Custom Software Development, Web Development - Project size: Confidential - Project length: Jan. 2009 - June 2026 **Project Summary**: Shinetech provided web development services for an IT company. The team was tasked with building a web-based accounting platform and developing the client's core application. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Founder, IT Company - Industry: Information technology - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Jun 11, 2026 **Feedback Summary**: Shinetech successfully created a large, complex, fully functioning accounting platform. The team was highly skilled and delivered solutions within the project's scope. Shinetech was highly responsive, communicating via email and phone. ""They were incredibly responsive."" **BACKGROUND** Please describe your company and position. I am the Founder of an information technology company Describe what your company does in a single sentence.SaaS based accounting plartform **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Shinetech to accomplish?Build we based acccounting platform **SOLUTION** How did you find Shinetech?Online SearchWhy did you select Shinetech over others?Good value for costHow many teammates from Shinetech were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Shinetech provide a dedicated team responsible for the ongoing development of our core application **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Creation of a large, complex fully functioning accounting platformDescribe their project management. Did they deliver items on time? How did they respond to your needs?They were incredibly responsive.What was your primary form of communication with Shinetech?Email or Messaging AppWhat did you find most impressive or unique about this company?Range of highly skilled developers able to create solutions according to scopeAre there any areas for improvement or something Shinetech could have done differently?None --- #### Custom Software Development for Global Event Prod Company **The Project** - Services: Custom Software Development - Project size: Confidential - Project length: Apr. 2015 - Mar. 2026 **Project Summary**: Shinetech Software Inc. provided software development services for a global event production company. Their work included designing, analyzing, developing, and delivering applications. **Review Rating**: 4.5 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Director of Application Development, encore - Industry: Hospitality & leisure - Client size: 5,001-10,000 Employees - Review Type: Online Review - Verified **The Review** — Apr 14, 2026 **Feedback Summary**: Shinetech Software Inc. successfully developed the application, and the client saw increased use of the features. The team was timely and communicative through virtual meetings. The client was impressed by their culture and the extra effort they put into making things happen. ""We were impressed by their culture and the extra effort they put into making things happen."" **BACKGROUND** Introduce your business and what you do there.I'm the Director of application development at Encore, a global event production company. We provide event technology, rigging, production, and creative services for over 350,000 events annually across 20 countries. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Shinetech Software Inc. to accomplish for your company?We hired Shinetech Software Inc. for software development. **SOLUTION** What was the scope of their involvement?Shinetech Software Inc. was responsible for designing, analyzing, developing, and delivering applications.What is the status of this engagement?We worked together from April 2015-March 2026.How did you come to work with Shinetech Software Inc.?We found them through a referral. We chose them because their pricing fit our budget, they were a great culture fit, and they offered good value for the cost. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?Shinetech Software Inc. has successfully developed the application, and we've seen an increase in the usage of the features.How did Shinetech Software Inc. perform from a project management standpoint?We haven't had any issues with delivery time. We communicate through virtual meetings.What did you find most impressive about them?We were impressed by their culture and the extra effort they put into making things happen.Are there any areas they could improve?There's nothing we can come up with at this point. --- ## Portfolio & Awards ### Upgrading a Fortune 500 med-tech company’s legacy IntroductionA US-based Fortune 500 med-tech company needed to upgrade its legacy systems to meet FDA’s new requirements for unique device identifiers (UDIs) in medical products. Shinetech was brought in to help migrate and unify their outdated .NET 2005 systems. ChallengeThe client had already started unifying