Scalevise

BACKGROUND

Please describe your company and position.

 I am the Project Manager of an engineering company 

Describe what your company does in a single sentence.

We help businesses make smarter decisions by providing data-driven insights through advanced analytics and modern data engineering solutions

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Scalevise to accomplish?

• We wanted Scalevise to develop a smart HR bot that would lower manual HR workload, cut operational costs, and allow the HR team to focus on more strategic tasks.

SOLUTION

How did you find Scalevise?

LinkedIn

Why did you select Scalevise over others?

Pricing fit our budget

How many teammates from Scalevise were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Scalevise was responsible for designing, developing, and deploying an AI-powered HR chatbot tailored to our internal processes. Their team handled the full cycle — from gathering requirements to integration with our HR systems.

Key Deliverables included:

• Requirements Analysis & Design: Workshops with our HR team to identify key use cases (leave requests, onboarding, payroll queries, FAQs).
• Chatbot Development: A conversational AI bot built with natural language processing to handle employee inquiries.
• System Integration: Seamless connection with our HRIS and communication platforms (Slack/Teams/Email).
• Knowledge Base Setup: Preloaded FAQs and dynamic workflows for common HR processes.
• Testing & Training: User acceptance testing and staff training sessions.
• Deployment & Support: Production launch, monitoring, and ongoing maintenance.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Reduced HR workload by 40% as the bot handled routine queries (leave requests, payroll status, onboarding FAQs).
• Response time improved by 70%, with employees getting instant answers instead of waiting for manual replies.
• Employee satisfaction scores increased by 25% in HR-related surveys due to quicker support.
• Operational costs decreased by 20% since fewer resources were needed for repetitive HR tasks.
• Adoption rate reached 85% within the first two months, showing strong employee engagement with the tool.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Scalevise demonstrated strong project management throughout the engagement. They clearly defined milestones, set realistic timelines, and consistently delivered each phase on schedule. Communication was transparent, with weekly check-ins and progress updates shared through project management tools.

They were highly responsive to our needs — whenever we requested changes or additional features, the team quickly adapted and provided solutions without delaying the overall timeline. Their proactive approach made the entire process smooth and collaborative.

What was your primary form of communication with Scalevise?

Virtual Meeting

What did you find most impressive or unique about this company?

What impressed us most about Scalevise was their ability to combine technical expertise with a deep understanding of our HR processes. They didn’t just deliver a chatbot — they designed a solution tailored to our exact workflows and employee needs. Their proactive communication, flexibility in handling changes, and commitment to quality made them stand out compared to other vendors we’ve worked with.

Are there any areas for improvement or something Scalevise could have done differently?

Overall, our experience with Scalevise was very positive. If anything, we would have appreciated even more documentation and user guides for the HR bot to help our internal team manage updates independently. Additionally, offering more proactive suggestions on future enhancements could make the collaboration even stronger.

BACKGROUND

Please describe your company and position.

I am the software engineer of Safwen_DEV

Describe what your company does in a single sentence.

Working with Scalavise was a great experience 
The team is professional, skilled, and reliable, always delivering quality results on time.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Scalevise to accomplish?

• Developing scalable and high-quality software solutions
• Improving system performance and efficiency through optimized architecture and clean code

SOLUTION

How did you find Scalevise?

Online Search

Why did you select Scalevise over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from Scalevise were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We engaged Scalavise to support the end-to-end development of our software solution. Their responsibilities included system architecture design, backend development, frontend integration, and performance optimization. They also provided ongoing technical consultation to ensure scalability and maintainability.

A fully functional and scalable software platform tailored to our requirements.
Optimized backend services with clean, maintainable code.
Seamless frontend integration ensuring a smooth user experience.
Technical documentation and knowledge transfer for long-term sustainability.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Improved system performance
On-time delivery
Higher user satisfaction

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Scalavise has demonstrated excellent project management throughout the engagement. They delivered items on time and kept us updated with clear communication at every stage. The team was highly responsive to our needs, quickly adapting to changes and ensuring that our priorities were always addressed. Their organized approach made the collaboration smooth and reliable.

What was your primary form of communication with Scalevise?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed me most about Scalavise was their consistent progress and strong work ethic. The team worked diligently to move the project forward, always showing dedication and focus. Their ability to maintain momentum while delivering high-quality results made them stand out.

Are there any areas for improvement or something Scalevise could have done differently?

It's just perfect, let's keep it that way

BACKGROUND

Introduce your business and what you do there.

I'm the CEO of Madinah Innovators, an IT services company focused on development and automation.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Scalevise?

We needed to build a scalable web application that could support our growing customer base. Our goal was to improve performance, add new features quickly, and ensure the product could handle increased traffic.

SOLUTION

What was the scope of their involvement?

Scalevise handled the full development of our web platform. The main deliverables included a responsive frontend, a secure backend API, and integration with third-party services. They also set up our deployment pipeline and documentation.

The frontend was designed to be fully responsive, working seamlessly across desktop, tablet, and mobile. Key features included a user-friendly dashboard, real-time data visualization, interactive forms, and role-based access controls. The UI was optimized for speed and accessibility.

What is the team composition?

We worked with two teammates from Scalevise.

How did you come to work with Scalevise?

I found Scalevise through a colleague’s referral. They had a great experience working with the team and highly recommended them to us. We chose Scalevise because their expertise and approach aligned perfectly with our needs. They clearly understood our challenges and proposed solutions that felt practical and tailored, rather than generic.

What is the status of this engagement?

Our project with Scalevise started in March 2023 and ended in July 2024.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We saw a significant reduction in manual work thanks to the automation Scalevise implemented. Tasks that used to take 8–10 hours per week now take 2–3 hours, which is roughly a 70% reduction in manual effort.

Another success was the increased reliability of our systems. We experienced fewer errors and downtime, which improved both internal operations and client satisfaction. After Scalevise implemented the updates, we saw a 50% decrease in system errors, which significantly improved daily operations and reduced support tickets.

How did Scalevise perform from a project management standpoint?

Scalevise’s project management was excellent. They kept us informed at every stage, managed tasks efficiently, and delivered the project on time, meeting all agreed-upon deadlines. Our primary form of communication with Scalevise was email, which worked well for sharing updates and files.

What did you find most impressive about them?

What impressed us most was Scalevise’s technical expertise. They were able to quickly understand our requirements and deliver solutions that exceeded our expectations.

Are there any areas they could improve?

Overall, the project went very smoothly. If anything, we could have had slightly more frequent progress updates at the start, but this didn’t impact the overall outcome.