Search Recon

BACKGROUND

Introduce your business and what you do there.

I own a development company that outsources several web-related services.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Search Recon?

I was looking for someone to help with SEO.

SOLUTION

What was the scope of their involvement?

Search Recon provides SEO and web development services for our clients. For development projects, they generally use PHP, Drupal, and Magento.

What is the team composition?

We had a primary point of contact.

How did you come to work with Search Recon?

We found them on a forum, I believe.

How much have you invested with them?

It depends on the project. If it requires two hours for 20 days a month, it would be $2,000 per month.

What is the status of this engagement?

Our engagement with Search Recon began in 2015.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Whenever I receive a new client, they help me out with whatever I need. For instance, if we need a native English writer because we’re not fluent, they help out. Our point of contact acts as a consultant managing everything we’re not able to do ourselves.

How did Search Recon perform from a project management standpoint?

Our main point of contact is extremely responsive. We communicate through Skype and WhatsApp.

What did you find most impressive about them?

I appreciate how dedicated and passionate our primary contact is. He cares about his partners, paying attention to everyone’s needs.

Are there any areas they could improve?

No, nothing that I can think of.

Do you have any advice for potential customers?

They’re very good.