their systems but faced delays and difficulties. They needed a reliable partner to modernize their infrastructure, meet new regulations, and add new features for better operational efficiency. SolutionShinetech divided the project into two phases. In Phase 1, we worked with the client’s team to review and unify the systems. In Phase 2, we introduced new features like web app accessibility, automated reporting, and approval processes, boosting efficiency and compliance. ResultsThe system migration was completed successfully, meeting FDA standards and improving operational efficiency. The client was able to streamline processes and scale operations, with continued collaboration ensuring high-quality results. ### System Modernization for A Metal Recycling Busines IntroA metal recycling company relied on a 20-year-old VB6 system that suffered from slow performance, frequent crashes, and limited integration. To support growth and digital transformation, they needed a modern SaaS platform. ChallengeThe outdated system struggled with massive data loads, lacked third-party integration, and required scarce VB6 expertise for maintenance. Business expansion and competitive pressure made modernization urgent while ensuring minimal disruption. SolutionShinetech used an agile approach to gradually replace the system with a scalable, cloud-based SaaS platform. Microservices, AI automation, and API integrations improved performance, reducing response times from 10+ seconds to 1 second. Key business processes like metal weighing, identity verification, and financial transactions were automated. Results80% of the transition is complete, streamlining operations and eliminating manual tasks. The remaining work will finish within a year. The development team, currently at eight members, is set to expand to support future growth. ### Revamping a Financial Insurance SaaS Platform IntroShinetech partnered with an Australian financial insurance company to revamp their aging SaaS platform, which served clients across Australia, New Zealand, and Canada. The outdated UI and slow system performance were hindering business growth, prompting the client to seek a complete rebuild. Our 9-developer team took on the challenge, focusing on modernizing the technology stack, enhancing performance, and strengthening security. ChallengeThe initial project was a fixed-price front-end redevelopment with a tight three-month deadline. Our engineers had limited knowledge of the client’s business and existing system, making efficient communication and rapid learning crucial. Despite the pressure, we delivered on time, earning positive user feedback. This success led to four additional projects over the next seven months, ultimately resulting in a long-term collaboration with our developers working full-time for the client. ResultWe rebuilt the system using AWS, .NET Core, and Angular, replacing the outdated PHP structure. By implementing Single Page Application (SPA) technology, we improved loading speeds by 30–40%, significantly enhancing user experience. UI enhancements modernized the platform’s look and feel, while robust security measures—including auditing, reinforcement, and scanning technologies—ensured data protection. Our commitment to continuous learning and quality delivery helped the client achieve a scalable, high-performance system, strengthening their market position. ### SaaS CRM Transformation for NDIS Provider IntroShinetech partnered with a rapidly growing NDIS provider in 2018, supporting them as they expanded their claims-related services. Initially managing invoices, customer information, and claims with Excel, the client quickly recognized the need for a more scalable solution. Shinetech helped develop a custom CRM system that integrated with NDIS official systems, vendors, and patients, streamlining claims and reimbursement services. ChallengeThe client’s rapid growth necessitated frequent upgrades to their CRM system, which began as a simple MVP. As the business expanded, the system struggled with scalability, regulatory compliance, and mobile accessibility. The client also needed AI automation to improve efficiency in invoice scanning and data entry. Additionally, the increasing demand for remote work led to the need for a virtual agent system. ResultShinetech responded by migrating the system to AWS for scalability, ensuring the CRM could handle increased data volume and concurrency. We optimized the system for NDIS regulatory compliance and developed a mobile version for greater accessibility. AI was integrated to automate data entry, and a virtual agent system was built on Amazon Connect to support remote work. These continuous improvements have enabled the client to manage their expanding operations more efficiently, enhancing both service delivery and user experience. ### Magento eCommerce