ScaleX Global

BACKGROUND

Please describe your company and position.

I am the Director of Magnate Yachts

Describe what your company does in a single sentence.

We're best in class yacht agency based in Sri Lanka and Maldives 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ScaleX Global to accomplish?

• Easy access for Client to book services
• Offer our all services
• Credibility

SOLUTION

How did you find ScaleX Global?

• Referral
• Clutch Site

Why did you select ScaleX Global over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from ScaleX Global were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

ScaleX helped us think differently about our website. We had trips, we had clients, but we weren’t converting as many bookings as we should’ve been. They redesigned the experience, made it easier for people to actually book directly, and restructured how we present our offerings. It sounds simple but the impact was real—we’re moving more trips through the website now and more yacht members are keen to explore Sri Lanka because of how we’re showcasing what we offer. Chirath was hands-on throughout, asked smart questions about our business model, and actually got results. Would work with them again.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Now we're selling our Full packages to our Yacht clients. Let's 90% of My clients do directly full package booking. Last year's we performed around 20% for Full service package booking. It's a significant growth for us 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

it was super nice to work with them. Cause they well analyzed what we need and our exact problem in our perspective. They deep down and build the product. Brilliant work. 

What was your primary form of communication with ScaleX Global?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

• They exactly Understand what we need 
• They explore more opportunities and having close discussions. 
• Good team and Excellent communication 
• They describe the plan and every step before the Execution. 
• They delivered exceptional work. 

Are there any areas for improvement or something ScaleX Global could have done differently?

Not really !!! We were so impressed with them.

BACKGROUND

Please describe your company and position.

I am the Owner of Flour Dude

Describe what your company does in a single sentence.

Handcrafted cakes, specialty coffee, and freshly baked desserts made to sweeten everyday moments and special celebrations.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ScaleX Global to accomplish?

• Increasing customer base
• Increasing online orders
• Building credibility of the business

SOLUTION

How did you find ScaleX Global?

Referral

Why did you select ScaleX Global over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from ScaleX Global were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Designed and developed our café website with online ordering, product showcase, and customer inquiry features. They also provided excellent support before and after the launch, ensuring everything ran smoothly and making updates whenever needed

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Improved online visibility, streamlined the ordering process, increased customer inquiries, and created a better overall customer experience with a fast and user friendly website 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project was well managed from start to finish. They delivered everything on time, communicated clearly throughout the process, and were always responsive to our requests. They also provided excellent support before and after the website launch, making updates and addressing any concerns promptly.

What was your primary form of communication with ScaleX Global?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most was their attention to detail, professionalism, and ongoing support. They took the time to understand our business, delivered exactly what we needed, and were always available to help even after the website was launched.

Are there any areas for improvement or something ScaleX Global could have done differently?

We were very satisfied with the overall experience and don't have any significant areas for improvement. The team was professional, responsive, and delivered exactly what we needed.

BACKGROUND

Please describe your company and position.

I am the Architect of Gallina innovations

Describe what your company does in a single sentence.

Architectural firm 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ScaleX Global to accomplish?

• More customers

SOLUTION

How did you find ScaleX Global?

Other

Why did you select ScaleX Global over others?

Pricing fit our budget

How many teammates from ScaleX Global were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Ongoing projects and built project 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Working with Chirath and the ScaleX team was honestly the kick we needed. We’ve been running our business for 30 years—doing decent work, had a solid reputation locally—but we were basically invisible online. They didn’t just throw up a generic website and call it done. They actually understood what we do and why clients should care. The design looks professional, the site’s quick, and people are actually finding us now instead of us always chasing leads the old way. Our customers have mentioned the website multiple times when booking. It’s made a real difference to how we operate. Would definitely recommend them.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

• Working on time 
• delivering on time 
• attention to detail
• after service at it's best 

What was your primary form of communication with ScaleX Global?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The creative overall thinking of each person led to the best conclusion. 

Are there any areas for improvement or something ScaleX Global could have done differently?

Not really I've encountered my whole journey and really valued the fact that the teams reaponse to its clients feedback