Shanghai Niutui Information Technology Co., Ltd.

BACKGROUND

Please describe your company and your position there.

Our company is located in Xinbei District, Changzhou City, Yangtze River Delta Area in China, focusing on the production of precision hybrid screw stepping motor. The products are widely used in the fields such as health care, experimental equipment automation, packaging and electronic equipment automation, etc. requiring linear and accurate positioning. Our philosophy is: quality comes from responsibility and details determine success or failure. We are committed to offering customers high quality products with high cost performance. The company sets up branches in south China and has partners all over the world. 

Post: Director of Marketing Department

OPPORTUNITY / CHALLENGE

What is the main reason you hired the service provider?

To make corresponding plans for the big market and big environment. The most appropriate project should be suitable for the company itself.

With rapid response and technical support, our company can select correct models for customers and provide various customized stepping motors; Meanwhile, it can provide customers with flexible customized solutions through a stable supply chain. 

SOLUTION

What was the scope of their involvement? How exactly did the service provider help your company?

For the current Internet platform, the service provider catered to Baidu and other search engines to improve our company's website collection, increase the ranking of Baidu home page, improve the quality and weight of the official website as well as adjust the basic framework TDK to meet the need of target platform.

From the service provider’s company, what is the team composition? 

The project team consists of 10 personnel including Business Manager, Project Manager, SEO Optimizer, Copywriter, Artist, Site Builder and Keyword Optimization Programmer, etc.

How did you come to work with the vendor?

We consulted the service provider on Internet Baidu home page.

We had a smooth communication on early stage, the service provider could learn about our requirements in detail, exchange contact information and show case display. The company was equipped with excellent technical ability with great reputation, allocated personnel reasonably to perform their respective duties.

What is the status of this engagement? 

The project is in progress.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The service provider could learn about our requirements in detail, exchange contact information and show case display. The company was equipped with excellent technical ability with great reputation, allocated personnel reasonably to perform their respective duties. The company could report all relevant data in time and made weekly summary, monthly summary, quarterly summary and annual summary.

How did the vendor perform from a project management standpoint?

The company replied in time through WeChat, Enterprise WeChat and Email. The project was equipped with a background real-time monitoring system in case of problems, which was very perfect in the process.

What did you find most impressive about them?

Their after-sales service, technical abilities, and market analysis are impressive.

Are there any areas they could improve?

No

BACKGROUND

What does your business do and what is your role at your company?

According to the "Head Start" plan of the United States, the area of early childhood learning is divided into 11 fields. Our company is committed to developing and cultivating children's 11 major abilities and qualities. I serve as the Director of Commerce Department.

OPPORTUNITY / CHALLENGE

The core purpose and significance of our parent-child early education course is to seize the sensitive period of children's development from 0 to 6 years old. We provide children with multi-sensory experience of vision, hearing, touch, smell and taste through dance, music, sports and art, etc. to stimulate children’s brain development and fully tap their potential.

What is the main reason you hired the service provider?

The project should be targeted and specific to achieve the service of “One Enterprise and One Case”. Its business work should be carried out from the perspective of customers and users. 

The company was professional, patient and skilled.

SOLUTION

What was the scope of their involvement? 

The company provided the service of “One Enterprise and One Case” and a complete service closed loop from demand research and sorting, prototype design, UI visual design, front end & back end development, testing online, Party A's evaluation to code modification, etc. Besides, after the launch of the project, the company provided the complete after-sales service system such as annual website maintenance, daily Trojan detection and content auxiliary update, etc.
 

From the service provider’s company, what is the team composition?

A project team of 10 people in ten posts:

• Business Manager
• Project Manager
• UI Designer
• Java Development Engineer
• IOS Development Engineer
• WEB Development Engineer
• Test Engineer
• Test Assistant
• Product Assistant

How did you come to work with the vendor? 

Internet Online Consultation

We had a smooth communication in the early period and exchanged the contact information. The service provider was equipped with excellent cases and strong technical ability which had a good reputation in the industry.

What is the status of this engagement?

The project is still in progress. The Phase I project has been completed and the phase II project is in operation at present.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

One enterprise, one case and one after-sales service team. The company reported all relevant data in time and made weekly summary, monthly summary, quarterly summary and annual summary.

How did the vendor perform from a project management standpoint?

The company replied in time through WeChat, Enterprise WeChat and Email. The project was equipped with a background real-time monitoring system in case of problems, which was very perfect in the process.

What did you find most impressive about them?

Their after-sales service was impressive.