Solution for a Global Enterprise IntroA global IT enterprise sought a localized e-commerce platform to better serve its Asia-Pacific market. Shinetech developed a Magento-based solution that exceeded expectations, driving a 300–400% sales increase within just four months. This success prompted the client to expand the solution to 15+ countries, with Shinetech becoming their primary e-commerce partner. ChallengeThe client needed a scalable, future-proof e-commerce platform that could cater to diverse regional markets while maintaining a seamless user experience. Key challenges included optimizing UX for higher conversions, integrating advanced shopping features, and ensuring smooth deployment across multiple countries, each with unique language and cultural considerations. ResultShinetech delivered a highly optimized Magento solution with AI shopping guides, click-and-collect, pre-purchase options, and auto restocking, significantly boosting sales. The platform’s success earned industry recognition at Magento Imagine 2019 for “Best Global Commerce Expansion.” As the solution scaled to 15+ countries, Shinetech provided onsite support, DevOps automation, and multilingual technical assistance, growing the team to 40+ experts. This long-term collaboration enabled the client to expand efficiently, strengthening their global e-commerce presence. ### Boosting Productivity with a Remote Java Team IntroA leading US retail home center with over 300 stores faced challenges in expanding its IT department. Despite having a solid infrastructure, the company struggled with retaining mid- to senior-level IT professionals, leading to productivity drops and high training costs. In 2014, the client partnered with Shinetech Software to scale their IT team, improve retention, and enhance software delivery. ChallengeThe client had previously attempted outsourcing through a traditional vendor but was dissatisfied with the results. Their reliance on the Waterfall methodology required extensive management and failed to deliver the expected efficiency. Additionally, the tight labor market made it difficult to retain skilled developers. To overcome these challenges, Shinetech implemented a structured approach: Team Restructuring – Divided the 30-person team into five agile teams of 5–6 members. Focused Expertise – Assigned each team to specific products, enabling deeper business understanding. Scaled Agile Framework (SAFe) – Ensured alignment and synchronization across teams for better collaboration. Onsite Presence – Established a permanent onsite team at the client’s Wisconsin headquarters for seamless communication. ResultThrough this transformation, the client successfully launched over 60 releases, including their main eCommerce website, partner portal, and various online bid and design tools. The restructuring improved job satisfaction, increased internal promotions, and enhanced overall work quality. As a result, the IT department became more efficient, and the partnership with Shinetech continues to expand each year. ### Ongoing Odoo Support For A Global Sports Brand IntroA well-known sports brand with decades of history faced challenges when transitioning their ERP system to Odoo. After unsuccessful attempts with a local Odoo partner, the client turned to Shinetech for assistance. The collaboration began with a one-week free trial, leading to a successful long-term partnership. ChallengeThe client faced performance issues with their existing Odoo system, including redundant feature codes and slow response speeds. They also required a B2B website built on Odoo's e-commerce platform for order management. Additionally, the client needed to upgrade their Odoo system from Enterprise 13 to 16 due to the discontinuation of support for version 13. ResultShinetech successfully addressed the performance issues, optimized the system, and developed the B2B website. As of September 2023, the team began upgrading the system to Odoo 16, with 30% of the upgrade already completed and supporting hundreds of users. The project is on track for completion in 7 months, positioning the client for continued success with a more efficient and supported system. ### Upgrading a Health & Aged Care Quality Platform IntroAn Australian leader in adult social care needed to update their quality improvement platform to comply with UK privacy laws as part of their expansion. With a limited internal development team, they sought Shinetech’s expertise for support. ChallengeThe client faced an urgent system migration to a UK-based server without documentation, along with integration challenges for a third-party online editor. Additionally, their internal team lacked the resources to maintain and enhance the platform efficiently. SolutionShinetech quickly understood the system architecture, completing the migration on time. We successfully