SEO F1RST AGENCY

BACKGROUND

Please describe your company and your position there.

I am the owner of a multi-regional website. My company sells natural cosmetic CBD oils. My business is working for Canada, United States and now I am in the process of developing a campaign in Hong Kong.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SEO F1RST AGENCY, and what were your goals?

I hired them to help me with the SEO for my website - from backend to front end, including weekly updates like blogs or plugin updates.

SOLUTION

How did you select this vendor and what were the deciding factors?

They had great reviews and the scope of work they do was very extensive. When I got on an interview call with Vadim, he was very easy to get along with and I felt right away that my website was in good hands. I have had a lot of experience with SEO myself, so I can tell when a person really knows what they are doing and are very experienced in the field.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

The goal was to bring more traffic from Google. SEO F1RST AGENCY was responsible for everything involved - from creating a keyword strategy to increasing website speed. They helped with everything that is involved in rating well.

How many people from the vendor's team worked with you, and what were their positions?

Vadim did most of the work + a developer helped with the website.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The website did rank higher for a lot of key words. The work was always delivered well done and on time. They met and exceeded expectations.

Describe their project management style, including communication tools and timeliness.

We communicated through WhatsApp and Zoom - very responsive, easy to talk to, and very friendly.

What did you find most impressive or unique about this company?

I have worked with companies triple the price and SEO F1RST AGENCY put more effort and were more knowledgeable than anyone else. I really appreciated their personalized approach and hard work.

Are there any areas for improvement or something they could have done differently?

Enjoyed everything.

BACKGROUND

Please describe your company and position.

I am the Co-owner of PIERRE CAFE'

Describe what your company does in a single sentence.

We have been dealing with coffee since 1984, My brother and I were born amongst coffee beans.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire SEO F1RST AGENCY to accomplish?

• We hired SEO F1RST AGENCY because we wanted to improve how our business appeared online and make it easier for customers to find us when searching for specialty coffee, coffee roasters, and related products in Italy. Our goals were to increase relevant website traffic, improve rankings for important search terms, strengthen our digital presence, and make our website more effective as both a brand and sales channel. We also wanted to attract not just casual visitors, but people who were genuinely interested in high-quality coffee and likely to engage with our products.

SOLUTION

How did you find SEO F1RST AGENCY?

Referral

Why did you select SEO F1RST AGENCY over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from SEO F1RST AGENCY were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The project began with a full review of our website, our existing search presence, and the way our pages were structured. From there, SEO F1RST AGENCY identified technical issues, content gaps, and missed opportunities that were affecting our visibility. They worked on improving page structure, metadata, internal linking, content optimisation, and keyword targeting.

They also helped us refine how our product pages and brand-related pages were presented so that they were more useful to both customers and search engines. In addition, they gave recommendations for strengthening our local and organic presence, including how to better align our site with the search intent of people looking for coffee beans, roastery products, and specialty coffee experiences. The key deliverables included a full SEO audit, keyword strategy, page optimisation, technical fixes, content recommendations, and reporting throughout the project.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We saw a clear improvement in our search visibility and website performance over the course of the project. More of our pages started appearing for the types of searches that matter to our business, and we noticed an increase in traffic coming from users who were actively looking for specialty coffee and coffee roasters.

We also saw stronger engagement on important pages, particularly product and brand-related sections of the website. Beyond traffic, what mattered most was that the quality of visits improved. We began attracting more relevant visitors, receiving more interest from potential customers, and seeing better overall performance from our website as a discovery and conversion channel. It also became clear that our online presence was becoming stronger and more competitive in our space.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was very solid and easy to work with. Everything was delivered on time, and communication was always clear and professional. One thing we appreciated was that they didn’t overcomplicate the process. They explained things in a way that made sense from a business perspective, not just a technical one.

Whenever we had questions or wanted to shift focus slightly based on new products or priorities, they were responsive and flexible. They were also proactive, which made the collaboration feel smooth rather than reactive. Overall, they were organised, dependable, and easy to communicate with throughout the engagement.

What was your primary form of communication with SEO F1RST AGENCY?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most about SEO F1RST AGENCY was how well they balanced strategy with practical execution. They didn’t just focus on rankings in a general sense — they really looked at how search could support our business goals, brand visibility, and customer journey.

They also took the time to understand our niche. Specialty coffee is a very particular market, and not every agency would know how to approach it properly. Their recommendations felt considered, relevant, and tailored to our type of business rather than generic advice. That made the partnership feel much more valuable and gave us confidence in the direction they were taking.

Are there any areas for improvement or something SEO F1RST AGENCY could have done differently?

Overall, we had a very positive experience. If there was one small thing that could make the process even better, it would be having a slightly more simplified overview of the SEO roadmap right at the beginning for stakeholders who are less familiar with digital marketing. That said, whenever we needed clarity, they were always willing to explain things and support us. Aside from that, we were very satisfied with the project and the way they handled everything from start to finish.

BACKGROUND

Please describe your company and position.

I am the Founder of Fireheart Coffee

Describe what your company does in a single sentence.

We’re a no-nonsense coffee company delivering the best beans in the business. We roast to order at our organic certified roastery and ship UK-wide.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire SEO F1RST AGENCY to accomplish?

