SCRAP ZONES

BACKGROUND

I am the Procurement Officer of EU Climora

We are in importation and selling or AC units , we also sell and buy ac scraps as most ac units have a lot of copper 

OPPORTUNITY / CHALLENGE

• Partnership In Scap Business
• Supply Our Customers when we are unable to supply our customers

SOLUTION

• Online Search
• Referral
• Other

• High ratings
• Referred to me
• Company values aligned

2-5 Employees

We originally started as sellers of AC units, and through our business, we discovered that most AC units contain copper, which has significant value. As a company always looking for new opportunities to grow and expand our business, we sometimes advertise the copper we are able to collect. However, due to the limited quantity we can source ourselves, we decided to partner with a legitimate and reliable company in the scrap metal industry. This led us to partner with SCRAP ZONES, who help us maintain a steady supply for our customers whenever we do not have enough copper in stock to fulfill their orders. We have been working with SCRAP ZONES for years, and based on our experience, I can confidently say that they are one of the most reliable partners we have worked with. Their professionalism, consistency, and reliability have made them a trusted partner in our business.

RESULTS & FEEDBACK

The project resulted in several measurable outcomes that demonstrate clear progress and success. These include: * Increased product availability: Our partnership with SCRAP ZONES allowed us to maintain a more consistent supply of copper, reducing shortages when our own inventory was insufficient. * Improved order fulfillment: We were able to fulfill more customer requests and reduce delays caused by limited stock. * Expanded business opportunities: The project enabled us to move beyond our traditional AC-unit sales and participate more actively in the scrap metal and copper supply market. * Stronger supplier reliability: Working with SCRAP ZONES over several years has established a dependable supply relationship, giving us greater confidence when accepting customer orders. * Increased customer satisfaction: Having access to additional copper supplies allowed us to respond to customer needs more efficiently and consistently. * Business growth: The additional revenue opportunities created through copper sourcing and sales have contributed to the overall growth and diversification of our business.

Their project management has been very professional and reliable. They communicate clearly, understand our requirements, and make every effort to ensure that orders are processed and delivered within the agreed timeframe. Yes, they have consistently delivered items on time, and when there are any changes or unexpected circumstances, they communicate with us promptly and work with us to find a suitable solution. They have also been very responsive to our needs. Whenever we have needed additional quantities or have had an urgent requirement, they have made every effort to accommodate us. Their consistency, communication, and ability to respond quickly to our requirements are some of the main reasons we have continued working with them for several years.

• In-Person Meeting
• Email or Messaging App

What impressed us most about the company is their consistency and reliability. Over the years, they have demonstrated a strong commitment to keeping their word, meeting our requirements, and maintaining a dependable supply. What makes them unique is their ability to respond to our needs, even when we have urgent or unexpected requirements. They are professional, easy to work with, and maintain clear communication throughout the process. Their reliability over several years is particularly impressive. They have earned our trust through consistent performance, which is why we continue to consider them one of our most dependable business partners.

Overall, we have been very satisfied with SCRAP ZONES and have not experienced any major issues with their service. They have consistently met our expectations and responded professionally to our needs. If there is one area that could be improved, it would be providing even more frequent updates regarding order status and availability, particularly for larger or time-sensitive orders. This would help us plan our inventory and customer deliveries even more efficiently. That said, this is a relatively minor point, and their overall reliability, communication, and commitment to meeting our requirements have been excellent.