integrated the editor and transitioned from external support to a core development partner. By 2022, we took over full platform development and maintenance, ensuring compliance, stability, and security while working in an agile Scrum framework. ResultsOver three years, we grew into an eight-member team managing all platform updates and optimizations. Our rapid response times, proactive problem-solving, and streamlined communication helped the client maintain industry leadership and provide exceptional services. ### Office Automation Product   IntroAn Australian startup aimed to develop a SaaS office automation product to help businesses operate more efficiently and cost-effectively. With a clear vision but concerns about investment risks, the client sought a pragmatic approach to maximize ROI in the short term. ChallengeThe client needed to launch a market-ready product within budget while maintaining essential quality. They required a strategic development plan that balanced cost efficiency with delivering a fully functional and scalable product. SolutionShinetech prioritized key features, optimized budget allocation for development and QA, and adopted an iterative Agile approach with bi-weekly reviews. Within a year, our team of four developers and one tester successfully delivered Version 1, exceeding client expectations. Profits from V1 funded the development of V2 and V3, ensuring sustainable growth. We maintained high quality through unit, automated, and manual testing while providing round-the-clock support to resolve issues within hours. ResultsThe product met all sales targets, and the client retained a full-time Shinetech developer for ongoing maintenance and upgrades. The partnership, established in 2007, continues to deliver high-quality results, helping the client scale their business successfully.   ## Key Clients - Barts Health NHS Trust ## Packages ### ERP Consulting and SI Packages Designed for companies that have decided to use Odoo and want to reduce implementation risk. As an official Odoo partner, our certified engineers assess core workflows, select modules, analyze gaps, and review customization and integrations. An optional pilot validates feasibility. You receive a clear scope, roadmap, and next-step recommendations. | Feature | Small ($3,600/total) | Medium ($5,400/total) | Large ($7,200/total) | |---------|---------|---------|---------| | Odoo ERP Readiness & Validation Features | Odoo readiness, core process review, module selection, gap analysis, feasibility check, data assumptions, workflow mapping, early scope definition, risk identification, initial recommendations | Foundation features plus pilot setup, workflow validation, integration review, customization check, process mapping, testing guidance, pilot results, roadmap suggestions | Pilot features plus expanded pilot, gap resolution, advanced customization, integration check, full workflow validation, refined roadmap, adoption plan, resource guidance | --- ## About the Team ### Our Story Since 2001, Shinetech has been a long-term software development partner for clients across the US, Australia, and Europe. We specialize in AI-enhanced dedicated developers, legacy modernization, and custom software development — built around your business logic, not just your requirements. What makes us different: your developer works with you directly — no PM, no BA, no translation layer. They understand your goals, translate requirements into solutions, and take full ownership of outcomes. ### What Sets Us Apart - No PM. No BA. No Translation Layer.: Your developer works with you directly. They understand your business goals, users, and constraints — then translate requirements into solutions and take full ownership of the outcome. Fewer handoffs. Faster decisions. Software that actually reflects what you need. - Your Team Stays — and So Does Their Knowledge: With a 5% turnover rate over five years, the developer working with you learns your workflows, priorities, and constraints — and stays. No re-onboarding. No lost system knowledge. No starting over. 70% of our staff stays for 3+ years. 420+ client partnerships lasting 2+ years. Long-term stability. - Zero Security Breaches in 25 Years: ISO 27001 certified. Cyber Essentials Plus accredited. Strict NDA policies on every engagement. Zero IP or data breaches since 2001. Our AI usage policies ensure your source code and business data stay fully protected — even as we use AI-assisted workflows to deliver faster. Your IP stays yours. ### Quick Facts - 25 years in business ### Tools and Technology - GitHub - AWS - Azure - Slack - Azure DevOps - Microsoft Azure - Notion - Zoom - Google Meet - Microsoft Teams - Dropbox - Trello ### Commonly Asked Questions **How do you protect our IP and data when working with an offshore development team?