• We run a specialty coffee shop business in the United Kingdom, and we hired SEO F1RST AGENCY because we wanted to improve how easily customers could find us online. Our goals were to increase local visibility, rank better for coffee-related search terms in our area, bring more qualified traffic to our website, and improve the overall online presence of our business. We also wanted our website to better reflect the quality of our brand and attract customers who were actively searching for places like ours.

SOLUTION

How did you find SEO F1RST AGENCY?

Referral

Why did you select SEO F1RST AGENCY over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from SEO F1RST AGENCY were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work was more thorough than we initially expected, in a very good way. They started with a full review of our website and online presence, then identified what was holding us back in search. They worked on our website structure, optimised key pages, improved metadata, refined our content, and helped us target search terms that actually matched how customers in our area search for specialty coffee and café experiences.

They also supported us with local SEO improvements, including location relevance, page optimisation, and recommendations for strengthening our visibility in map and local search results. On top of that, they helped us with content direction so our website felt more useful, relevant, and aligned with what potential customers were looking for. The key deliverables included a full SEO audit, keyword strategy, optimised website pages, content recommendations, technical fixes, and progress reporting.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We saw a noticeable improvement in our website traffic and overall search visibility. More importantly, the traffic felt more relevant. We started getting visits from people who were clearly looking for the kind of coffee experience we offer, not just random clicks.

Several of our important search terms became easier to find in search results, and we also began receiving more enquiries and visits that appeared to come directly from online discovery. One of the most encouraging parts was hearing from new customers who said they found us through Google while searching for specialty coffee in the United Kingdom market. We also saw better engagement on key pages, and our website started feeling more like a real customer acquisition channel rather than just an online brochure.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was one of the strongest parts of the experience. They delivered what they said they would, and they stayed consistent from start to finish. Communication was clear, timely, and easy to understand, which mattered a lot to us because we didn’t want to feel lost in SEO jargon.

Whenever we had questions, needed clarification, or wanted to adjust priorities, they responded quickly and professionally. There were a few moments where we wanted to shift focus slightly based on seasonal promotions and customer trends, and they adapted without making it complicated. It felt less like working with a supplier and more like working with a team that genuinely cared about the outcome.

What was your primary form of communication with SEO F1RST AGENCY?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most was how practical and business-focused they were. A lot of agencies talk in broad marketing terms, but SEO F1RST AGENCY made everything feel connected to real business goals. They didn’t just talk about rankings — they talked about visibility, customer intent, and how to turn search traffic into actual opportunities.

They also did a great job of understanding our business personality. As a specialty coffee shop, brand feel matters a lot to us, and they never approached the project in a generic way. Their recommendations felt tailored, thoughtful, and realistic for our type of business. That made the partnership feel much more valuable and personal.

Are there any areas for improvement or something SEO F1RST AGENCY could have done differently?

Overall, we had a very positive experience. If I had to point out one small area for improvement, it would be helpful for them to provide an even more simplified onboarding roadmap at the very beginning for business owners who are newer to SEO. They were always responsive and clear when asked, but having that kind of overview earlier would make the process even smoother for first-time clients.

That said, we were very happy with the engagement and would absolutely consider working with them again. The project gave us more confidence in our online presence and helped us see SEO as something that can genuinely support long-term business growth.

BACKGROUND

Please describe your company and position.

I am the CEO of (a/an) Retail

Describe what your company does in a single sentence.

We're an e-commerce company in multiple sectors

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire SEO F1RST AGENCY to accomplish?

• On Page SEO optimization

SOLUTION

How did you find SEO F1RST AGENCY?

Online Search

Why did you select SEO F1RST AGENCY over others?

High ratings, Good value for cost

Describe the scope of work in detail. Please include a summary of key deliverables.

We had migrated our ecom site from shopify to woocom and needed to make sure our technical and onsite SEO was optimized. Vadim did very detailed analysis and then worked methodologically to solve each issue, restoring our SEO traffic.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• SEO traffic

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were timely and gave accurate estimates of time cost. Responded to questions with patience and explained things to me, who had less SEO knowledge than they did.

What was your primary form of communication with SEO F1RST AGENCY?

Email or Messaging App

What did you find most impressive or unique about this company?

Out of a sea of SEO companies, they were a pleasure to work with.

Are there any areas for improvement or something SEO F1RST AGENCY could have done differently?

no, great experience.

BACKGROUND

Please describe your company and your position there.

I am a commercial leader. My task is to interest the client in our service in all possible ways, as well as to convey to him the value of our service.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SEO F1RST AGENCY, and what were your goals?

We were not satisfied with our old site, it was designed not aesthetically and informative. The task was to update the site as a whole, add working tools, as well as increase its traffic.

SOLUTION

How did you select this vendor and what were the deciding factors?

we received recommendations from other customers who were satisfied with the services. After the interview and discussion of the tasks, we decided to start cooperation.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

we discussed the main tasks. We chose a template for a new site that suited us. Then we divided the tasks into stages, discussed which tools must be added, and began to do it. Added feedback tools, contact forms.

How many people from the vendor's team worked with you, and what were their positions?

2 persons

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

we saw a significant increase in traffic, there were requests for feedback from customers, potential and new customers appeared and, of course, sales increased

Describe their project management style, including communication tools and timeliness.

systematic discussion of tasks and deadlines. They complied with the deadlines and agreed budgets.

What did you find most impressive or unique about this company?

desire to hear the wishes of customers, involvement in the process and dedication in achieving the goals set by customers

Are there any areas for improvement or something they could have done differently?

at this stage we are completely satisfied