** Zero security breaches in 25 years. ISO 27001, Cyber Essentials Plus, strict NDA policies. Your IP stays yours. Our strict AI usage policies ensure your source code and business data stay fully protected — even as we use AI-assisted workflows to deliver faster. We have built and maintained systems for HIPAA-aligned healthcare platforms, Fortune 500 manufacturers, multi-country financial services firms, and global logistics operators — all with sensitive data and strict compliance requirements. For clients who require it, we have a dedicated IP Protection team and a detailed whitepaper outlining the specific measures we enforce across every engagement. **We're tired of re-onboarding developers every few months. How stable is your team?** With a 5% turnover rate over five years, the developer working with you learns your workflows, priorities, and constraints — and stays. No re-onboarding. No lost system knowledge. No starting over. 70% of our staff stays for 3+ years. Average developer tenure at Shinetech is 8+ years. Your developer is named in the contract and dedicated to your project — no split focus, no shared resources. Your dedicated engineer stays with the system, learns what works, and keeps improving reliability and performance over time. From our case portfolio: our longest single client partnership is 11+ years — a real estate enterprise with 300+ store systems supported and 60+ releases delivered by the same dedicated team. **We can't afford downtime. How do you modernize systems without disrupting operations?** Our standard approach is to run the old and new systems in parallel throughout the transition. Nothing is switched off until the new system is validated against real production data. We have completed 1,000+ legacy projects, — delivered on time, zero disruption. If your system genuinely cannot tolerate any downtime, we'll tell you upfront and scope accordingly. **Our core system is years old with no documentation. Can you take it over?** Yes. We start by reconstructing the system's business logic from the data layer and codebase, rather than relying on documentation that doesn't exist. We have taken over systems with limited handover, and limited documentation. We conduct a full codebase audit and documentation rebuild, followed by system stabilization and bug resolution, then ongoing maintenance and support. In 25 years, we have not had a data loss incident on a migration project. **We've had bad experiences with outsourcing before. What makes Shinetech different?** With traditional outsourcing, you hand off a project and wait for results. A dedicated Shinetech developer works exclusively with you — embedded in your workflow, accountable to your goals, and focused solely on your product. No project-hopping, no divided attention. 75% of our business is repeat clients — that track record only holds if we deliver. 420+ partnerships have lasted 2+ years. ## Verification Clutch verification provides an additional layer of data to help you make the right purchasing decision of business services. - Verified Client Reviews: 11 - Overall Review Rating: 5.0 Last Updated: 2026-07-21T07:42:25Z ### Business Entity - Business Entity Name: Shinetech Software Inc. - Source: Delaware Division of Corporations - Jurisdiction of Formation: Delaware - Date of Formation: January 13, 2005 - Status: Active - Last Updated: July 1, 2026 - ID: 3911859 ### Credit Report Results - International Credit Risk Assessment: Moderate Risk - Source: Creditsafe - Last Updated: July 8, 2026 ## Locations (7) ### Chao Yang Qu, China (Headquarters) - 37 Mai Zi Dian Xi Jie - Chao Yang Qu 100600 - China - 401 - 500 employees - Phone: +86 10 8202 9769 ### Sydney, Australia - 64 York Street - Sydney 2000 - Australia - 2 - 5 employees - Phone: +61 (0)424 188 308 ### Melbourne, Australia - 3 Albert Coates Lane - Melbourne 3000 - Australia - 2 - 5 employees - Phone: +61 424 188 308 ### London, England - 8 Devonshire Square - London EC2M 4PL - England - 10 - 15 employees ### Bankok, Thailand - No. 2/4 Soi Sujarit 2 - Bankok 10310 - Thailand - 2 - 5 employees - Phone: +66 6-5947-9136 ### Stockholm, Sweden - Gustavslundsvägen 12 - Stockholm 167 51 - Sweden - 1 employees - Phone: +46 73 808 98 99 ### New York, NY - 1177 6th Avenue - New York, NY 10036 - United States - 2 - 5 employees - Phone: +1 917-639-4274 ## Connections - Vanitha Selvaraj (Encore) - Cliff Clive (MediNatura Inc.) - Billy Yue (MOA Benchmarking) - Elyse Jupiter (Tern) - Justin Mabe (TIPS (The Interlocal Purchasing System)) ## Contact Shinetech Software [Send a message](https://clutch.co/profile/shinetech-software) ### Connect on Social - [LinkedIn](https://www.linkedin.com/company/shinetech) - [Facebook](https://www.facebook.com/people/Shinetech-Software-Inc/61565142935993/) - [X](https://x.com/Shinetechglobal) - [Instagram](https://www.instagram.com/shinetechsoftwareinc/)